Medlin Buick GMC

Most Recent Comments

• September 2024 by James Stroud
  great service
• September 2024 by Donna Smith
  Went in for recall repair on Sierra 2500. Went quickly and was in and out.
• September 2024 by Clark Bateman
  My wife Angie and I decided to purchase an EV , due to her new job that required her to drive 100+ miles per day. After seeing a Blazer EV on the Medlin website , I called and spoke with David in sales. I went to the dealership , the Blazer was ready for a demo drive and David was very kind and professional and answered all my questions. At NO TIME was I ever pressured. EVERY single person in the dealership extended their hand of friendship and appreciation for being there. Several people helped acquire all the documentation for questions I had about chargers / warranties / maintenance. My wife came and drove the Blazer and loved it. The F&I manager also helped set up all the bells and whistles / phone pairing / and other cool gadgets and gizmos.
  Long story made short …. THIS WAS THE BEST buying experience I have ever witnessed. And I have been buying autos for 50 years !!!
  I highly recommend everyone go check out these guys and see if they can help you with your auto purchase.
  Job well done !!! And yes , it still matters to people like me !!
• August 2024 by Derrick Creech
  I have no complaints about my experience at the dealership. They were concerned, told me what was happening with my car, and when it will be ready. They were even faster then what they told me. I was presently surprised. It was a good day.
• August 2024 by Determined Solutions
  If you like to get scammed, you're gonna love Medlin Buick GMC. If I could give this place less than 1 star I would.
  
  I visited Medlin Tuesday July 30th to look at a used 10 year old Lexus SUV. I was working with the salesman Robert Harrison.
  
  I inspected the car, then took the car for a test drive with Robert. Robert was trying to convince me it was better to buy a brand new GMC, than a 10 year old Lexus.
  
  I disagreed.
  
  He could tell I was a serious buyer and mentioned that he wanted to get a deal done before the end of the month, which seemed reasonable to me.
  
  Because of this I spent an hour or so calling around Wilson for a mechanic that could do a Pre-Purchase Inspection on the Lexus before I bought it.
  
  I always get a pre-purchase inspection from a third party before buying a used car (and you should too) just to make sure there are know unseen mechanical problems with the vehicle.
  
  I finally got an appointment for the next day with the local Toyota dealership (Toyota owns the Lexus brand) to do the pre-purchase inspection.
  
  Robert went over the sale numbers with me and took my insurance info to have the paperwork ready when I came by the next day to take the car to the PPI.
  
  Before I left the dealership Robert asked if I changed my mind, or anything came up, to give him a call and let him know.
  
  I said I would.
  
  I live in Durham which is a 1 hour 15 minute drive from Medlin and if I wasn't going to come by it would be easy enough to call and let him know.
  
  I arrived on Wednesday the 31st at Medlin at the scheduled time to pick up the car and I thought it was odd that Robert was not there when I walked in.
  
  Usually when a salesman is itching to sell a car they are right there to greet you as you walk in the door.
  
  I asked for Robert and was told he was at lunch and would be back soon.
  
  I thought that was odd.
  
  So I walked out to the used Lexus I was going to take to pre-purchase inspection and after a few minutes Robert walked up with a pizza in his hands smiling.
  
  He said he meant to call me 10 minutes earlier because someone had called the dealership and bought the Lexus and already had wired them the money.
  
  I thought he was joking.
  
  So I said I needed to get going because it was almost time for the PPI appointment, but Robert said his story of the car being already sold again.
  
  He said they could have only held it for me if I had put a $5,000 deposit down.
  
  After spending over 2 hours with him the day before this was the first time I was hearing anything about needing to put a deposit to hold the vehicle.
  
  The Lexus had been sitting on the lot and advertised by Medlin for over 3 months.
  
  Never once did Robert or his sales manager mention to me the day before about putting a deposit to hold the vehicle, even though it was obvious I was a serious buyer.
  
  Once I realized that Robert was not joking and that they sold the car 10 minutes before I got there and didn't even bother to give me a call, I was floored.
  
  It was great that Robert didn't even apologize or anything for wasting 2 days of my life.
  
  I turned around in disbelief and walked back to my car.
  
  Robert said to my back, "Well, if there's anything else I can help you with just let me know."
  
  I didn't turn around and reply because I knew if I did the words I was going to say were not going to be polite.
  
  I'm actually glad it worked out this way, because I don't want to give those people any of my money.
• August 2024 by Betty Richardson
  Scheduled appointment for oil change and tire rotation.
• July 2024 by Larry Johnson
  Friendly and professional staff!
  Very knowledgeable of the vehicles they sell.
• July 2024 by Pamela McDonald
  It was great! My salesman David made sure I got the car I wanted which was at another dealer. We worked out a deal my budget could handle and he communicated with me in a very timely manner. He also took time to explain setup of various technical aspects of the communication panel. He also told me that I could stop by anytime if I didn't understand something. Very easy to work with! Jonathan took care in explaining all the financial paperwork and the various warranty options. He answered all my questions and I enjoyed his outstanding personality, it made me feel very comfortable. Overall this deal was one of the best experiences I've had in new car purchases. Thank you Medlin, I love my new car!
• June 2024 by Frances Perry
  Bought a new card yesterday and our main contact was Johnathan Freeman He made the whole experience easy and enjoyable. He is also very knowledgeable and knows his product. It was a pleasure to meet him
• June 2024 by Kelcey Gazaway
  We are repeat customers at Medlin and won’t go anywhere else! Always treated like family and never feel like we were taken advantage of. Just purchased tires from Medlin and they beat the price of everyone else. Service was quick and courteous!
• May 2024 by Вадим Трубецкой
  Scam dealer don’t work with them
  He doesn’t pay to transport company
• May 2024 by Jamie Arthur
  Great to deal with. Always professional!
• May 2024 by cito vesh
  Will recommend Brian Harmon very helpful and showed all the best options while also working with us and not being to push forward great salesman from the phone call to the final handshake.
• May 2024 by Jeannie Dozier
  Welcome, neat, clean dealership with knowledgeable sales staff. There was no pressure, easiest purchase I've ever had buying an automobile.
• April 2024 by Gregory Lombana
  Robert Harris was a wonderful salesman, and Johnny Velazquez was a wonderful finance manager. They were not pushy, they were honest and upfront, there were no last minute additions or excessive pressure. This was the best car buying experience that anyone in my family has ever had. I drove 2.5 hrs and passed multiple Buick dealerships because I trusted Medlin far more than any of the others, and my trust was very well placed. Great job guys, please never change. Congrats on the car sale and new baby to Robert - such a professional young man. I wish I was that professional at the age of 20, this guy is an absolute star.