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July 2023 by Carla Lane
I have a wonderful experience getting my Taxes done and Angie is a God sent Thank you ☺️
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May 2023 by Alexandria Combs
Very good experience, amazing group that works there and very helpful with tax preparation and questions, definitely will be coming back.
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April 2023 by Bernard lundy
I was very pleased with the nice lady who prepared our taxes. She was very professional and helped my wife and I in a timely manner. No one has ever told me that I had a loss in my part time business which I probably had before. Thanks again
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April 2023 by Rodney Fredericks
The people there were very nice and efficient. I used Liberty Tax last year and I was a little hesitant to come back. But the way I was treated at this store was A plausible. I will be back next year for sure.
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March 2023 by Demeka Herring
We walked into LibertyTax without an appointment on a Friday evening. We were graced with working with Angie. She got to us right away and worked through our taxes in such a speedy manner. She answered all our questions and explained each portion of our tax information in depth. She also offered additional information on what all we could do to maximum our financial growth in the coming year! We felt so reassured when we left. It was such a weight off our shoulders. Working with Angie has been completely amazing and worry free. We will be going to see her again in the very near future!
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March 2023 by Bre Wall
Enjoyed the experience within my preparation, from the greeting to the informative information given. Overall atmosphere was very comfortable and will definitely return in the following years.
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March 2023 by Amanda Kjelson
This is by far the worst location i have ever been to. My husband and I went to this location February 1 and Our had our taxes filed we was there for over 2 hours. Towards the end of our tax return we were told that one of our W-2s was California because my husband had to go there for training and the gentleman told us that California was not accepting tax returns that he would process it over the next couple of weeks they charged us $643 to file our taxes which was crazy When we literally only had a few W-2s and we had way more forms last year and was charged less. As the weeks went on we hadn’t heard or seen anything from the California state tax return so we went online to look it up and it was telling us that the information that we had entered is incorrect. So I reached out to the location and I was told that our state California taxes were never filed that the gentleman had forgot to file them I was then told they were going to do it right then while i was on the phone And to call back Friday to get the status. I then did what I was told and gave them a call back on Friday three separate times never got an answer nobody ever answered so I left a voicemail still nothing so then I left an email still nothing. Today i called again and finally got to speak to somebody I was told that they did not get submitted last week and that my husband and I would have to now sign again that we wouldn’t have to come in we could do it over docsign so I then told him my husband is at work I signed mine, The manager I was speaking with asked me if he could send me my husband‘s and I could just sign it for him and then he can go ahead and process it right then. Of course that’s not what I did I told him my husband will sign his and then send it back and I will sign mine. But to even be asked that is so unprofessional and especially by a manager. Not including it’s illegal whether we are married or not that is a Irs state document. I asked if there was somebody over the manger i was speaking to like an owner somebody that i could speak to regarding this mess and was told i am sorry the owner is in meetings all day and i am his right hand man so i am the only one who can help. If you are going to charge people almost $650 to file their taxes then you should at least file them!!! if not give them their money back for not filing those taxes. we was offered a free tax return next year but after the past two years of nothing but chaos we will not be returning to this establishment or this company.
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February 2023 by Patricia Ijames
Angie provided excellent customer service. She was very knowledgeable and patient. Guided me in the correct direction. Will definitely be back next year and recommend anyone to go see her. She does it right from the start.
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February 2023 by MILILYA FULLER
Angie was fantastic! She goes above abs beyond for her customers, not to mention she is also an advisor. She informed me of things I did not know. Trust me, you will not be disappointed. Also the place is so clean. ?
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February 2023 by P Jackson
Angie was amazing ! She made it extremely quick and painless very very good with her customer service this is where I will continue to do my taxes every year for now on! I’m referring someone today!!
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February 2023 by ZAE TRAP
Very good service would go again!
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February 2023 by KALI WEBSTER
Great knowledgeable and friendly service. I would recommend anybody come to get their taxes done.
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February 2023 by Tammy Randall
Angie right on top of things! She knows the ins and outs to help get max results.
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February 2023 by Josh Uhl
Excellent job, thank you so much Angie, if you're in the Winston-Salem North Carolina area go to Old Town shopping center and stop at Liberty Tax on Reynolda Road ask for Angie
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February 2023 by Shauna Little
Angie was very pleasant and took her time explaining how taxes work. I was very satisfied with the service that she offered.
