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February 2024 by John Edmonds
My experience with Enterprise Rent-A-Car was fast and friendly service.
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February 2024 by Pk MaGee
Both locations the one in Statesville, NC very helpful and friendly and the one on University in Winston-Salem, NC was very nice and helpful
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February 2024 by Darlene Bailey
I had to rent a car due to an accident. They were amazing from beginning to end. The moment I walked in to get the car they made sure to help get my son authorized to drive the car to making sure the deposit was issued in a timely manner. The staff was very friendly and made you feel welcome. If I need to rent a car in the future I will rent from here. Thank you for making an already stressful event a lot easier.
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January 2024 by Carmelita T.
Enterprise Rent-A-Car on University in Winston-Salem is excellent. The customer service and staff are amazing. Elijah the store manager is the consummate professional. He has an amazing work ethic and the culture of the team he leads is outstanding. They greet you as soon as you enter the building, they are all so respectful and knowledgeable. They work so hard to ensure their customers are satisfied. Each time I rent from there they ensure my car is ready and get me in and out as quickly and smoothly as possible. I love that they are able to offer a pick up and drop off service if needed. They throughly check the car before giving it to you and answer all your questions and provide contact information if you need assistance during the course of your rental. I always try to go to this one location because not every store branch operates at this level of excellence. Bailey works there also has an amazing personality and really works to ensure your rental experience is the best! They have a great selection of vehicles and always work with you to find the right vehicle for your rental needs. Kudos to Elijah and his team at this location.
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January 2024 by Ale Rum
Thank you for the expedient and easy renting experience I was offered these past few weeks while waiting on all the required repairs to be completed on my own vehicle. Would definitely recommend Enterprise to friends, family & associates!
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January 2024 by Aaron Engborg
Made reservations, and when I got there, they had no .vehicles, and said I had to go to Greensboro to another location for a rental!I took an Uber there, and I would have figured they would have offered to take me to Greensboro to pick up a vehicle, but they didn't. I had to call an Uber to another car rental company. It was a unpleasant experience.
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December 2023 by Justina Garrett
I enjoyed my experience this time. Staff was great with knowledge of vehicles and letting me know what was available. Thank you
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November 2023 by Alexx Mann
They people who work here went above and beyond and are super friendly and helpful. I would definitely recommend for customer service to come to this location. They do not have many cars to choose from but they will do their best to call around and see if any of your liking is available and also let you know when they will have one available for you as well. 5 stars! Thank you guys!
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October 2023 by Quaysha Conrad
Definitely would recommend! service was excellent and Sean C and Bailey were amazing! They did an excellent job making sure everything was correct and I was satisfied!
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September 2023 by Connie Merritt
We had a superior experience with the Enterprise on University in Winston-Salem. Daniel was excellent and helped us to modify our return time with ease. Will use them again.
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September 2023 by Kenny Robinson
Enterprise on University Pkwy has excellent customer service! Sarah was very friendly and helpful and I will definitely continue to use them for future business.
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August 2023 by Priscilla Holmes
Daniel was incredible at helping us get in a vehicle after our accident and day of vacation. He followed up with me on availability and making sure we were in the right SUV. Best customer service I’ve had in a while. Daniel is 5 stars with a positive and helpful attitude!!!
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August 2023 by Hannah Norem
Rented a car at this location through Costco and everything was very smooth, from pickup to drop-off. The employees were great and made you feel like family.
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August 2023 by T. J. Pickett
Customer Service is Subpar - Entire Business Needs an Overhaul! My company spent over 20k in business renting a vehicle from Enterprise during COVID. Instead of understanding how busy my Corporation was and that I'd been paying for an entire year - they harassed and threatened me like I was some random broke person intending to rip them off. In hindsight I should have paid cash for a car but we were so freaking busy from NC to MD. I feel my hard earned corporate dollars were vastly disrespected! They week not ever get another one of our dollars - for generations to come! I don't work for y'all - Go Back in your customer database and figure it out - then contact me - I'm not doing work for you after I've spent over 20k of my hard earned Black Dollars to your white disrespectful staffs pockets and you want me to send you more info - yeah right! I've given enough of my time, energy, and money - and I've heard nothing since the original post. I would not even give this one start considering how I was treated!
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July 2023 by Gary Bilbro
This was a rental need while our main vehicle was in the shop. Everything was great with the Enterprise team and the vehicle. I highly recommend Enterprise in Winston-Salem on University Pky.
