-
January 2024 by Orchid Ra
Friendly tellers, clean environment, but there wasn't someone to help an elderly woman with a cane get out the door. You would think when you give your money to a bank, they could be kind enough to help you get out the door if you're handicapped. But no, lots of religious stuff decorating the halls but no jolly good spirit shining through.The incident occurred on the first day of Hanukkah, you can look at your cameras for that day to see exactly what I'm talking about. I'm not giving you my name and my phone number so you can tell me I'm no longer allowed at your bank. I made a five-digit deposit and it's really annoying that you want my name and phone number because of a comment about how poorly you treat your customers. Here's a thought, if you have some man standing around doing nothing tell him he should go to the door when a woman with a cane is trying to get out, and act like a customer service rep. Oh in my name is listed on this profile
-
December 2023 by Nemat Tenai
Hi how are doing today this Wells Fargo ?
-
December 2023 by Tracy Vines
Came here today to cash my two checks. Was told I could not cash them that they were to much. What it's a bank?! One check was $500 the other one was $525. I could deposit and have access tomorrow. This is ridiculous! She said well you can get $400 out today.
-
December 2023 by Michelle Carbonneau
Need more employees at the drive thru. I dread coming to this branch because they only put one employee at the window for all four lanes every time I come. I’ve never gotten through the lane in less than ten minutes.
-
September 2023 by V E
terrible service no enough people to help
-
July 2023 by Rebecca McCollough
Every Single Time I come to this particular bank there is only ONE person working the drive thru and being a business I have to go to the window for transactions if I need change.Today there is a line inside so I chose the drive up. I have been waiting 28 minutes and there are another 8 vehicles next to me and we are ALL wondering what is going on! I swear I am changing banks to another one that can handle their clients.Covid is Over- hire more employees! Everyone’s time is valuable and waiting 30 minutes to make a deposit is ridiculous!
-
May 2023 by Mack
Waited an hour at this location to get a document notarized with no one in line other than myself
-
February 2023 by Sheila Pauly
Best Bank I've ever had. If you have a question about your account they do there best to answer it for you.
-
February 2023 by Steve Tilton
Member of WF for 30 years and this bank refused to provide a box of coins without a commercial account.
-
November 2022 by Elizabeth Cheesman
Closed my account because someone screwed me out of money.
-
May 2022 by Tom Owen
Chad is very unprofessional and needs to be careful with his comments
-
March 2022 by Amanda D.
Banking or any legal process is never easy when a loved one is deployed. However, my experience with this branch was especially disappointing. I went into the branch after work to deposit a check with POA and was turned away because that requires an "appointment" since my spouse isn't on the account. I do not recommend this branch and am reconsidering where I bank. Thank you Wellsfargo for making a happy moment unnecessarily hard in already trying time.
-
February 2022 by Dan Spinello
Understaffed and unwilling to help at all, even when I tried to open a new account with them. Don’t use this bank if you expect any level of customer service at all
-
September 2021 by E R
Never really had a good experience at this particular location. Was on this side of town to do what I achieved at other locations for the gentleman in drive through to tell me he would not send two rolls of pennies through the shoot. Other locations have zero issues with this. Seems like he just didn’t want to do his job. Member since 2014 of Wells Fargo and this location always seems to have some sort of excuse. PS. Do not speak to your customers as if they are your homies. Very unprofessional. The Mayfaire location and the college rd location are amazing!!
-
September 2021 by Carey Walters
I am a new customer with Wells Fargo. I have made 3 deposits and for some reason the have held my funds for TEN days. One of the checks were Certified funds and they STILL held it for TEN days. When I went in to open the account they told me there was no one there to open the account. So I had to Make an appointment and come back the following day. I would NOT recommend Wells Fargo to ANYONE!!!!!
