-
February 2024 by Emma Lee Moore
Waited on right away and the courtesy is to be commended.
-
February 2024 by tariana
for being a car shop, they seem very inexperienced and ill-informed? i have had continuous issues and it feels as though it is a waste of time when there are other car places that will do it quicker and more efficient. issues never go away after coming here :/
-
January 2024 by Anthony McNealy
This is my favorite Firestone location. The customer service is outstanding and they get the job done. I will continue to use this location for my future auto repairs.
-
January 2024 by Tyrone Banks
I'm n out fast. Less than n hr. I had a wheel alignment scheduled n it was taken n immediately. I've had my vehicle for 14 yrs n they're da only shop I trust to do mine. Dats y i went wit da lifetime warranty. ????
-
January 2024 by Kevin Negronleon
Very honest and upfront personnel. My Wife and I always come here to get preventive maintenance done on our vehicles and so far have not had a problem. Thank you guy’s.
-
January 2024 by A CC
Very nice staff, fast, efficient, reasonably priced with discount included, which was great for me!
-
January 2024 by Polly Roark
Great service!
-
January 2024 by Lisa Winkler
I was able to get an appointment and the repair was done within an hour and a half of my arrival. It was also about 1/3 cheaper than having a light replaced at the BMW dealership.
-
January 2024 by Tyson Hooker
Very nice customer service. Fit me in when I needed them the most.
-
December 2023 by GrnEyeMama
I can't believe I'm writing this totally fantastic I was leery of Firestone because of previous experience in different state. These guys are knowledgeable friendly explain things so you can understand them and prices are fair
-
December 2023 by Morgan Masencup
I’ve brought my car here for years and always receive awesome customer service and the work is always done quickly and correctly the first time. They take great care of all of their customers and are friendly and always remember their regular customers.
-
November 2023 by Andrew Shaffer
Pulled in and did not have an appointment! They took care of me told me they had tires that I needed 3 minutes down the road I had a profile with them already and it was me my wife and our friend with our two kids and this placed killed it! Four brand new tires and an alignment and was out the door just over an hour later! Will be coming back here for all my work! I know they can get it done, and they understand how hard it is to have kids around and need things done, lol
-
November 2023 by Joyce Carey
I would just like to say kudos to all of yall at Reynolda winston salem firestone!! ?one for working hard on Veterans day- my truck broke down w/ busted water pump etc hoses belts / I am extremely pleased with yalls work , dedication great customer service had it towed in early morning was completed by early afternoon thank you for making it possible. ? GREAT WORK YALL DESERVE IT!! I always know my vehicle is in great hands ..Ms carey
-
November 2023 by Tribbie Rolstad
I brought my tire in and it was the quickest and nicest service I’ve ever received. Highly recommend.
-
September 2023 by Laxman Egalitarian
They will definitely know who is writing this! I went to them to relearn my throttle body after cleaning it. They said they reset and I took my car home. Next morning I noticed that the cold rpm was not reset. It was still high. Then I went to talk to them. They tried to convince that high rpm is normal if it comes down to normal as the engine heats, which I was not because there was no such problem before that. So, after two more days of driving like that I went back and asked them to fix it as if I am a new customer. Then they agreed. After about 15 minutes I get a call saying my car needed a new throttle body and that would cost me $650. I have already paid them $260 in those two visits but that was not what bothered me the most. They had not even moved my car an inch from where I had parked and I am 100% sure they would not inspect a car at a parking spot. They decided to charge me without even looking at the issue. I didn't say a word, just left, and decided to buy a scan tool and a throttle bosy. With the tool that cost me a little over half the amount they were ready to charge me, I installed a new throttle body on my car. No surprise, the issue didn't go away! The throttle was not ever an issue! Using the scan tool I read all the live data stream in my car to figure out that one of the coolant temperature sensor was faulty. Changed the sensor for $39 from autozone and life is good! There are always some people, every here and there, just waiting to collect money very unprofessionally and immorally!