8:30AM - 8:30PM
301 Jonestown Rd, Winston-Salem8:30AM - 8:30PM
12216 NC-150, Winston-Salem“Went in and got greeted by Ryan Young right away! He did an awesome job helping this Senior Citizen with a new phone transfer. I went off and left my old phone charging and he texted me that I left it behind. He’s an awesome Associate and would ask for him if I needed anything! Thank you Mr. Young! Such great customer service from this nice young man!”
8:30AM - 8:30PM
3300 Robinhood Rd, Winston-Salem“So me and my wife came in to see what was going on with our phones. We met the manager Mike. After just sitting and talking with him for several minutes about everything but phones. We decided it was time to get new phones for both of us. The reason I am posting this is because no one has ever just took the time to listen to a couple of 85 year old couple. I recommend Mike to everyone I know or see. He is absolutely a great man and a great person.”
8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem“Timothy Hauser saved me from changing vendors! I had issues with my Samsung phone and most of the Verizon representatives I talked to knew more about the I-phone and unable to resolve my issues. However, in less than 15 minutes, Timothy resolved my issues and enlightened me about my Samsung phone. Therefore, I will continue to be a Version customer as I have been since the 1980's. Thank you Timothy for your expertise.”
“My experience at AT&T on Stratford Road was amazing! Apria, went above and beyond and treated me with respect . She was incredibly helpful, polite, and knowledgeable about anything I asked for. Such a pleasure to work with!”
“It was my bday and my phone wasn’t receiving messages. LJ, Austin and Ron were so amazing in assisting me and my son. They played along with my son in surprising me with a new IPhone, that I desperately needed. They even played Stevie Wonder’s bday song in the store for me. They all helped to create a memorable day that blessed my heart so much!!! They all went far and beyond in their service. God Bless you guys ?”
“Bobby is hands down the best employee i have encountered anywhere. I will highly recommend him to all of my friends who shop with AT&T. All of the employees are super friendly and helpful. Thank you all for an amazing experience !!”
10AM - 8PM
3226 Silas Creek Pkwy, Winston-Salem“Clean location with friendly and helpful folks behind the counter. They were able to help me get my wife's phone number retrieved to a new SIM card after her phone was stolen. As an aside, whoever stole that phone, you picked the wrong one! Cricket service as a whole, I've had them for years, here in the Triad and back when I lived in NY. I have typically had great service, and they offer a good variety of options for monthly data and phone service. You can buy phones direct or bring your own. Customer service is unfortunately limited, as even the store staff have to call a number to help you with what you need. When I tried to call, the wait time was ridiculous, and they never did get to me via phone. Still, it's not often I need their customer service, and they manage to provide what I need in a phone service. The app is a tad buggy, but I am able to switch up service on the fly so that I can add data when I need it but also pay less when I don't need it. Thanks for good service and value, Cricket. And to whoever broke in my car and stole that phone, I suggest you sleep with one eye open!”
10AM - 6PM
2102 Old Lexington Rd, Winston-Salem“My cell phone needed a charging port and was fixed a week later and has since been repaired 5 times due to faulty parts. This was an experience I never thought I would go through from a professional repair shop. To that effect they have repaired it every time free of charge”
10AM - 8PM
2822 University Pkwy, Winston-Salem“These folks are easy to talk to, deal with and will answer any question you have. They even found a way to get me a hard to find charger that they did not have to do. But they did it cheerfully. Jennifer and the whole team are low pressure and friendly.”
9AM - 7PM
1489 New Walkertown Rd, Winston-Salem“I recently visited the cricket store and had an outstanding experience. The staff members were incredibly friendly, kind, and went above and beyond to assist me. They made the process of getting a brand new phone fast and hassle-free. I appreciate the excellent customer service and would highly recommend this store to others. Definitely a 5-star experience!”
10AM - 8PM
374 E Hanes Mill Rd Ste 5A, Winston-Salem“The Customer Service at this Cricket Wireless store is Awesome they helped me with everything putting my contacts info and photos into my new phones I've never been to a more welcoming Cricket Store”
“They work only on iPhones. So if you have an Android and need it to be repaired it's kinda of tough u may have a long week wait for parts and labor when it comes to Android repairs at this location or it's subsidiaries.”
“Went in to upgrade my phone & had a great experience! Andy was so helpful and he went above & beyond to get me the best deal. I always dread having to change phones, but he had me in and out in less than an hour (while switching everything over for me as well!) it was a pleasure working with Andy. I highly recommend this location.”