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February 2024 by H B
Professional, knowledgeable, and just downright good people. Took time to explain and made me feel like a valued customer. They did work on my classic truck and I’m proud to say they really took it to another level. I get the impression they treat all of their customers this way.Thank you fellas
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February 2024 by Bev & Kev (One Wild & Precious Life)
L & R rebuilt our Silverado transmission and the truck has driven like a dream. While under warranty, we had a little glitch with transmission and the quickly assessed and repaired the issue. Highly recommend.
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January 2024 by Bryan Richards
Excellent customer service. Went above and beyond!!
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January 2024 by Kelly B
Recently had work done on my minivan. They were professional and friendly. The place was extremely busy, but they were able to get the work done quickly. Fair pricing.
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November 2023 by 1
I recently had my Acura Mdx towed here from Acura dealer. I was given an a very high transmission estimate from Acura. I was given a much more reasonable repair estimate by L & R. My only disappointment was from the supplier of the remanfactured transmission was not willing to warranty both parts and labor for the transmission. My wife and I went back to L & R to speak to manager who kindly notified us about a possibility of Acura transmission issues with 2016/2017 Acura Mdx. A previous customer brought her Acura Mdx suv back to dealer and was provided a free full transmission repair thanks to information provided to her by L & R. Acura extended warranties on certain Vin # Mdx to 10 year/100 k. My vehicle was NOT one of those included in this bulletin. Two times while under warranty, my vehicle needed towed for transmission symtoms. We were given software updates? Now at 135 k, Acura is finally admitting we need a new transmission. However after discussing how we always had are vehicle serviced on time at dealer and our previous transmission concerns, Acura agreed to pay 75% of costs for a reman transmission as a goodwill gesture??We even received a 3year/36k warranty on new transmission?None of this would have been possible without the information provided by L&R management ? Their was no diagnostic fee and they gave us total transparency on our options going forward. This is something us consumers rarely ever see in the business of auto repair. I thank Justin, JB and Jason for their kindness and honesty! I will be back in future if any of my family vehicles have transmission problems.
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November 2023 by Charles Reitz
Recommended by my long-time mechanic, these folks are pros and treat their customers like family. Transmission problems can be tricky. It's great to have someone you can lean on and trust to do the right thing for you.
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November 2023 by RandySavage50
Fantastic service and communication! The employees were very friendly over the phone and in person. I’m big on people skills and they never made me feel ignorant nor unimportant. They were able to diagnose my transmission issue quickly and were able to resolve my problem within the time frame that they gave me. Due to seeing other positive reviews, I trusted their company and chose them! The added peace of mind was given by their 36mo warranty on the transmission. Hopefully I won’t need transmission work again yet if I do or know others that do, I will surely recommend L&R!
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September 2023 by Gibson
First off I'd like to state that I didn't receive any service from this shop. The low review is from my experience receiving an estimate. I dropped off my car, explaining the issue in length requesting a diagnosis. The following day, I called and was told (and I quote exactly) "we think we can fix it for 700, but if that doesn't work you're looking at another 1500". I came by in person to discuss and wasn't told exactly what the problem was with it. I asked if I could have a written estimate or a breakdown of the charges and was told no (actually the gentleman just shook his head). For that kind of money, I need someone to tell me what's wrong with it. I wasn't charged a diagnostic fee which was nice, but left being unable to afford that up front. This was not a pleasant experience and I didn't have a warm feeling from the interaction I had. I had it looked at by another business, who told me exactly what the problem was, and for a fraction of the price. I will not be back to this location if there's no trust or clear communication.
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September 2023 by Airmech 41
I don't know why this transmission repair place has such a good reputation. I chose this place to fix our 2012 Town&country. It cost over $4500 and took 6 weeks. They told me it would take 4 weeks. So I asked for %10 off because it was 2 weeks late. They said no to that. I think I'll look for somewhere else to fix a transmission next time.
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September 2023 by Todd Colucci
Honest and upfront. Great 1st impression. Could not fulfill the needed service for a "cvt", but gave me a referral. Cant beat that.
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July 2023 by James Kelly
Even though i already knew what i needed i simply said i did not know and he took his time to find his answer and to make 100% sure definitely trust them with my transmission with a fair price
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July 2023 by David Andrew
You literally will not be able to find a place that is more honest about your vehicle. They have handled all my transmission problems since the 90s
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July 2023 by Shaun Smith
This review is probably long overdue, but I cannot recommend this place highly enough! Bobby and the guys are amazing, they do phenomenal work, are probably the most knowledgeable not only in the area but maybe even the entire industry of transmission repair! Now that being said, they are not cheap. But if you want the absolute best, don't expect to pay bottom bid dollar amounts, because you are paying for their expertise, their ability, and their warranty! And let me add, their warranty is top notch, any problems you have at all, anything, they are right on top of it! I can attest, this entire outfit is excellent from top to bottom, and I cannot recommend them highly enough!
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July 2023 by J Faron Shore
I was having problems with my Transmission in my jeep. I checked all over Winston price was ranging from $2700 to $4000 for a rebuilt. I was told L&R was the bestI had my jeep towed to them.They are super friendly, HONEST, clean shop, and they fixed my jeep for less than $600And that is much better than $4kIf you are having any type of transmission issues driveshaft issues transfer case issues I highly highly recommend L&R
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May 2023 by Zan Echelberry
Absolutely amazing service. They knew I was trying to get to an event for my birthday and they were determined to make sure I could make it in time! They were kind and didn't try to push me for anything else, kept constant communication and even took an extra look when I was hearing an odd noise. I HIGHLY recommend them!
