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December 2023 by margaret hughes
Waited 8 weeks for my appointment and I arrive 15 minutes early..I looked and nowhere does it state masked required..so when I get there she states masked required because I don’t know you.. very unprofessional..with several emails back and forth no mentioning of the mask..like I said very unprofessional wearing a mask that Produced by the thousands that plainly states on the box will not protect you from COVID-19. Good for only 30 minutes does that mean that you were going to change your mask four times in a two hour appointment and if the mass protects you then it doesn’t matter if your client wears a mask or not I have God on my side that is all the protection I need.. it is far as coming in the wrong door. I came through the door facing the parking lot. I did not know it. It was at the end of the building. There was no sign stating that you did not state that like I said, very unprofessional, and I’ll stand by that.
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February 2023 by Mickey D.
I love this place. I have been looking for a good nail salon since my local place closed some years ago. Finally I found the one. Tashika gives excellent service with a very personal touch. She has reasonable prices and she obviously cares about her customers. I highly recommend this salon!!!!!
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November 2020 by laqunda coley
First time going on my bday n it was amazing
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September 2020 by MARY Kay Angie
Phony was great and did a great job!!!!
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August 2020 by Alice Reese Miller
love ms. poney work she is really awesome so friendly and I love how I feel when I leave blessed to have found her .
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February 2020 by Tati Love
It was very welcoming communication was great make you feel loving and free if it definitely a go to place it was my first time coming and I absolutely loved it
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December 2019 by Faye Reese Miller
very good I always service on time the staff very friendly love ms. phannie
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December 2019 by Steph B.
This is a great little spot that I would have never found on my own - shout out to Yelp. I was able to get a last-minute manicure appointment before a friend's wedding. Tashika did a great job with my nails, there were plenty of great colors to choose from, and the salon in general just has a great vibe. Will definitely come back, since it's so close to where I live!
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June 2019 by L S
Horrible customer service!!! Nail salons are a dime a dozen in this town, customer service is what sets them apart and Belle Nails does not excel in their customer service.
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June 2019 by Holly Martin
Great experience. Tashika was professional, polite, and perfect! I'm feeling so relaxed after my mani pedi. What a great value.
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June 2019 by Gwen R.
Fabulous. They do a wonderful job. They are friendly and professional. Tashika & Phany take really good care of their customers. Many are longtime customers like me.
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June 2019 by Lauren V.
Horrible customer service!!! Nail salons are a dime a dozen in this town, customer service is what sets them apart and Belle Nails does not excel in their customer service. My mother, who lives several states away, called here and purchased a gift certificate for me as a little pampering gift in the last days before my second baby was due. I never actually received the gift certificate, I was just told there was one on hold at the salon and that I should pick it up. The new baby was born a few days later, and I was caught in the whirlwind of learning how to handle a newborn and a toddler and this gift certificate was the last thing on my mind. My second baby just had her first birthday this past week and I randomly remembered this gift certificate and called and asked about it. They confirmed they had a record of the gift certificate and the purchase, but they refused to honor it because it had been twelve months since it was originally issued (was issued in May 2018, I contacted them June 17, 2019). I explained the situation and how I never actually received the gift certificate so I didn't know there was an experation and I was days away from having a new baby when I was informed of it and completely forgot, etc, etc. They had no sympathy or understanding and told me it expired 18 days ago in May 2019 and refused to honor it. The gift from my mother was a complete waste of $80. Reading through the other reviews of this place, it doesn't sound like my experience is in line with what others have experienced here. It is mind-boggling to me in this day and age a place can have such terrible customer service, especially in and industry that is so flooded with options at every corner street. I'd recommend going a few minutes away to Nails Palace on Stratford Road, their service is worlds better.
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April 2019 by Angel Fant
Superb Nail Skills and Service
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March 2019 by Mary F.
My first visit to the Nail Bar. I walked in it took about 5 min for any of the 4 employees working there to acknowledge my presence. I had an appointment at 12:30, arrived at 12:20. I was told it would be 15 min. I waited until 1:00 and left!! The customers time is not considered, even after making an appointment, and the employees are not friendly. I read previous post that this salon only acknowledges the carcasion customers. I'm carcasion and received the same treatment. Very disappointed. Winston Salem needs a great Nail Salon, this is not one! Hopefully they will strive to make changes or change staff.
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February 2019 by Allie J S.
I was visiting W-S and found this great nail salon near my hotel downtown. Wonderful service, had a very nice gel pedicure...and even a glass of wine! Highly recommended!
