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February 2024 by Candace Culton
Anderson and Moore did my kitchen a few years and just finished my bathroom. They are so neat and clean and have experienced people doing all the jobs. The paint and tile work are superb. They continually communicate with you.
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February 2024 by Robin Mcguirt
Our kitchen project went so smoothly! Everyone that Anderson Moore uses is so professional and knows their jobs so well! Can’t thank them all enough for the beautiful job they did!! So pleased with the results!!
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February 2024 by Anthony Moss
First, I will say I am disabled veteran with a HISA grant for a no threshold shower and was hoping to get a professional and reputable contractor. Erik Anderson seemed professional upon first meeting him, however he seemed as if he assumed we didn't have enough money to afford them. We purchased a 1970’s built home 5 years ago that is well maintained, yet dated, and in a highly desired neighborhood. We have been wanting to upgrade our kitchen and bathrooms for a while now. We contacted AndersonMoore Kitchen & Bath and received a quick response and inspection by Erik Anderson of our 5x7 bathroom within 1 week. That is when it all went down hill. Erik Anderson first acted like our house was beneath him when he presented himself and walked in our house. He instantly started taking notes and kept questioning our ability to pay with subtle hints (this might be above your price range) for the renovation. We assured him we had no trouble paying for the renovation thinking that that would end the questioning, it did not. He took notes and kept trying to add more services onto our renovation even after the constant questioning of pay. After he left he assured us he would have a quote without 1 to 1 ½ weeks. After 3 weeks we decided to call and never received a call back. We then received a condescending email that gave a ridiculous quote just for the shower of $15-18K. And was advised that we should call West Shore. He never quoted the job, which was a full bathroom tear down and remodel. We researched contractors and knew they were higher than most, however, we wanted to go with a higher end contractor that we hoped we could trust. Below is the snippet from his email after we called several times asking for a quote.“I have been working on the pricing for your project. If I remember correctly, the VA allows about $6300 or $8300 (can’t remember which) for this type of work.We are significantly above that amount. Quick number for the zero threshold shower is about $15,000-$18,000.I would suggest looking at West Shore Homes. Their process and product is very different from ours. It is not tile. It is some type of solid surface material. But they have a system that allows them to be very efficient. I would suggest contacting them for some pricing for your project.I am sorry we can’t help but hopefully West Shore can.Thank you and have a good day.”The quote is not only very vague, but it also does not break down all the services we requested. This is a perfect example of someone that dresses professionally but lacks the skill and know- how to properly break down and develop a quote. We then called several times on his mobile phone and office to ask about the email. We have yet to receive a response after 2 weeks. The quote is not only almost 2 ½ times the national average for 5x7 bathroom remodel, his amount only covers the single walk-in-shower remodel. AndersonMoore lacks professionalism and from our experience over inflates their quote or gives ridiculous quotes to those they feel cannot afford their services. We never told him what our budget was and he never asked. These types of contractors are the ones that will be crying the loudest in the next big recession. We do not recommend AndersonMoore Kitchen & Bath for any military active duty, veteran, or civilian unless you live in a very affluent neighborhood.
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January 2024 by Anthony M.
First, I will say I am disabled veteran with a HISA grant for a no threshold shower and was hoping to get a professional and reputable contractor. Erik Anderson seemed professional upon first meeting him, however he seemed as if he assumed we didn't have enough money to afford them. We purchased a 1970's built home 5 years ago that is well maintained, yet dated, and in a highly desired neighborhood. We have been wanting to upgrade our kitchen and bathrooms for a while now. We contacted AndersonMoore Kitchen & Bath and received a quick response and inspection by Erik Anderson of our 5x7 bathroom within 1 week. That is when it all went down hill. Erik Anderson first acted like our house was beneath him when he presented himself and walked in our house. He instantly started taking notes and kept questioning our ability to pay with subtle hints (this might be above your price range) for the renovation. We assured him we had no trouble paying for the renovation thinking that that would end the questioning, it did not. He took notes and kept trying to add more services onto our renovation even after the constant questioning of pay. After he left he assured us he would have a quote without 1 to 1 1/2 weeks. After 3 weeks we decided to call and never received a call back. We then received a condescending email that gave a ridiculous quote just for the shower of $15-18K. And was advised that we should call West Shore. He never quoted the job, which was a full bathroom tear down and remodel. We researched contractors and knew they were higher than most, however, we wanted to go with a higher end contractor that we hoped we could trust. Below is the snippet from his email after we called several times asking for a quote. "I have been working on the pricing for your project. If I remember correctly, the VA allows about $6300 or $8300 (can't remember which) for this type of work. We are significantly above that amount. Quick number for the zero threshold shower is about $15,000-$18,000. I would suggest looking at West Shore Homes. Their process and product is very different from ours. It is not tile. It is some type of solid surface material. But they have a system that allows them to be very efficient. I would suggest contacting them for some pricing for your project. I am sorry we can't help but hopefully West Shore can. Thank you and have a good day." The quote is not only very vague, but it also does not break down all the services we requested. This is a perfect example of someone that dresses professionally but lacks the skill and know- how to properly break down and develop a quote. We then called several times on his mobile phone and office to ask about the email. We have yet to receive a response after 2 weeks. The quote is not only almost 2 1/2 times the national average for 5x7 bathroom remodel, his amount only covers the single walk-in-shower remodel. AndersonMoore lacks professionalism and from our experience over inflates their quote or gives ridiculous quotes to those they feel cannot afford their services. We never told him what our budget was and he never asked. These types of contractors are the ones that will be crying the loudest in the next big recession. We do not recommend AndersonMoore Kitchen & Bath for any military active duty, veteran, or civilian unless you live in a very affluent neighborhood.
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January 2024 by Jay Dominick
On budget and early! Anderson Moore did a major kitchen renovation for us and we were completely delighted. Eric was great to work with, Virginia came up with a lot of great ideas and Tracy and Dennis did a magnificent job with the renovation itself. We were 500 miles away and unable to see the job on a regular basis. They kept us informed, sent regular pictures and were always prompt with their communications. We gave them a very aggressive schedule so that we could move in for the Holidays. They beat the schedule by 2 weeks! We were just blown away by the work when we finally saw it. After having lived in it for a month, we have not found anything that wasn’t done with the highest quality. Would absolutely recommend!
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December 2023 by Catherine G Melvin
I cannot say enough (as other reviewers) about what a pleasure it was to work with Tracy's team, especially Dennis, my project manager (of course!). I looked forward with pleasure to inspect the work at the end of each day, not dread. The space was always left in a clean and safe state. Mario, Harrison, David, and Mark were always so helpful if I had questions, and their work was so professional and neat. Martin's drywall mudding/repair and his painting put the icing on the cake for a space that was more beautiful than I had anticipated. I would not hesitate to recommend Anderson Moore for a project, and hope to be able to use them again.After having cared for my husband when he was ill, I was very aware that my cramped 1960's-vintage bathrooms would make caring for my mom more difficult than it needed to be. I wanted a remodel that would create a more accessible space for my 90-year-old mom, including the master bathroom, master bedroom, and the other bedroom at that end of my ranch-style house to provide a suite for my mom. I wanted to incorporate as many ADA and universal design guidelines as possible, both to make things easier now, and to accommodate her should she ever require a wheelchair. This would be an aging-in-place remodel for both my mom and myself. AndersonMoore moved walls to widen the hallway and enlarge the bathroom. A door to the exterior was cut for air, sunlight, and emergency egress. Windows were replaced, two with casements for easier operation from a wheelchair. All doors were widened to 36". A minimal threshold shower was installed with grab bars and a hand-held shower head. A wheelchair would be able to roll under the sink. There was space provided around the toilet should transfer from a wheelchair ever become necessary. There was a generous space in the middle of the bathroom floor to accommodate turning a wheelchair. Erik and Virginia helped me plan this and created a plan for construction. The price seemed high to me, but it was identical to another contractor, and twice what a third contractor quoted. Since I did not want to be continually explaining what quality of construction I wanted, I went with AndersonMoore. I did not want luxurious finishes, I wanted durable and easy-to-maintain work that was equivalent to the work that was done in 1960 when my house was built. AndersonMoore "got" this. The price quoted did not change during construction except for changes I initiated or agreed on to increase functionality. The prices for changes were reasonable. Every time there was a decision to be made regarding thresholds and transitions from one room to another, Dennis made sure that I had input. As a result, I would feel very comfortable having a wheelchair navigate the space, although this may never happen. As with other reviewers, Dennis kept me continually informed about who was coming & going, and even a heads up for the rare times when there would be nobody there at all. Dennis kept the job moving despite minor bumps. And I couldn't be happier with the result.Services: Tile work installation
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December 2023 by Craig Thrift
They remodeled our bathroom and did an outstanding job! From the design stage, to project planning to actual remodeling. They play close attention to every detail. If for some reason something does not look right they will make sure it is correct and to the clients satisfaction. I would recommend them for anyone looking to remodel their bathroom. Thank you Eric, Tracy, Lauren and especially Dennis for all their hard work!
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November 2023 by Mary Shelton
We recently did a bathroom remodel and I’m so glad we found Anderson Moore!Everyone was easy to work with and did a superior job.
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August 2023 by Anne Morgan
As a first-time homeowner, I purchased a home that was pretty much move-in ready. Even so, I knew from the start I wanted to make some changes. After considering the options, I settled on Anderson Moore immediately after meeting with Erik and Virginia to discuss a plan. Sometimes you just know you are in the right place, and that’s the feeling I walked away with after that first design meeting. I started out “small” and renovated my guest bath. That project took about 2 months – as promised – and I couldn’t be happier. The whole team was amazing – Mark on demo, Harrison with the trim, and all the sub-contractors (paint, electrical, plumbing, tiling). And I can’t brag on Dennis (project manager) enough. With his high level of communication, I never had any question about what to expect each day and who was going to be in my house (and when)! If there was a question, all it took was a text or phone call and he was in touch in minutes. How he juggles all the projects with such precision is beyond me!In any event, I had such a great experience with the bath, that I decided to remodel the kitchen. Virginia was amazing with her design suggestions and suggested some really fabulous tile for the backsplash! Again, Mark was top notch with the demo. The zippered doors and innovative use of dust filters minimized the level of dust that collected in other areas of the house. Wayne and Jack are my new favorite painters and I even joked they were part of the family now! David trimmed the kitchen out beautifully and as with the bathroom reno, the electrical and plumbing contractors were spot on. And yes, Dennis was there to make sure it all happened on time and that everything was perfect!My house is not huge – by any stretch of the imagination – but the Anderson Moore team treated me like I owned the biggest and best house they had ever been in. I love how both spaces turned out – bathroom and kitchen – and will definitely use Anderson Moore again. Heads up – I have a few more projects in mind!If you’re looking for the highest level of quality and professionalism, look no further than the team at Anderson Moore. Highly recommend!!!
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August 2023 by Pat Bullard
Remodel Repeat! Just completed our second remodel project with AndersonMoore. We love our new laundry/utility room/butler’s pantry/coffee bar space! Erik, Tracy, Lauren, Dennis, Mario, David, Mark, Harrison, Wayne, Jack and all of the sub contractors were great to work with! “PRO”fessional all around. Would definitely call on this team for a “3-peat!” (Pat and Jan Bullard)
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April 2023 by Ann Kendrick
It was a pleasure working with Anderson Moore for my primary bath remodel. I am impressed by the professionalism and integrity of each member of the team. The project was well managed and completed on schedule. The quality of construction is excellent. I am so happy I chose Anderson Moore for this project. I highly recommend them!Service: Bathroom remodeling
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March 2023 by Dina Almerini
After meeting with Erik for the first time, we knew Anderson Moore was the right choice for us for our kitchen and bath remodels. Erik set the tone for the exceptional level of professionalism and expertise that we would expect throughout the entire project from all of its employees and contractors. He and Virginia listened to our ideas, offered suggestions and created designs better than we had ever envisioned.The quote "you get what you pay for' rings true. Although their costs were higher than other companies we talked to, the extra cost was certainly worth the peace of mind. With Dennis overseeing the project, it was hassle free and stress free. With his high level of communication, we always knew in advance what to expect each day as to what work was being done and who was going to be in our home. He was extremely responsive to texts and phone calls and answered all our questions and listened to any concerns we had. We never had to worry about the safety of people in our home.I cannot say enough about how meticulous and thorough they were, especially in the demolition phase. James and Justin were top-notch. The use of the zippered doors and fans greatly minimized the level of dust and debris throughout the home. They covered handrails and furniture corners to prevent any damage in the high traffic areas. People would come into our home and comment on the zippered doors, the rubber and paper mats on the floors, the sticky pads to trap shoe dirt, etc. and say their house never looked that well protected during their own remodel with other contractors.All of Anderson Moore's employees are highly qualified and experienced. However, I have to give special recognition to Mario for his precise technique and perfection in installing our cabinets and hardware. He was so meticulous and is a true master of his skill!I also have to recognize Martin for his expert drywall and painting abilities. You would never know there had been holes in the wall or ceiling after he was done.During the middle of our renovation, my husband passed away. I was completely blown away by the level of support I received from the entire Anderson Moore team. They were so extremely respectful of my time and space and stepped in to help in any way possible. I was extremely touched that Erik and Dennis attended my husband's funeral. The company's response to such a difficult situation speaks absolute volumes as to their character and integrity in all that they do, especially the genuine concern of their customers.I absolutely love my renovated kitchen, floors, and baths! I would definitely use Anderson Moore again and would recommend them to anyone looking for the highest level of quality and professionalism.
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March 2023 by Jan Bullard
Had the best experience with the AMB team on our kitchen redesign/remodel. From consultation & design to demolition & build out, it was awesome working with everyone. We enjoy our new kitchen more than we ever imagined! Top notch team with impeccable attention to detail. Professional all the way. Highly recommend!Services: Kitchen remodeling
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March 2023 by Jennifer Fisher
I loved the work that AndersonMoore did for me! From beginning to end, they were professional, they were kind, and they completed the job in a timely manner. They took my vision of what I wanted my kitchen to look like and made it a reality. I cannot thank them enough!Services: Kitchen remodeling
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February 2023 by Thomas Adams
We completely remodeled two bathrooms and the work that Anderson Moore did was outstanding. Their employees and all the subcontractors were careful, courteous and very considerate from start to finish.Services: Tile work installation