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September 2023 by V E
pesimo servicio ya no tienen suficiente gente
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September 2023 by TNT
Brain dead.
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August 2023 by Jennifer S.
Some employees at this location do not treat customers well, I also went to deposit money at this location and the money deposited was incorrect and I counted the money before handing it to Leah and she did not repeat the total to me like they usually do be careful going to this location because they will deposit the wrong amount
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February 2023 by D Crawford
Terrible service! Was not willing to assist me with my Wells Fargo credit card fraud issue at all! After this is cleared up I will end my service with Wells fargo.
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October 2022 by Nicholas Graham
no one picks up the phone, and drive through was unattended.
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August 2022 by Danna Marshall
The lady i asked about doing notary was rude. The teller was nice.
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December 2021 by Ivan Flores
Terrible service, how to you work there and not know your own procedures?? I literally have to tell them how to to their job when I want to withdraw money or any other transactions. SMH lady there has 0 iq
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November 2021 by Anny Ruíz
I been a customer since 2013And now I get overdraft fees for use my money in savings when I use my checking account card ☹️Just one bankerFull line to the door for clerksAnd when I got to speak with the banker no good customer service I ask if I had to make an appointment to talk to her, she was with other customerShe said yes and asked what I need help with I told her my situation and just like that answer me call ☎️ them we done do any refunds on fees and send me to the clerk ☹️What they are then?
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May 2021 by The Sluders
Mr. brandt is great & helped me out!
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April 2021 by Aimee N.
This is my least favorite Wells Fargo. I only go here out of convenience. I have been treated poorly by staff and the place is not in the best condition. The view of UNCW is absolutely beautiful from the parking lot.
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January 2021 by AAAKA
I think we deserve a good service a least send a message or notifications to your customers that you closeIt said open but it's close
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October 2020 by Ray B.
Great customer service and fast assistance. This is why I still use Wells Fargo, and I prefer Wells Fargo than other banks.
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September 2020 by Alex Segarra
I keep calling and calling and they won't pick up the phone. Awful service!
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April 2020 by Miller Barbara
Why in the world is the branch at the intersection of shipyard and 17 closed with no notice? People cannot access their s.d boxes! Wills, bonds, other items that someone may need during these hard times. Really? Wow! We will be moving all of my family's personal and business acvounts and s.d. box to another bank, prob a credit union, as soon as they reopen. Poor customer service, would of been a good idea for them to send an email to the customers of that particular bank. Unbelievable!
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January 2020 by Ray Baek
Great customer service and fast assistance. This is why I still use Wells Fargo, and I prefer Wells Fargo than other banks.
