CVS Pharmacy® in Winston Salem is dedicated to making health and wellness management easier for its customers. Open seven days a week, it offers a range of services including prescription refills, vaccinations, personal care items, and healthier snack options. Customers appreciate the reliable value and weekly deals, along with the opportunity to join ExtraCare® for personalized offers and rewards. The pharmacy is known for its friendly and helpful staff, particularly the pharmacist James, who is recognized for his caring and thoughtful service. Many customers have shared positive experiences with him, noting that he takes the time to ensure their needs are met. While some cashiers may be busy and less friendly, the overall atmosphere is welcoming. However, certain customers have reported negative experiences with other pharmacy staff on days when James is not present, indicating a need for improved customer service consistency. Despite this, CVS remains a popular choice for many due to its commitment to customer care and convenience, including options like same-day delivery and free pickup for online orders.
Really nice, inviting and friendly staff. They always greet all the customers as they walk in the door. A store with employees that make me feel like i'm in a business that appreciates my business.
February 2024
CVS (wallburg) location has been great, with a friendly staff an the pharmacy is the absolute best! Even when my Dr office messed up my prescriptions the pharmacist have helped me get the medications I needed. This has happened on a few occasions. Thanks CVS I will be a continuous customer at his location!
August 2023
James is amazing. He is truly one of a kind and a joy to see when picking up my prescriptions!!!