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February 2024 by Dawn McCullen
As always ordered online and everything was ready to go when I got there. My hubby was a super happy boy when he got his new beats pro wireless. Thank you too the very kind, helpful and super easy to talk to staff!
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February 2024 by eugene barbour
Very very poor customer service everytime I have been I have 4 children who have game systems they wanted a gane they could play online together and the girl would not sell me 4 copies and said I could only buy 1 a day. Had to call home office to get the games. On a separate day waited 45 minutes for them to see if. Item was in the back it said they had 42 in stock. No one ever came back the manager called and he never came back. No intentions of ever stepping foot in there again
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February 2024 by Mike
Odd experience. Seems like a lot of products are locked away. Had a rep ask me if I needed help, then when I asked to see an item they seemed bothered so I took my business elsewhere.
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February 2024 by Autumn McLaughlin
This Best Buy is The Best!!!
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February 2024 by Freda Rivera
They don't have a lot of the stuff,I was used to see I'm the store
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February 2024 by Sheila Barber
It was quite a ride but then again so is everywhere when you are 'Downsouth'But I got my phone, damn near 1/2 off. Couldn't afford it when it first came out
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February 2024 by Darnell Thoms
Poor Customer ServiceThe guys that came to mount my 98 inch tv were awesome! However a mount was ordered that was too small. So the guys worked with me to find the right one. It was not instock, they explained if I go to the store, I could possibly get this handled. I went to the store, was greeted by a bald head guy in a hood mid conversation that pointed me to the line. I get to the line the lady there she was outstanding, but she called the guy Jody over to help. He immediately assumed that this was not a bestbuy mount. I assured him athat it was. I explained to him that i needed the mount that was suggested he said there was a price difference, i asked is that something that can be comped due to the inconvenience. He said he couldn't because i ordered on bestbuy. Com i told him i called the Wilson store to order he said it transferred to the dot com i said how would a customer know this? While he was pecking on the computer I asked can they overnight the part because my 98 inch is currently on the floor he says yes, i them asked if they can comp that fee he said no, he then told me he will try if that will make me happy!! I said hold on i don't want you to do something to make me happy i want you to provide me with excellent customer, i then asked if there was a customer servicev policy or what have they done in previous situations while i am talking he says i removed the fee there is a 53 dollar difference.. I shook my head paid it i explained its not about money its about your customer this guy was so detached the new employee explained it to him I then asked him can it be mounted sooner then 2/6 because we have discovered that we can overnight it he went over came back and said he would give me a call. Once they figure out how to pay the guys to come back out...
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January 2024 by Timothy Miller
Every time you call the store, your call is answered in the Philippines.
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January 2024 by Jody Melvin
The guy at geek aquad is a preety cool guy helped me catch buck up on my pc build knowledge on hardware knows his stuff. Good experience.
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January 2024 by Crimson Viper
Used to love this store more when they offered a better selection of physical media. Of course, physical media is nowhere near as profitable as it used to be, so understandable. Their prices are sometimes decent, other times overinflated. Easy to find what's in stock using their website.
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January 2024 by Kyron Jones
Roommate
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January 2024 by Mario Hinnant
Business as usual when it comes to best buy
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January 2024 by Tammy Woody
They is okay and good,but the young workers need to stop trying to get people to buy things they do not want to buy.
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January 2024 by Nolan Gould V
Greater
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December 2023 by Mom Silva
Staff were very helpful and worked to solve my concerns. I appreciate the honesty, effort and advice they gave regarding my purchases. I will be back!
