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February 2024 by A. L. Hoisington
I've used the store in Winston-Salem (I live in Mount Airy) NC 4 or 5 times and always treated well and found what I needed.
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December 2023 by patricia green
Their warranty is not worth the paper it’s written on. I bought a car battery there in February 2022. In November 2023 I went away for 10 days and sometime during that period the battery died. AAA came to jump start my car and told me the battery was bad. Not to worry, the battery was warrantied through February 2024. I drove 30 miles to the store. Of course by that time the battery had recharged. Here’s what I went through: an employee could not figure out how to open the hood; their equipment showed the battery was good therefore no replacement was forthcoming; I was told I shouldn’t let the car sit for 10 days in cold weather (I guess that means no more winter vacations??!); and worse (gasp!) since my garage is not heated the battery weakened and died. Saved the best for last: I was told that Batteries Plus employees are battery experts. Hah!
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December 2023 by Sherry Griggs
Very good service and all the batteries I’m looking for
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December 2023 by Nicole
Batteries plus will get the job done in no time for as changing my battery! The battery prices are affordable too! John was welcoming and customer service experienced!! Come here for your battery needs.
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December 2023 by Josh Pagano
My girlfriend says that they are good for bulbs.However, we were in store and overheard an exchange in which a poor old woman brought her phone in to change her battery, and staff broke her screen. She was told it was tough, and they won't pay for the screen they admitted to breaking. I think that's an unfair policy.Long story short - they're good for bulbs but not for batteries.
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October 2023 by Emily M
My husband had his iPhone XR screen repaired in 20 min. Excellent customer service. Highly recommend this business and will refer friends and family here.
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October 2023 by Andy Smith
Mia did a great job helping me today. I had three different bulbs to replace. She even had to research one to find the best replacement. I will definitely return to Batteries Plus for all my bulbs & battery needs!
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September 2023 by Mira Springs
The worst place ever. The owner is racist and she replaced my battery in my phone with a battery that did not work then she also broke my screen & tried to replace it when that was never the reason I came into the store. The owner is rude with a bad attitude do not recommend . I spent $80 on a useless battery for her to say she can't do anything for me smdh Never again I would never contact the store owner she needs to be replace with someone with Respect cause she know nothing about it !
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July 2023 by Michael Boyd
Went in to get my batteries in both my key fobs changed and was out under 10 mins. Smooth and easy transaction. Myles sold me on the lifetime warranty replacement for them and delivered excellent customer service. Appreciate you Myles, thanks again.
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July 2023 by Neil H.
Just visited today Was greeted when I walked in the door and immediately helped by a very knowledgeable lady. She found the correct replacement battery for a alarm system and recycled the old battery for me. It worked perfectly by the way. Thank-you!
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June 2023 by Sharon I.
I didn't like what I was seeing on Amazon. Happy that Batteries Plus had what I needed and I could pick it up in the store. Customer service was excellent. Employee verified that I selected the correct replacement battery and installed new battery for me.
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June 2023 by pickleparticles
Had an amazing experience today. The staff is awesome. I ordered the wrong battery, they refunded it quickly, and even found me the RIGHT battery for our application. Thanks again guys/gals. Y'all saved the day, and calmed my frustration.
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June 2023 by DM Whitsett
Excellent staff and very friendly! Help get exactly what I needed and even gave me some great ideas for future use. Excellent business!
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May 2023 by Crystal Ross
My iPhone died and wouldn’t charge back up. I took it here and within 45 min Mia had figured it out and fixed my phone! They are super nice and friendly!
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March 2023 by Jason Koonin
Don’t shop anywhere else! Phillip changed my remote battery in a minute and gave me my $0.00 bill. The lifetime battery plan was applied. Really got my money’s worth. Highly recommend this store.
