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May 2024 by Diamond world Diamond
The customer Makayla was very rude to me grab the card out of my hand and said that this was store property follow me at the store and said she was ready to fight
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February 2024 by Alex Ortega
The employees were racist and treated us very poor as if we were from the street she thinks that she's the owner
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February 2024 by Charley
Says they open at 9am, but the employee inside is ignoring me and not even opening the store. Rude.
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January 2024 by Kimberly Haskins
Hours say they open at 8, but at 8:20 they were not open.
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December 2023 by Rosa De La Cruz
Worst customer service I have ever expired. Cashier Marisela ripped off my receipt I asked for a new one. Said she did not know how to reprint a copy, called manager over speaker phone, he told her I would have to wait because he was BUSY. Waited over 15 minutes and he did not showed up. I told cashier Marisela I woukd like a refund instead, said she did not know whow to give a refund and that the manager need to do it and that he was BUSY. I went to back of store to located manager as I need to leave and needed my refund he told me I had to wait because he was BUSY and left me talking to myself. At the time of writing this review it has been more than 45 minutes since I requested my money back for the poor customer service I was offered by these people. Will be my last time time shopping at this horrible place. Workers not trained properly and give bad attitude to paying customers. But worst is the manager that dont put any effort to resolve issues. After 50 minutes of waiting for “manager” someone came out of the back of store gave my refund and did not even provided an apology for waisting my time.
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September 2023 by Beverly Faison
not enough help and the shelves never stay stock. Poor management
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August 2023 by Lorene Hughes
Very nice, clean and well stocked.Along with friendly and helpful staff.Love to shop here.
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June 2023 by Melissa Wooten
Worker folks were friendly. Good selection. Some things were out of stock but still plenty of things to choose from.
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June 2023 by Luis J. Ledee
They have new things
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June 2023 by jose cruz
SO MANY ITEMS OVER THE FLOOR
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June 2023 by J K
The cashier was a sweetheart and that alone is a five star for me considering how the world is anymore.
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June 2023 by Alba Gonzalez
Sheila was great and keeps the store clean
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February 2023 by yvonne galloway
The store is very nice and clean. I really noticed a difference when I walked in. Miss. Sheila has done an Excellent Job.
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January 2023 by N K
This used to be one of the best Dollar Trees in Winston-Salem. However, recent visits are not living up to that high standard. I visited store today, Monday, 12-12-2022 at about 1:30 pm. Found store to be out of stock on many items. This includes refrigerated sodas and refrigerated drinks in the back of the store. Little assortment of holiday candies. Freezer cases were low on stock. Today's checkout employee was rather impersonal as he was carrying on a conversation with the other cashier about the store routine and hours. He barely said anything to me and I got the impression he was clueless about greeting a customer and then thanking them after they pay for the merchandise. Really these are the basics of retail. The manager maybe needs to remind this employee of that essential step.
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January 2023 by Ariyana March
Sheila was amazing! I need 40 balloons for my mothers balloon release and she helped and made sure it happened!! I really appreciate her hospitality and love during this tough time. She absolutely rocks!!!!!???
