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August 2023 by Jacobia Smith
It is impossible to reach an agent by phone. The automated message kept looping around until I finally hung up. This never happened when they were "Nationwide Insurance".
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February 2023 by Paul Moore
Great assessment and review of all insurance needs...personal service as well.
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February 2022 by James Turner
They know nothing about the insurance companies they carry and represent. I asked about some information about canceling insurance on a car I was going to sell. They didn't know and told me to call National General directly. I was told one thing on March 30th by NG, then when I canceled on May 10 was told and charged considerably more. Called them after receiving bill and was told I was penalized for canceling early on my policy. Will not be doing business with them or NG again.
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February 2019 by Shannon Kea
It is an absolute pleasure doing business with Shala Crabtree at Nationwide. She is very dedicated and passionate about what she does. If we ever have any questions she is always so helpful and informing. We have had nothing but great experiences doing business with Nationwide. I would highly recommend them for all of your insurance needs.
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February 2019 by Lisa Bryant
Shala goes above and beyond with her customer service. She takes the time to understand the needs of the customer, takes care of matters timely, and attends to every detail. She’s awesome!!
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February 2019 by Jena Bunn
Staff is hard working, friendly and knowledgable!
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February 2019 by Makayla Brantley
This is by far the best insurance agency in Wilson. Shala Crabtree has ALWAYS taken great care of me. I am so thankful.
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February 2019 by Connie Viverette
My husband has been dealing with nationwide for a while now and Shala is the best anytime i have any questions she is always there to help.
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February 2019 by Amy Brantley
Shala Crabtree, Jessica Davis and all of the staff take very good care of my family and our insurance needs. Give them a call! They are on your side.... ALWAYS!!!
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February 2019 by Kristin Viverette5
I've been with nationwide on airport for many years now and shala Crabtree and Jessica Davis are the best. You can always count on them both. I promise you won t be disappointed if you choose them.
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February 2019 by Randi Meador
I have been a Nationwide Customer since I was 18 I do believe. When Shala came to the agency I couldn't have been more happy. She is the absolute best. She handles EVERYTHING in a timely manner, has always made sure I had the best options for my situation and is always more than happy to help. Best agent ever!
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February 2019 by Chris Jobe
The best agency around. If you want a great agency to deal with on your auto insurance and others that they offer give SHALA CRABTREE a call and you wont be disapointed
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February 2019 by Kelly Viverette
I've been with Nationwide for years. Shala and Jessica are the greatest!! You won't regret their buisness.
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February 2019 by Angie Vick
Shala Crabtree is the best. We love doing business with her, she is always so helpful with all of our insurance needs (and it is alot of needs)??..I would definitely recommend her and Jessica to everyone. Thanks for all you do!!
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February 2019 by Katrina Joyner
Haley, Jessica and Shala are always a pleasure to deal with at the Airport location!
