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March 2024 by Avis Haskins
Great customer service
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March 2024 by Nyesha Alston
I stood in line and was never greeted I had to say hello to the cashier before she even acknowledged me… She had ear buds in and had to take one of them help to be able to assist me.. Once I begin to speak to her she was nice. The overall customer service sucked!
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March 2024 by Trigga Man
excellent customer service helpful with all needs
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February 2024 by Donna Watts-Cooper
Tori the store manager I believe was exceptional, always has a welcoming smile and willing the help with what ever you are looking for to include calling other stores for product.
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February 2024 by Kaye S
Continuous, Positive Customer Service, Knowledgeable Staff and Positive Environment!
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January 2024 by Daniel West
Great experience at the Wilson location! Went in after Christmas with a gift card looking for some new kicks! The sales rep was super helpful, guiding me in the right direction as I was looking shoes for comfort not really style. I’m on my feet a lot at work. Found a pair I really liked but they didn’t have my size but they ordered the size I needed and they were on my door step 2 days later! Super happy with the level of customer service and I love the new comfy shoes. Will be back again!
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December 2023 by Lakeisha Wilson
Hibbett sports has the best quality colors of sneakers. An I love their men and women’s clothing.
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December 2023 by Cam Coleman
This store used to uptight and there was a white lady who I used to see in there that looked at me like I ain’t shii…but, my recent visit was great. My kind of people worked there and they were helpful in my shoe choice. Everyone but her has the best customer service and I thank all of y’all. ?
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December 2023 by Alyssa Lucas
Always has my size and always has the cleanest newest sneakers in stock
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October 2023 by Dustin Kintzele
Great to deal with. Just wish raffle pick up time for shoes was longer than 10-12. Footlocker does until 7pm.
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October 2023 by Tiarra Sadler
Amazing customer service from the sales associate and the manager on duty. Very helpful and friendly at the Wilson, NC location. I will be back to shop again! :)
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August 2023 by Ebony Hickman
I placed an order to pick up a pair of shoes for back to school. Order was canceled after payment made. This was Thursday 8/24, no refund made as of yet.
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August 2023 by Kem Whitehead
I went & bought my child a pair of sneakers to get home & they were 2 right feet. Take them back to find out not only were they 2 right feet but they were 2 different sizes. & the workers couldn't the correct shoe.
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August 2023 by Jeremy Ebron
Came in with online return which came directly from Nike. Sales rep didn't know return policies and refused my return. Stating she couldn't find my order number when I was on the phone with a hibbets rep that found it in no time. I think my visit was poorly handled and won't be returning there anymore.
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June 2023 by Shannon Howard
We stopped by Hibbett Sports on 5/17/2023 for my daughter’s birthday. They have a great selection of shoes/clothes to choose from. My daughter found a hoodie to match her shoes she was wearing, and the hoodie was only $20.00! The associates at checkout were polite and friendly also. Great experience!
