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February 2024 by Lisa Clark
Prefer to the giant Verizon store any day
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February 2024 by Tom Strickland
Key was excellent...her dedication to providing a professional and outstanding service to her customers is what Verizon should be striving for in Their customer service , which is so far below piss poor is truly sad ...
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February 2024 by Dede Wiggs
The woman happiness was very knowledgeable friendly and extremely helpful
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February 2024 by Lynn McAleer
Kiki at Monkey Junction Victra was amazing!!
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February 2024 by Amanda Dillard
By far the BEST customer service I’ve ever received from a Verizon store! Valerie was AMAZING! The store manager, Dave was AWESOME too! I highly recommend this location!!
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February 2024 by Karyn Oetting
I had a great experience upgrading to a new phone. I had been dreading this task but the women working this Saturday made me feel comfortable and welcomed. Key B waited on me and made the entire process easy, pain-free and surprisingly enjoyable. She was fantastic. Took her time to carefully answer all my questions.
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February 2024 by Dan Smith
This Verizon store doesn’t have enough people working to be helpful. There seem to be lots of people with phone issues waiting to ask questions make payments or get things fixed. I went in and the lady when she did help me was very good but she seemed very busy. I did buy a phone screen protector from her and she said I could take back to any other store if it cracked and get it replaced that is not true. Do not buy the screen protectors there. They cannot be replaced anywhere but this same store, so unless you live in this area, it’s not worth buying anything from it as far as a screen protector
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January 2024 by Courtney C.
I had a problem with transferring my information from my old phone to my new phone. I had gone to the location on new centre (where I got my phone- wasn't aware of this location originally) to see if they could help. They were super unhelpful & told me I needed to go to geek squad. After getting no help from either place I saw this location & stopped in. David immediately went to work on trying to help me fix the issue & spent a GOOD amount of time trying to figure it out. We weren't able to that day so I came back today (Monday) to try again and David again was super helpful with trying to figure it out, he had to go on a conference call, so Valerie came over (and saved the day) and was also ridiculously helpful & patient and we eventually got most of my info transferred over. Both David & Valerie were awesome. BUT I also wanna give recognition to KiKi(?) who was working both days & KILLING it. She was kind, friendly, and extremely knowledgeable to everyone she encountered. I definitely recommend this location!
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January 2024 by Pat T
I was greeted immediately by a friendly representative and waited a very short time for her to finish up with previous customer. Mallory was kind courteous & exceptional at her job and made me feel valued. I’m grateful for her knowledge and patience. What an asset to Verizon & us clients, thank you again for your assistance and genuine caring Mallory.
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January 2024 by Erin Downey
Just because it was open for directions. Wow that lady was rude behind the desk.
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December 2023 by Wanz Riley
Friendly service just felt welcomed
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December 2023 by Daryll White
Worked with Kiki to upgrade my phone. She was great to deal with and I enjoyed working with her.
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December 2023 by Amber Troja
Kiki was amazing and so helpful
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December 2023 by Marla Jenkins
Mallory is great! Very knowledgeable and very friendly and helpful.
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November 2023 by john ingold
This store was packed. Each wasgreeted. Mallory was so kind taking us thru each step reviewing or old plan. She’s awesome
