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February 2024 by Shayla Gayla
If you need a new phone,new phone plan & associates that will listen or actively help you....THIS is the location to come to!! Soooo helpful,friendly & fast!!!
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August 2022 by Shirley Leach
There will be no other phone shop for me..after cricket..the stores are clean and the service is EXCELLENT.. ALWAYS.i can depend on them for any phone I choose.changes.styles..brands.9 years and happy..
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February 2022 by Vera Clarke
Able to get what I needed.
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December 2021 by Noemi Camacho
coming on here to Talk about what i experienced with Cricket Wireles?located at 3027 Waughtown St Winston salem NC 27107 So i went in the store because something was wrong with my phone so while i was there i started asking for phone prices But a week before that i had already bought a phone at another cricket wireless so i knew the exact price for that specific phone but at this cricket wireless that i was at the moment they were giving me a different higher price i asked why they started saying all these excuses and when i told them that i had already bought that same exact phone at another cricket store with a lower pricing they started acting suspicious then said that my account password wasn’t working and that they couldn’t do anything about it at this point they didn’t even try to help me out with my phone problem which was the reason i went in there in the first place simply because i was questioning them about that phone price. I just want to put this out there because to me it seems like that place is selling the phone’s at a much higher price then they should and they’re just taking advantage of people which is wrong ?? that's the reason they make people pay cash to steal there money
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December 2021 by Dark Side
From the moment I entered the store on 3027 Waughtown street, i was greeted with a warm welcome and nothing but smiles from the store manager Anabell. I was looking for a new Christmas gift and she directed me to the new Iphone XR. She presented me with all the new features, and advantages of switching over. Her presentation has definitely helped me make a well informed decision as to what i should get! Definitely a 5 star experience!
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May 2021 by Jesus Garcia
The service was great went in looking for 1 phone and came out with 3 got me a new for me and my family the employees know what they are doing 10 out of 10.
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May 2021 by violeta clavel
never have I experienced so much run around in my life. went to return a phone and said they don't have enough money to do my refund being the fact I paid cash they said my refund would have to be cash.so in the process of not getting my refund that day they said to come back tomorrow. went the next day still got the same thing "not enough cash" later on in the day they tell me they can't do my refund because it's been past the 7 days after being told by their employee to come back the next day and still asked them if it was gonna be an issued and said no
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September 2020 by Patricia Campbell
I give this location 4 out of 5 because the service is good(quick to take your payment) but they're not very helpful and no one ever pushes store specials or deals, if you want to know you have to ask.
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August 2019 by Lynn Mabe
Not the usual employees. This guy was busy playing a video game on his phone took 10 minutes to make a bill payment. Very dissatisfied. The usual employee is bright and cheerful.
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August 2019 by Chris Hall
Great service and very helpful
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April 2019 by dana brown
Need to changed there policy on certain things
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April 2019 by Nakia Foust
Good phones
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April 2019 by Leroy Williams
Reasonable...polite....efficient....actually goes the extra mile to satisfy your wants an needs....one of the best customer service experiences ive had period.come get you a new case,new speaker or even a new phone.
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April 2019 by Kia Butler
They are the best. The service was wonderful!
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April 2019 by Chrissy Angle
The people who work there are so awesome.
