-
February 2024 by James Etter II
10/10. Dylan Leszek and the guys at Hertz made purchasing my first car a success. From the initial greeting the energy was extremely positive. Couldn’t thank him enough for his help in making this happen! Go buy with Hertz on Peterscreek!!
-
January 2024 by Chance
Very terrible experience… Please read all the reviews. They perfectly describe this place.Car supposed to be ready at 12:00 still not ready at 1:30. No one to be found in the office for 45 minutes. No one to contact at all.
-
January 2024 by Valeria C.
I had a few questions regarding Hertz rentals & car sales and will be booking soon a rental. Mike Miller has been phenomenal in helping me answer all of my questions. He was so professional & kind - I didn't feel rushed. My family will soon be shopping for a car & I will 100% refer them to him.Thank you Mike!!
-
December 2023 by William Schlegel
Carter is fantastic! Really professional and charming for somebody as young as he is. He made my rental quick and easy. I'll definitely be renting a car from him again!
-
December 2023 by Tiara Bradburn
Traded in my vehicle for a vehicle on the lot over the summer . I did a look around everything looked ok? As time goes on I have found trim pieces gone that I’ve purchased out of my own pocket .. not cheap what so ever .. there’s 2 still that I cannot afford to replace right now . I was cleaning the car yesterday and seen where the side panel cover on the seat was ZIP TIED!!! so they knew it was broken . They just did a good job hiding it . I am just constantly finding hidden parts that are missing or just broken and it’s frustrating.
-
November 2023 by Jay Doub
In under 5 minutes, Nyona and Avery had me out the door and on my way. Professional and courteous every step of the way! It was a company rental, and we will be back again.
-
October 2023 by young.doll1e
I am leaving this review on today sep 22 at 10am. Because Iconvince. trying to get help extending my rental all morning. And I am done. So you credit card # and phone # call shara Wells at your convience.
-
October 2023 by Shara Wells
I have been so nice and patient, but that has ended. I have had filthy cars... an allergic reaction...one with bald tires and chunks missing out of them... but now no help from anyone including customer svc with extending my rental. This is ridiculous.
-
August 2023 by David Walters
Quite possibly the most unprofessional business I have ever been to. Employees casually cussing and slacking off. Very little attention to detail. Wasted tons of my time renting AND returning as well as over charging. They say they fixed that problem.. well see
-
August 2023 by Gio Bel
Beware....if you make a reservation for same day online, they may not have cars available for you. And they don't care to call you before hand to notify you. The local representatives don't care about it at all. Very poor customer service.
-
August 2023 by Sharon Lewis
I called to get info on possible rental in case my car needed to stay at a shop for repair. The representative that I spoke with was very helpful and patient - she provided the exact information that I needed on rental rates for 2 or 3 days of usage. She also asked if I was a member of AAA and informed me of reduced rates for members of AAA, which I was not aware of. Very good customer service experience!
-
August 2023 by MegaRagnorok
I was involved in a car accident. I called enterprise first. Enterprise stated they can only do a sedan, and was two days out. I needed a Van ASAP. I called Hertz, and they helped me every step of the way, and provided me a Van for my family. Thank you guys. If I ever need a rental, I know exactly where to go.
-
August 2023 by Naya W.
I clearly failed to read The return date of my rental. I brought it back a day late. I was like I wouldn't have made it there day before because I was sun drained. Any rate they're use to seeing me and all my many dramas. They're always so nice! Especially the manager Siri. Siri was out that day and the manager JP gave me a credit for the extra day. I wasn't even tripping I was willing to take accountability and pay the difference but I'm happier that I didn't. lol Thanks WS location for being cool
-
June 2023 by Carly Bowers
Never used a car rental service before this but Carter was extremely patient and kind helping me through the process. Will definitely return to this Hertz
-
May 2023 by Ben Langley
Managed to get a rental here despite the Highpoint furniture market cleaning out most rental car Stock. Branch manager was very nice while getting reservation filled. They were slammed both times I was there from pickup and taking it back to get deodorized. They had just got the rental I’m driving from the shop and with all the stock being a revolving door would not have noticed the smell. Despite having all lines busy and packed out walk ins and pickups JP managed to get the car deodorized on top of everything when I dropped back by. Everyone at this branch was very polite and calm despite the overwhelming amount of foot traffic and calls they had.
