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“Super disappointed. I called because I have heard great reviews from others word of mouth about their honesty. I spoke with Nate on the phone and was told he could not give me an estimated quote on the phone. This is the ONLY shop I have dealt with that won’t give me an estimated price on parts and labor with providing make, model and trim. His reasoning was because he doesn’t know the trim what kind of stuff I need and if there is rust or not.
I felt uneasy about the above information and wanted to give my honest opinion however I did jump to this review so let me correct that as he was very polite and professional. I just didn’t understand not getting any vehicle information to give a very ROUGH starting point. I live an hour away so driving in to have it looked at with young kids isn’t an easy thing to do. I appreciate the professional response below. Was going to reconsider them in the future when we actually relocate or can make the drive before then to do as requested and get it viewed but need them done soon to not cause damage to my car. Hopefully they can reconsider as well. Only reason for four stars is there was no actual work or experience with conducting business transaction regarding my vehicle to rate further.”
“I showed up without an appointment a day later than I said I'd be there. 30 minutes later, I had new tires on my car. Unreal. I have been to multiple White's locations and the service has been outstanding every time.”
“Wonderful service and people. Rona helped me and explained to me exactly what I needed. She didn’t try to upswell me, but made recommendations for why I should should spend the extra money to keep my car going strong. I felt she was very knowledgeable and I left confident with my car! I will go there every time! Way cleaner than other places I’ve been. Great prices!!!!!”
“Came in to get my tire fixed after hitting a nail. The team was able to get me right in right away, and quoted me the exact price I paid before they even started. Gigi and her team easily worked around the interlock. I will definitely be using this location for their full suite of services.”
“Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10 mins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.”
“Got the new Camry XSE yesterday salesman Q was very professional and made the whole process very smooth and simple for me and my mother . Highly recommend Q and finance advisor Billy both made it very easy through the whole process??”
“I was highly satisfied with my experience. I didn’t have a long wait, staff was very professional, I was informed of any concerns and was provided solutions without feeling like I had to purchase additional services.”
“I came in May 21st and Mr. Dale was so sweet and kind. He showed me where to take my car to get a patch, he was so patient and came to check my tire for another opinion! Hire more people like Mr. Dale ???”
“As a guy that has lived almost everywhere, seen just about everything and met all kinds of people. It is refreshing to do business with people as genuinely nice and honest as the crew at this place!!! 10⭐️’s”
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“Very reliable auto service center. They stay booked up with work, with 3 well experienced techs in the shop, but the emphasis is on accuracy and quality workmanship. Most of these type repairs and services they offer can be time-consuming, so be patient.”