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April 2024 by Samuel Sands
Both the counter guy and my technician were, friendly, knowledgeable and professional. Car was done way before the estimated time and checkout was super easy and quick. My insurance company send me here, but it was a great choice.
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March 2024 by Debra Lawson
The man they sent to fix my windshield. Did not fix it . And now they can't fix it.Update . The crack they say he fixed. In winter. The crack has now gone across my windshield .
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March 2024 by Gus Jeffery
Clear your schedule you’re gonna be waiting a for hrs. I was happy with the work and the service. But definitely need to pick up the pace. I was waiting for 2 hrs.
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February 2024 by Millions Trillions LLC Millons
Do not use this company!!!! They hire druggies and have horrible business practices!
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February 2024 by Tell Your Neighbor Chronicles
They hire druggies to work on your car, and the general manager is slow and doesn't know how to run his operations!
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February 2024 by Neighbor Neighbor
The general manager is incompetent and insecure! They have drug addicts working on your vehicle! Do not work with this company!
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January 2024 by Bobby Rouse
Fast and friendly. Great communication!
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December 2023 by Carolyn Vereen
This is my second review on two different locations. The first location replaced my windshield. But afterwards while driving on the highway on my way back home. A piece of my car molding came off. And was of course damage on the interstate. That particular store order a new one and had it delivered closed to my home. Now the Winston Salem store on the date of deliver I spoke with John. He arranged for Davis to come to my job and place the missing part on my car. Only to found there was a couple more pieces missing. So I had to get off from work spoke with Alan at the WS store where Davis finished the job. YEAH!!!!! But no as I was driving I was still hearing a noise. So return to the store the next business day. Where I came acquainted with Brent. So altogether on separate occasions and collectively John with his superb customer service, to Davis with his very compassionate caring spirit. To Alan and Brent eyes who figured out that the reason I was still hearing the noise was because my windshield was centered wrong. So immediately Brent scheduled me asap. My windshield is finally completed by the Outstanding Winston Salem Safelite Store. Thank you John and the crew, blessings to you.
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December 2023 by Sarah Kroth
This place is great very professional they actually manage to fix our Kia Soul window beautifully after it got smashed by someone trying to take it. I highly recommend you going here if you ever have a broken window.
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October 2023 by Carol Lewis
I loved it! I got there a few minutes early but they finishedmy car like 45 minutes early and I have been very pleased with their work so far.
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September 2023 by Phillip & Jaimee
Came into for a chip repair and the service desk explained the process and technician confirmed the repair was done. Same technician pulled my vehicle up front and ready for me.I over heard the service desk speak to a customer about a incorrect front window glass that Lexus had dropped off. Pleasantly the service desk apologized and rescheduled this persons appointment. Customer I could tell was appreciative for his explanations and understood things like this do happen.
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September 2023 by W Lin
I scheduled this company to replace my wife’s side glass on her suburban. They scratched the edges in around 4 places. Tech said he had our VIN and would provide us with touch up paint. That has not happened. It’s impossible to get in touch with anyone to figure out what’s going wrong.
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September 2023 by Phillip & Jaimee McOmie
Came into for a chip repair and the service desk explained the process and technician confirmed the repair was done. Same technician pulled my vehicle up front and ready for me.I over heard the service desk speak to a customer about a incorrect front window glass that Lexus had dropped off. Pleasantly the service desk apologized and rescheduled this persons appointment. Customer I could tell was appreciative for his explanations and understood things like this do happen.
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September 2023 by Anna Alba
Personnel were polite, friendly and knowledgeable. The waiting area was clean and comfortable. Service was excellent. Will definitely call on them again if needed. Thank you.
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August 2023 by Misha Dizkson
I didn't get my windshield fixed for a couple weeks because I thought it was going to be such a hassle....it wasn't. It was easy to make an appt online, Safelite handled the insurance part, all I ended up paying for was new wiper blades. They said it would take 2.5 hours, they finished quicker. The front desk guy John was so friendly and helpful. It was a great experience! Highly recommend!