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June 2024 by Tavi Lynn
Check in was decent but after waiting 45 minutes and not being called back I had to leave for another appointment. Went to the desk to tell them and everyone was gone. Was not any more crowded than usual, should not have taken this long.
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March 2024 by Janie Kallam
Very unorganized and in need of a better defined work flow for the front. Also going through the entire checkin at the kiosk for a returned specimen and then waiting 15 minutes is unacceptable. I rated a 3 because there were some very nice staff members.
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March 2024 by Alexi DeAlmeida
The staff is incredibly rude. First time I ever felt it was worth leaving a negative review. The wait time for an appointment is insanely long. Would recommend using a different location if possible.
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January 2024 by T B
I have never been in so much pain for routine clinical labwork. The nurse lady like angled the needle in my vein so bad it looked like the vein was going to pop through my arm. Ouch!
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January 2024 by Chris Mark Rembold
Excellent customer service. Everyone was was very welcoming and friendlyI was seen quickly. Jualisa drew my blood and when she said she was finished I thought she had not even started. Excellent. I have been to a lot of Labcorps and this one is the best I have ever been to. Do not pay any attention to the bad reviews based on my experience this is not the case here.
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November 2023 by Jeanette C.
Today's visit for blood draw was disturbing. Lab tech worked on computer with her right hand while holding the needle in my arm with her left hand. About 6 tubes of blood needed and the needle moved back and forward, and side to side in my vein until it came out. Unfortunately before enough blood obtained for the labs. When I questioned the Lab Tech, she said " sometimes you got to do two things at once, we are short staffed". I was the only patient in the lab at that time and two other staff members out front were talking and laughing with each other. I was treated like a robot, the Lab Tech was uncaring.
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November 2023 by J
Giving a 4 only because of the actual phlebotomists. They are friendly and work their tails off! I rate LabCorp in general a 0. Shame on you labcorp for not giving these ladies more help! 2 people working and got a waiting room FULL. Much respect to the actual phlebotomists.
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October 2023 by Willows Lover
This was a terrible experience. The nurses were bickering back and forth. None seemed to want to be there.The half asleep woman behind the person that checked me in ended up being the one to take my blood (gulp). She was cold, unsympathetic to the fact I was not good giving blood. Had huge bruise for a week later. Will NEVER go there again. I will let our 2 year old grandson do it before these folks do
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October 2023 by Treneattia Bowman
They need to clean up. Stepped in urine. Adult hair inside the lockbox. Not cool
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August 2023 by Nia Love
They don t allow reviews on Google for Kernersville location. Don t go there. They ll poke you over and over, the pain is tremendous
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May 2023 by Manimaran Vasan
This Labcorp today said that they couldn’t see the order sent by the doctor electronically in their system. I wasn’t satisfied with their answer so I went to another Labcorp@walgreens right away that is just couple of miles away just to make sure, guess what, they were able to pull up the order and we got our work accomplished with no issues there.
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March 2023 by Melissa
Staff were super friendly and walk-in experience was easy, would recommend this location
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January 2023 by Frank S.
I'm not impressed with Labcorp because of a personal experience with my wife lung cultures. She had a bronchoscope procedure at local hospital. Multiple samples were sent to Labcorp but several results did not come back. The diagnosis could not be made and my wife then had a 2nd bronchoscope to send samples again. The cancer diagnosis was delayed by 6 weeks. A mishandled culture and mean the difference between life and death. Labcorp never acknowledged their error. I would give them no stars if possible.
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November 2022 by Cheryl Boyles
This place is unreal Dr need blood work so he sent my dad to have it done here. The referral was sent. Arrive checked in checked in Dad has breathing issues and they do not require mask. After a hour to see how long it was going to be. She dismissed me by saying I will check after while. She called another patient. We left. No answer to question do not care about patient they forget we are customers who need test.
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August 2022 by Kevin Smith
Not a bad experience, but it costs double what i expected.
