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January 2024 by Darren V
Great show selection. Staff was in tune with needs.
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December 2023 by The K Green Show
Good experience at Footlocker in Hanes Mall. It's now located across from the jump zone area on first floor and is very large. The Staff were all on point with their friendly interactions and making sure we were serviced. Lots of shoes and a basketball shop in the back. Great footlocker.
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November 2023 by Leslie Murphy
I had a great experience today in the Hanes Mall location footlocker with Azenia.She helped me immediately after she helped the customer before me.I told her about my shoe situation and she exchanged out a smaller size that I had purchased recently for a bigger size.So grateful for Azenia and her great customer service.
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September 2023 by Michael Watts
Shopping for shoes for my kids. Had what they wanted
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July 2023 by A Rob
Shout out to Lamar!! (I took the survey but it didn’t give me a space to mention your name so I wanted you to get the credit you deserve) He found me EXACTLY what I was looking for OVER THE PHONE, held them for me until I could get there the next day, greeted me the next day and had my item waiting at checkout! Awesome guy with superb customer service skills-thanks again!!
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June 2023 by Rebeltug
I don’t normally write reviews over bad service but this was unacceptable in my opinion. I purchased shoes here, and i got them a half size too big. They don’t have/sell the size I actually needed, so I went to return them. When they inspected the shoes, there was slight “dirt” on the right shoe’s bottom. I never wore the shoes outside of their store and on my CLEAN carpet at home. If there was dirt, it wasn’t mine. They deemed the shoes “unsellable” and refused to give me a refund unless it was on a gift card for FootLocker. Normally that’d be fine if they carried my size, but they don’t, so it’s completely useless to me. Note: the other shoe in the box had never even been worn.I walked out and took the shoes to Greensboro, where they happily accepted the return with no issues. I didn’t do anything to the shoes before driving there either. I’ve worked retail, and I understand doing refunds affects their numbers vs. giving a gift card, which keeps the money in their store, but blatantly making a big deal out of “dirt” (easily wipeable w/ an alcohol wipe) on a brand new shoe is crazy to me.I didn’t give 1 star because one of their employees, Daniel, tried to help me out the best he could. So, thanks for that mate.
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March 2023 by Lashaunda Gibbs
Would not recommend. You don’t get any help with trying to get the right shoe size.
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November 2022 by Briana Turner
Great customer service from Kari and Devion. They helped me exchange shoes and were extremely helpful and polite.
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October 2022 by melissa wallace
Helpful staff.clean store good deals.
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August 2022 by Melissa R
Good service. Small selection in women's shoes
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May 2022 by Ashley Holbrook
They have so many options and some great deals! I found my new favorite shoes there and I will definitely be going back really soon. I just wish it wasn't in the mall lol other than that, I 100% recommend Foot Locker!
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May 2022 by Toya “Moon Goddess” Morinia
Staff here is impeccable!!! Made our trip quick and easy
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April 2022 by Arelis Medel
White Chinese Lady didn’t let me get my brother that is in the military shoes that he won on the app. She just wanted to buy it her self with her discount just so she just sell it. Poor management . Wish I could give it a zero
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April 2022 by Erica Norman
Everyone is always willing to help, they always offer to order things if the size is not in stock
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February 2022 by Krista Hardy
Poor Management Shoes were not ready for First come first serve I was there when the store opened I was lied to Very poor customer service
