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January 2024 by Derek Mitchell
I took my Toyota Tundra in for oil change and tire rotation as well as a general look over. The mechanic that worked on my truck was Gage, I must say he is a top notch mechanic and employee. He took very good care of the truck and broke down everything that I needed to know about the truck which wasn't much. I really appreciate the hard work of Gage and the dealership as well. The other employees there both the service writer area and parts department were top notch. Highly recommended
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January 2024 by Tracy Baker
Do not buy from this dealership! I went to look at a used car on their lot. We talked numbers and I left to give it some thought. I got 20 minutes down the road and they called me back with a better deal. I told the General Director, Adam, to give me a few minutes to discuss it with my husband. I called him back within 15 minutes to let him know I would take the deal and I would head back to the dealership after dropping my son off. While on the way back to Wilson, the General Manager called me to tell me that someone else was there looking at the car and they had agreed on the numbers so they were going to sell it to them. I was furious. And honestly, I felt like I was being lied to the entire time I was there to begin with, but it’s the car I had my heart set on. So, they made a deal with me then sold it out from under me! I wouldn’t buy a bicycle from this group! A bunch of shady people!!! Poor customer service at its best!
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January 2024 by Cesar Barrios
I bought a used certified Toyota at this dealer.I had a great experience, especially with Kevin the salesman.If I could give him 10 stars I would.He had a lot of patience and more people like him are needed in businesses.He also had a lot of respect and helped us to buy from this dealer.
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November 2023 by R “Robin” Moore
I took my 2008 corolla to have a wheel bearing put on the right front wheel. The dealership never put the part on. Plus, they stole $414.00 from me. I took the car back the next day. They claim the bearing needed tightening. Also, Ryan said the real noise is coming from the axle. These people think I am stupid. They believe I will trust them again. All they did was put my car on the lift and run the engine. They used up 1/3 of my gas. I am out of $400, the purchase of a $80-part, gas and my time. It is sad there is a shortage of quality workers. The person who called me was Ryan. That is the same person who I believe cheated me. He took my money and did not have my car repaired as requested. I do not trust these people.
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November 2023 by Matthew Edwards
Brent Norris and Mike Daniels were an amazing team to work with. We had been in search of a new vehicle to meet our new family needs since my wife and I found out we were pregnant. After several bad experiences with other dealerships, these two guys worked amazing magic in order for us to stay in budget and get us what we were looking for. We are now the proud owners of a new Grand Highlander my wife and I, but especially our little boy since he now has his own air vents, could not be happier.
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October 2023 by A Day In The Life Of ABee
I recently purchased my vehicle from Hubert Vester Toyota and my experience was amazing. Mike was so helpful from the time I stopped by in July until the time I got my vehicle in September. The customer service was amazing and the process was very seamless and fast! I will absolutely come back when it’s time for my next vehicle!
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October 2023 by Michael Hinton
Lied to get us here. Lied when we got here. Dillan was supposed to meet us . Almost hit us exiting parking lot as we arrived. Emily promised more than true car but did not honor. Insulted. Will never shop or recommend Huber Vester Toyota to anyone. Never email or call us again!
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September 2023 by Jesus
I had a fantastic experience at Hubert Vester Toyota dealership and am thrilled with my purchase. Kevin Li was my rep and he was very professional, helpful, down to earth, and overall a great guy. Ask for him when you want to trade in or buy a vehicle. The rest of the employees at this location also seem to be very friendly and down to earth and willing to help as well. Overall, 10 out of 10.
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September 2023 by Kristi Nicholson
Liars!! On the phone, Hailey promised me that she could get me a car that I liked and that fit into my budget. After driving 40 minutes, I get there to find out that Hailey is in a call center and the manager has the audacity to tell me "yea, she's got a pretty good job working on the internet" but I don't have what she promised you over the phone. Then, he walked away!!
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August 2023 by Rhema Woods
Abraham Baez… this guy was amazing! He made car shopping a stress free and enjoyable experience! I had unfortunately gotten hit by an uninsured driver and that whole thing was a whirlwind to go through, but once I got to Hubert Vester in Wilson it made a world of difference and they took a lot of the weight off my shoulders!Abraham helped me find the perfect car! I couldn’t be happier.The whole crew provided a seamless experience, even weeks after I left… they answered my questions quickly and efficiently . When I came to sign papers they knew we were in a rush to get to an important event and they moved quickly and still made sure every bit of paper work was as it should be for me to sign.I highly recommend this dealership for anyone looking for used or new cars! It was like working with someone you’ve known for a long time! And ask for Abraham!
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August 2023 by caroline holden
I recently had the pleasure of working with Abraham when purchasing my new car, and I can confidently say that he is an outstanding car salesman. From start to finish, Abraham provided exceptional service that went above and beyond my expectations.Right from the beginning, Abraham took the time to get to know me and understand my preferences and needs when it came to choosing the right car. This personal touch made the car buying process much more enjoyable and less overwhelming.Not only did Abraham help me find the perfect car, but he also assisted me with a few repair requests that I had before finalizing the purchase. He went out of his way to ensure that all my concerns were addressed promptly and effectively. His dedication to customer satisfaction is truly commendable.If you're looking for a car salesman who goes the extra mile and genuinely cares about his customers, I wholeheartedly recommend Abraham. He is undoubtedly the best car salesman I have ever had the pleasure of working with, and I believe everyone should experience the exceptional service he provides.Thank you, Abraham, for making this car buying experience a memorable and positive one. You are a great guy and a true asset to your dealership!
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August 2023 by Crystal Klein
I did not buy a Toyota today but I did get stranded at a restaurant with service dept. guys thankfully eating at the same establishment in Wilson. Ryan jumped right in during his lunch break to help me, called Butch at the dealership to come and jump my car and sent me to get my new battery. Everyone was so nice and helpful!!!! Thanks Ryan and Butch for saving the day!!!!!! And thank you Hubert Vester Toyota!
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August 2023 by Rhema W.
Abraham Baez... this guy was amazing! He made car shopping a stress free and enjoyable experience! I had unfortunately gotten hit by an uninsured driver and that whole thing was a whirlwind to go through, but once I got to Hubert Vester in Wilson it made a world of difference. Abraham helped me find the perfect car! I couldn't be happier. The whole crew provided a seamless experience, even weeks after I left... they answered my questions quickly and efficiently . When I came to sign papers they knew we were in a rush to get to an important event and they moved quickly and still made sure every bit of paper work was as it should be for me to sign. I highly recommend this dealership for anyone looking for used or new cars! It was like working with someone you've known for a long time! And ask for Abraham!
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June 2023 by Robert McGraw
Had an appointment to look at a vehicle at 11:30. Drove over 2 hours and vehicle is not here. No phone call, nothing. Seems to be a reoccurring problem or is this the way they try to trick customers in a newer vehicle. Stay far, far away from this extremely unorganized 'dealership' !!
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June 2023 by Angelina M.
Sale experience was awesome! However once my car hit 30,000 miles they said I no longer had free oil changes!! Which when I purchased my car I was told I had free lifetime oil changes, which I informed the lady at customer service when I was checking out. Her response is you will have to pull up the paperwork signed to show proof. I was like show proof??? I bought the car here, shouldn't that be on my file?? I was like whatever. Oh yeah also at 30000 miles they said I needed new tires . What kind of tires were on my brand new car that I bought that only made it 30,000 miles!! I definitely do not recommend this dealership to anyone
