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July 2024 by Dedric Williamson
The staff was very friendly and professional. They answered all my questions and put my mind at ease. I felt very good about leaving my item in their hands.
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June 2024 by RoseMary Westbrook
Great service from Brittany and Lexi .Great smiles and eager to help. Thank you for a wonderful experience ?
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June 2024 by Hardy Jones
Best place to go for your shipping needs, make sure to ask for Lexi
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June 2024 by Bob Beran
BEST. UPS. STORE. EVER.
I was in a jam and trying to get a laptop shipped out, Isabella and Michelle came to my rescue. Both Isabella and Michelle were polite, professional, and knew their business. The level of customer service was off the chart!! It was an absolutely incredible experience. If you ever need anything packaged and shipped, THIS IS THE PLACE TO GO! See Isabella or Michelle, they take care of their customers 1000% ! I wish I could give them 10 STARS!
Bob B
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June 2024 by Keith Boykin
When you arrive, they will assist you until you have everything you need. Very helpful, sincere employees. Fast friendly service with a smile & very courtesy. Have a Blessed Day, K.B.
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May 2024 by kelly baer
Lexi and all the other CS team are so helpful, friendly, and professional
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May 2024 by Bradly Edwards
The people behind the counter were kind and helpful.
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March 2024 by Kem Thomas Lutz
Every time I go in people are so pleasant and helpful. They seem to have an answer for every question comma and a container for everything I want to ship. I look forward to going there just to see the smiles of the employees!
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February 2024 by Bucky Elder
Always helpful and friendly, with a side of being informative.
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February 2024 by Simone Bullock
I like going to the UPS store here in Wilson on west Nash St. They get you in and out, you’re not gonna be in line long. They are always helpful and friendly. I go there quite often and always the same positive energy. A thumbs up and definitely 5 stars!
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February 2024 by Karen Gregory
Very friendly staff and always so helpful. I enjoy going in to this business.
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February 2024 by Shatyra Barnes
I have been going to ups for about 4 years now as a Partystore owner, the older staff are more than helpful to me when I go in. Sometimes products have to be shipped to customers and sometimes I have returns. So tonight I went in about 623. One of my codes didn’t download correctly so I said let me step to the side and fix it. The girl with the fro comes over rushing me like hurry up, if I need to call Amazon they aren’t going to answer. For one I wasn’t calling them. I am a business owner so I knew what to do to fix my code. So I said you are in the wrong business i have this under control. She said no you are going to have to pay. I said no I’m not I downloaded the wrong code. Long story short she stated we will see. Playing gangster rap music on her phone laughing. I’m beyond pissed and disappointed with ups. Is this what you guys have representing your store????? Run your cameras back and please do customer service training. She could never work for me.
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December 2023 by Cynthia Mathis
I've always gotten great customer service from the ups store.
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October 2023 by Diane Spells
They have always been polite. They always greet me when I come in and say we'll be right with you. Service is quick and I love that they always give me a receipt. All UPS stores do not give receipts.
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October 2023 by Ak Barnes
Very nice and professional
