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April 2024 by Alberto Dutcher
I was thinking about upgrading
But u s cellular service sucks if I'm in a building I can't receive or make calls in any calls I'm if im out side a make a calls I I'm a business I pay 107 monthly so yes I expect 100 % good service I think I'm gonna give t mobile a try
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March 2023 by Joe Hawksworth
Excellent customer service from anyone I’ve ever dealt with there - particularly Tom, Eddie, or Jessica!Always very attentive, understanding, and knowledgable about whatever issues may be occurring.
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March 2023 by Marisol Caban
My agent Thom always very graceful and always looking for to seeing me and making sure that all my needs as a customer are well taking care of hope he stays there for ever thank you Thom Smith
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March 2023 by Marisol C.
My agent Thom always very graceful and always looking for to seeing me and making sure that all my needs as a customer are well taking care of hope he stays there for ever thank you ThomSmith
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March 2023 by Patrice Woods
Got there at 4 didnt leave til they closes due to having phone issue. The rep was rushing to get me out because she was ready to goThen i had to turn around and go back to the store the next day because my phone wasnt working rigjht.Just unprofessional
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February 2023 by Tony Robertson
I highly recommend not using this particular store,Been with US cell, for 5 years had a issue with my phone instead of trying to work it out the Mgr. Said no thanks go somewhere else and do business so I took her advice, then I asked her for her card and after getting home and looking she gave me someone else's card. Because she knew I was gonna call about her.
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July 2022 by Matt Parks
The adds lie when they say you can trade in any phone and get any phone you want for free...we were basically told can only get 700 trade ins and that wouldnt cover the cost of any decent cell phone...US Cellular is no different then any of the big 3 they use to care about customers now they are deceptive as all get out....i will be taking my 5 lines to a different carrier
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July 2022 by Brandon M Allen
I am unable to publicly voice everything. I experienced inequality, and retaliation by my boss, since starting in July of 2020. I am a former employee of the Columbia, Mo corporate store.
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December 2021 by Ben Horne
Every person that worked there was so rude when we were trying to switch from a different carrier. Didn’t honor the deal they had online.
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August 2021 by Micky Easterling
Nice folks. Took their time helping us. Much appreciated!
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July 2021 by Annessa Neilsen
Excellent customer service
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January 2021 by Kay Hamilton
Excellent, professional and genuinely friendly. Covered every detail.
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November 2020 by Abby Kamensky
The worst experience i've ever had with a phone company. Stay away from this location. I had a samsung phone that was fa;ulty from day 1 and the store refused to swap it out because i was a few days past the return period i would think they would make an exception. kinda messed up plus the sales person was terrible if you go to this location Do not ask for Daniel He will screw you over!!!!!
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September 2020 by vospiya ahmed
Sales person Tomas ia the BEST.
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August 2020 by Daniel Lane
Great store and location! Everybody there has a wonderful personality and willingness to help! Come get great service and great help !
