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August 2023 by Mitchell Dixon
I recently had the pleasure of shopping at The Mattress Firm store, and I must say, Lee, the salesperson, was exceptionally professional and knowledgeable about the mattress brands carried there.From the moment I stepped into the store, Lee greeted me warmly and attentively listened to my mattress preferences. They guided me through various brands, patiently explaining the differences in materials, firmness levels, and overall features. Lee's extensive product knowledge was evident as they effortlessly answered all my queries.Furthermore, Lee was well-versed in each brand's unique selling points and could easily address any concerns I had. Their expertise went beyond just reciting information, as they provided thoughtful recommendations tailored to my specific needs.In addition to being knowledgeable, Lee maintained a high level of professionalism throughout our interaction. They were never pushy or aggressive, always allowing me the time and space to make my decision. Lee's professionalism extended to their courteous and respectful demeanor, making the shopping experience truly pleasant.Overall, I was thoroughly impressed with Lee's professionalism and extensive knowledge of the mattress brands available at The Mattress Firm store. Their expertise and commitment to customer satisfaction made my mattress shopping experience highly enjoyable. I would highly recommend anyone visiting the store to seek out Lee's assistance.
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June 2023 by Eric
The salesman was very helpful and not high pressure at all. He answered all of our questions showed us various options and what was and was not on sale. Very pleased with our experience at the Wilson store. And happy with the prices we received for this Memorial Day sale
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June 2023 by Anne Worley
What a very pleasant and thoughtful salesman. Jameson was one of the nicest people Ive ever met. Really great guy and super patient!!!! Would recommend the company and salesman any day!!!
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June 2023 by Susan Beddingfield
Great service and great deal! It pays to buy your mattress from Mattress Firm on Memorial Day!
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April 2023 by Angela PereZ
Excellent customer service. Mr Lee was very kind, knowledgeable and made our whole process of buying very enjoyable. We are very satisfied overall with the customer service. They really care about their customers.
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March 2023 by Chloe Radford
The man who helped me purchase a mattress today was amazing!! He knew everything, all the ins and outs and was very helpful. Can’t wait for my new mattress!
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January 2023 by Cheryl Johnson
Lee was responsive and knowledgeable. Great experience and we found a good fit.
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December 2022 by Freida Taylor
My husband & I found Mattress firm to be a very good place to find a variety of styles & choices to shop from. The sales rep Jamison was very knowledgeable of the products & very helpful in our decision to purchase a mattress from them. He was not pushy or aggressive in just trying to get our business, but seemed to really want to help us find what we need.
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December 2022 by Kathyann Carmona
Lee was very informative and friendly. He took a lot of time and had a lot of patience helping my 90 year old mother select the right mattress. Most people talk to me and ignore her. He didn't do that. He spoke to her directly to her. Thank you Lee.
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December 2022 by Claudia Baker
My husband and I went in just to look around! The salesman, Jamieson, was so helpful that before we knew it we found the mattress that fit our needs and was so comfortable that we knew we had the perfect bed! Thank you so much Mattress Firm!
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September 2022 by Jessica Sexton
My husband and I went in looking a king size bed. Jamison took care of us and gave us a great deal on an iseries mattress, adjustable foundation and pillows. He worked really hard and made us feel that we were important. He definitely could have gotten irritated with all of our questions but he instead answered all of our questions without any complaint. He absolutely made the buying process a pleasure with his professionalism and knowledge. A+++. He honestly was so great my husband was thinking about pursuing him with a job offer for his own company. He's seriously that great.
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September 2022 by Daniel Sexton
Worked with Jameson. He was very helpful. He took the time to answer all of my wife's questions. Great deal on the whole setup. We really wish we could have came home with the new pillows but they had nothing in stock. Will recommend you all to friends
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September 2022 by Brenda Hammonds
My shopping experience at Firm Mattress was with the sales representative Jameson, he was very knowledgeable what is best to fit my needs. I highly recommend Firm Mattres-Wilson, NC.Excellent Price
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August 2022 by Christina Storts
Zach was very knowledgeable and helpful in the decision of my mattress and bed set friendly clean establishment I would buy another bed here
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July 2022 by Jim Bollengier
Sharen was the penultimate sales representative and showed us all of our options, based on our sleep patterns and desired firmness. Purchase was an easy process along with the detailed delivery actions. All went well as far as we are concerned.
