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April 2024 by Michelle Pledger
Amos S. went above and beyond customer service today. He is super kind and helpful with problem solving my issue with linking my phone to my navigation system on my dash board. He is very professional and I love his attentiveness. Please see him.to get the hob done! Thank you Amos.
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November 2023 by charles jacobs
They are helpful
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June 2023 by Chris Canny
I had an awesome experience at this store with Maleek! He was kind, knowledgable, and professional
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June 2023 by Sawyer Smoak
Maleek is the man to see. He had me in and out within 30 minutes to upgrade my iPhone on my lunch break.
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September 2022 by cisco bustillos
Ryan is the best in customer service. Works with you and trys to find the best way to help you with your needs
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June 2022 by Betsy Bloom
Mike was super patient and helpful. He explained the features and functions of my new phone and kept me under budget. I would give him 6 stars if I could!
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December 2021 by LT. Wendy McBride
Stopped in for some maintance on my cell today. Mark Dorsey in the University Commons store in Wilmington NC was so wonderful to me. First, he is so knowledgeable we didn't even need to send cell in for repairs....he repaired it right at his desk!! Such a relief. He then showed me some quicker ways to work in my business accounts/with my emails. Lots of little tips no one had explained before! I left so hapoy and RELIEVED.The entire store was filled with wonderful and kind employees. They are not just kind to the customers, but to each other. It was wonderful to see and experience! I'd recommend this store to anyone I cared about needing a cell phone!Mark is such an star in that store! ?? So professsional and friendly and kind! He made sure I received the promotions offered and checked for the best service plan for my needs. He even walked me to the door. Actually, they always do when I visit the 343 S College store. The service was unparalleled. I'm so pleased! And I just love this Samsung! It was worth every single cent. Like carrying a mini computer around. Writing notes on the screen has SAVED me somedays. Kids also love it! It's worth every penny spent and then some!Blessings to you all and thanks you again!Lt Wendy Ward- McBride
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November 2021 by Wendy McBride Marine Corps Combat Medic
Stopped in for some maintance on my cell today. Mark Dorsey in the University Commons store in Wilmington NC was so wonderful to me. First, he is so knowledgeable we didn't even need to send cell in for repairs....he repaired it right at his desk!! Such a relief. He then showed me some quicker ways to work in my business accounts/with my emails. Lots of little tips no one had explained before! I left so hapoy and RELIEVED.The entire store was filled with wonderful and kind employees. They are not just kind to the customers, but to each other. It was wonderful to see and experience! I'd recommend this store to anyone I cared about needing a cell phone!Mark is such an star in that store! ?? So professsional and friendly and kind! He made sure I received the promotions offered and checked for the best service plan for my needs. He even walked me to the door. Actually, they always do when I visit the 343 S College store. The service was unparalleled. I'm so pleased! And I just love this Samsung! It was worth every single cent. Like carrying a mini computer around. Writing notes on the screen has SAVED me somedays. Kids also love it! It's worth every penny spent and then some!Blessings to you all and thanks you again!Lt Wendy Ward- McBride
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November 2021 by Victor W Steiner
They had problems keeping acct straight.
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August 2021 by Chrissi Marlowe
Great customer service! From Mike (I think) and the red head man!!!
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July 2021 by aj pollard
Absolutely outstanding service since first stepping foot inside this store. Ryan is always on top of things. Very knowledgeable and very friendly. Remembered things about my wife and I that you wouldn't expect him to. Ryan is my Guy!!
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July 2021 by Eminet Wilkins
I really appreciated Jackie for being knowledgeable on her job. She is kind and very helpful and great customer service skills and Ryan is great as well.Thank you two for helping me yesterday.
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May 2021 by Kimberly Hinson
Jackie A is Amazing
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February 2021 by Linda Southerland
Wonderful customer service was given!
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February 2021 by JOHN WAYNE
Great!
