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February 2024 by Farmhouse S.
Always helpful and tries their best to do it in a timely manner. Competitive prices for what is in the area!
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December 2023 by Rick Sperry
We got a screw in our tire as we came to Wilson to visit our daughter on Sunday, called Firestone in Wilson and they said come on in. Service was was great and they where friendly! I highly recommend!
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December 2023 by Mark S
Nick MacConnell was absolutely golden today! Had a quick diagnosis of my issue and it was repaired immediately. Nick also took the time on a busy Saturday to quote me prices on issues I’m having on both of my vehicles. Really appreciate the customer service and quick turnaround. This is the place to go in Wilson!
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December 2023 by Cheryl Bursch
I have been to allot of Firestone's in my time and so far this has been a very hopeful experience. We moved from Virginia to NC a couple months ago and haven't used our Firestone account in a while. Nick was very helpful getting my credit account straight after it had been deactivated by insisting he make the call for me even though the shop was busy. We had a miscommunication about the services requested and what was actually done so he graciously offered a discount for when I bring it back in to get those things completed. Hopefully we will be able to budget to get the brakes done soon and we will bring my Ford C-Max back to this location.
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December 2023 by Robin Parker
This morning Nov.7th I had an absolute best experience I believe anyone could have. I was out of town and I had a flat tire. Dennis ,the store manager took care of me quickly, with kindness of the upmost professionalism. I would recommend this tire service to anyone. Reasonably priced and most of all trustworthy!Great place!
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December 2023 by Zayra Jazmin
Second time coming. Was unexpected, had nails in tire. Ashley was great at explaining options and helping gather information. William the service technician was through and attentive. Really appreciate it! Especially at 5pm on a Wednesday.
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December 2023 by coy Sexton
I have been doing business with Firestone complete auto care since 1977 and the current manager here now which is Dennis Jones. Jones is by far the best store manager I have seen at the Wilson North Carolina store. He' Courteous and knowledgeable about your Automobile needs.Thanks Dennis
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December 2023 by Mike Vinyard
I have visited here on several occasions for service on my cars. Everyone there is always friendly and helpful. Shout out to the manager Dennis he is always making sure I am very completely happy.
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October 2023 by Aquarius Queen
They fixed one of the issues on my car and gave me my money back because I kept hearing sounds under my car. To this day it drives ok but I still hear sounds. Cars can be a headache but I appreciate everything they did.
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October 2023 by Carol Collie
Excellent service. Friendly, professional, on time, they know their products, very clean waiting area. Will drive the 35 miles to do business with this establishment.
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October 2023 by beez2013
I went to Firestone today and I received the most excellent service and very gracious customer service and my car was repaired in marvelous timeServices: Electrical repair
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September 2023 by Veronica Howard
I had the absolute best experience with this particular business. Dennis, the manager, was not only patient and kind but went above and beyond to help me with a problem I was having with my car. He’s truly an excellent example of professionalism and this business is extremely fortunate to have such an individual representing them. You’re my Hero, Dennis! Keep up the great work! I consider this an honor to write this review ???
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September 2023 by Genesis Ward
Dennis was the absolute best and assisted me with everything I needed!! I will be back!!!
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September 2023 by Tim Gronendyke
Very good business. A bit expensive, but the team was professional and friendly.The lobby was clean and they experience was a good one (except for having to pay $490 for two tires).Still, a very busy place, with friendly staff. I like that part.
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September 2023 by Tee Cee
Traveling up 95 halfway through a 9 hour roadtrip with trailer in tow, stopped off in Wilson only to find TWO of my tires had bulges in the sidewall. Called around and none of the shops had any of my tire size in stock. This Firestone had one, figured I could get that and limp along on my spare. Once I get there, they say there’s a shop ~30 miles away that has a set. They drove and got the set and had us on our way in less than 3 hours, all that with a full lobby of clients they were helping out quite fast as well. Staff were awesome as well. Thanks again!
