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November 2023 by Termilla L.
Friendly informative staff and tons of goodies for your fur baby!! Highly recommend:)
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November 2023 by Sharbear
This has been the best place for my Cavapoo. She loves her groomer, Andy. Her stay here is usually about 90 minutes. They do a great job every time. The entire staff is helpful and friendly. The store is very clean.
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October 2023 by Beverly Johnson
Grabbed a couple treats for our dog. Nice selection.
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September 2023 by T T.
I give the owner and his wonderful customer service 5-stars. He's so kind and easy to chat with while you're shopping the store. We love their retail and dog treats. GROOMING THOUGH, we had a really awful grooming experience and my dog came out looking like I've never seen him before, shaved down to his bare skin when our breed shouldn't even be shaved to begin with. (We asked for a trim of the hair only). I don't think this groomer knows what they're doing. My dog literally came out traumatized.
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July 2023 by Jenn P.
Do not take your dog here. I really wish I would have trusted the reviews of others below. I was running late, someone called to confirm I was still coming, I apologized and said I am less than 5 minutes away, she said no problem see you when you get here. Our pup was matted as she had spent 3 weeks at the boarder while we were on vacation, however she was given a bath, nail trim, ears and anal glands cleaned two days ago when we picked her up. I explained that to him, all he could say was that she is matted which again I understood and since it is the middle of summer resolved myself to the fact that it would be best if she was trimmed very short. Came to pick her up, he did nothing but shave completely to her skin, eyes not cleaned, her chin not trimmed--which is the only thing I specified wanting to have done. This groomer didn't groom any part of our pup. He was a barber that gave a buzz cut. I will NEVER take her back there. Not to mention they are extremely overpriced at $75 for a 5 pound dog and charged me a $15 late fee. Not once did they tell me that we would be charged because of running late. When I questioned the charge and he told me the owner chimed in to say that I was told. He blatantly lied because the girl that called never mentioned that to me nor did the groomer when I dropped her off. Completely unprofessional, terrible skills in grooming. Do not waste your time, money or put your pet in their environment. One star for this business is too kind.
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June 2023 by Michelle W.
Grooming of my long haired dog was done with a shaver which I never asked for. He was to be trimmed and shaped up with scissors. They took all of his fringe from his front legs. The shave job looks so choppy and uneven as if someone who has no idea how to groom did the work. I will never go back.
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May 2023 by L V
The first time that I shopped here, the owner was super friendly and very helpful and knowledgeable regarding the dog treats and products. This last time that I went, it was a lady who seemed very annoyed by answering any questions, spoke very matter of factly, and overall had a poor attitude.I had used the gift bags to gift little treats in 3 separate bags resulting in her pulling each one out individually because ‘they are all different prices’. But yet she watched me bag them up and didn’t clarify until I was at the register. Then watched me bag them back up after she rang the treats up. They were see-through baggies that obviously wouldn’t have been difficult for her to see which treats were what. Seemed very intentional in being difficult rather than friendly. Please reevaluate this employee. She will drive customers away with her negative energy.The exact opposite experience that I had the first time that I shopped. Friendly staff should be priority number 1 when it comes to local businesses. This lady should get a job where she interacts with no one.
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April 2023 by A. Holmes
It's not always easy finding a good cat groomer, but they were able to set up an appointment for me right away. I was impressed by the fast, quality service Alyssa provided and my cat was very calm and looked great when I picked her up. Looking forward to returning soon.
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April 2023 by George Porter
Incredible store and salon, my doggies can't wait to go back.
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March 2023 by Ashleigh Bair
I would give zero stars if I could. I have a two year old golden retriever/ Samoyed mix dog. He was scheduled for a hair cut and when I spoke with the groomer before the appointment I verbalized multiple times I like him long and fluffy and to not take more than one inch of his fur, however he does need a good sanitary cut. When I picked him up from his appointment the groomer had SHAVED HIS ENTIRE GOLDEN RETRIEVER/ SAMOYED COAT! HE WAS SHAVED AS IF HE WAS A GOLDENDOODLE! There was no reason to shave his fur as he did not have matted hair upon drop off. I called the groomer (i believe her name was McKenna) after the appointment and verbalized I was very upset as I requested long and fluffy and please don’t take more than one inch off of his fur. She was extremely rude over the phone and BLAMED ME FOR THE HAIRCUT! I said he is a golden retriever I would never ask for him to be shaved as his coat is meant to be long. I’m very upset especially when it cost $180. If i would have known she planned on shaving my dog I would of left immediately and cancelled the appointment! I would leave zero stars if I could. IF YOU HAVE A GOLDEN RETRIEVER BE AWARE!!
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December 2022 by Gabrielle A.
The gentleman at the front desk (I believe his name was Ernest) was very knowledgeable about the dog food and products in the store. Gave great recommendations, especially for a first time dog owner like me! The grooming salon is also really wonderful with my dog when I bring him in. Thanks WoofGang team!
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December 2022 by Michelle K
Been here a few time to have my cat's nails trimmed. The staff is very friendly and helpful. They do a fabulous job on my cat's nails every time.
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October 2022 by Luciana Batista
I have no words to describe how much I’m impressed with this place! After 2 bad experiences that traumatized my puppy my dog walker took Rio to this place and it’s the 1st time I see Rio happy coming from the groomer! Extremely clean smell amazing and beautiful haircut!’ Don’t think twice this is the BEST place in town!!! Totally worth the wait!!!
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February 2022 by Savvy Traveler
Great place! At a time when most places don’t answer the phone or offer personalized service I am thankful to find Woof Gang for pet supplies and grooming. Consistent great service, follow through and quality.
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January 2022 by Adam
I love going here. No matter who is working, they are always very friendly and helpful. They always have what I am looking for and my dog loves going here. Treats and toys are abundant. Very clean inside and outside. I will be returning and recommending!
