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January 2024 by Michelle Shue
Alyson was so friendly and attentive to my expectations in a car. I shared my wishlist of price point, model, colors, etc., and as she searched the inventory, admitted that they may not have what I wanted. When she found the one car on the lot that could work, she never pushed to convince me to change any of my criteria so that she could show me something else or push a sale. She shared all of the information she had about the history of the car and what the dealership had done (and not done) to prepare the car for sale. She offered to continue to search for other cars that may come in that fit my criteria if I decided not to purchase. After a quick test drive, She let me leave that first day with no pressure or delays. She answered my questions via text, and when I returned two days later to purchase, she was fair and fast in the buying process. My last car buying experience (not at Flow) took me five hours of drudgery with a salesman who continually tried to manipulate my payment plan. From the stereotypical dealership misery last time to this easy process at Flow Mini, I was able to buy and remain excited about my new car throughout. Alyson Horton was the best!! She knows Minis, and she knows how to listen to her customer.
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January 2024 by Allison Sturgill
Very friendly dealership from the time we walked into the door. Brianna Jester was my Mini Genius who advised, guided, set up and helped me greatly with the purchase of my Mini countryman. I am very pleased with how things were handled. And thank you to the rest of the staff who were involved.
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January 2024 by mckinley carwile
Patrick was Amazing! He found me the perfect MINI that really suits me. He was very attentive to my needs in a car and got me exactly what I needed. He even put the car under a cover so I could uncover it! I’ve always wanted to do that. Got my dream car with the dream of uncovering it. Perfect team and very helpful and welcoming!
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December 2023 by Randy Gilbert
Patrick made the ordering process easy. He gave me updates on the production status. He also put up with my several changes I made after putting in my original order. I highly recommend Flow MINI and Patrick Simpson.
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December 2023 by Christian Arnder
I had a great experience with Flow MINI. My 2014 Mini Cooper needed so much work done and they offered to trade it in for a new car instead, gave me additional trade-in value and worked with my budget. Patrick was super helpful and flexible with my busy schedule and was invaluable during the process of purchasing the car, filling out paperwork and everything else I needed. Everyone at the dealership was very kind. Very positive experience overall.
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October 2023 by Becky Johnson
Loving my new mini! A wonderful experience, great sales department! Patrick was great!
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September 2023 by Yelena Ponirovskaya
Exceptional experience at Flow Mini! Professionalism and honesty at its best! Alyson was easy going, always transparent, offered her expertise when we most needed it, guided us when necessary, and kept us updated every step of the journey. Our entire new-car-buying process went smoothly from the moment we first came to the dealership until the car was delivered to our house. We could not be happier about the buying experience and simply felt lucky to have Alyson as our Mini advisor. THANK YOU!
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September 2023 by Jeff Coryell
I had an amazing experience working with the team from Flow MINI. As an out-of-state buyer, Patrick, Alyson, and Matt made the purchase go very smoothly. They answered all my questions, and walked me through the entire process.Their knowledge, care, and enthusiasm made this the best buying experience I have ever had. I encourage anyone reading this to go check them out. MINI's are wonderful, and I hope that everyone can have my time of experience. This team has earned a lifetime customer. Bravo! Flow MINI
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September 2023 by Bhuvana B
I had a fantastic experience at this MINI dealership, compared to others in Charlotte,NC. Patrick was great and incredibly easy to work with, making the process smooth and stress-free. Not only did they offer exceptional service, but they also gave me the best price for the Mini Cooper S I wanted. I'm thrilled with my new car and grateful for their excellent customer service. Highly recommended!
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September 2023 by Darnius T.
One of the best, most comfortable, and easy dealers I have ever had to work with. The team at Flow MINI made the buying experience flawless with honest pricing, open communication, and one of the largest selections of MINIS in the country. Alyson, Matthew, and Jerry showed us NC hospitality and my family and I are grateful for it!
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August 2023 by Bhuvana Bhadragiri
I had a fantastic experience at this MINI dealership, compared to others in Charlotte,NC. Patrick was great and incredibly easy to work with, making the process smooth and stress-free. Not only did they offer exceptional service, but they also gave me the best price for the Mini Cooper S I wanted. I'm thrilled with my new car and grateful for their excellent customer service. Highly recommended!
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August 2023 by Damian H.
One of the best, most comfortable, and easy dealers I have ever had to work with. The team at Flow MINI made the buying experience flawless with honest pricing, open communication, and one of the largest selections of MINIS in the country. Alyson, Matthew, and Jerry showed us NC hospitality and my family and I are grateful for it!
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August 2023 by Ed Hendrickson
I recently bought a 2020 Countryman that was missing a key. I reached out to Flow Mini as they were the closest dealer and was assisted by a great young man. Jeremy guided me through the process and within a few days I had the new key. He was able to provide additional information so the new key could be activated and used. I really appreciate his help and I highly recommend Flow Mini for anyone interested.
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August 2023 by Ed H.
I live out of state in Virginia, 2 1/2 hours away from Flow Mini in Winston-Salem. I needed to get a new key and have it programmed and the parts department, Jeremy, was fantastic. He took my information over the phone got all the other information I needed through an email, and I received my key within a week, he was fantastic. He help me get it activated in the car and now I am a happy camper. I've had my new mini for about two weeks and would highly recommend flowFlow Mini for any service and parts needs.
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June 2023 by David Sink
My wife is on her fourth Mini and when it was finally time for me to get a new car, I contacted Alyson. She made the experience fun, easy and exciting! Not only is she a great sales person, but her knowledge of all things Mini is amazing.Go visit Alyson at Flow Mini of Winston… you will NOT be disappointed!