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June 2024 by inthesurf 07
Bad customer service the person smelled bad and was rude and sloppy had grease on shirt and hands. Gross
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April 2024 by Beccy Rowell
Very pleasant, convenient and reliable notary. Great to have this service always available.
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January 2024 by Sharon Williams
The store was well organized both with products and especially how the employees were doing their job. The employee who waited on me, didn't have to ask a lot of questions. They knew the process for my return and executed it quickly.
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December 2023 by Shayna Scarrow
The customer service from Seth Shah was wonderful!
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December 2023 by Menta Finger
Customer service is important to me and when I go into the ups store I find that the employees I’ve encountered have been very helpful.
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November 2023 by vfsewell
Convenient, fast and efficient and in a great location, friendly staff
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October 2023 by Jo McKenna
This is my favorite UPS in town! Customer service has always been phenomenal. Employees are always helpful and cheerful whenever I come in with my questions and concerns, and I appreciate them being open extra long during the holiday seasons to help get all my presents delivered safely and on time! Thank you UPS!
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August 2023 by James Rojas
I know business ita hard, but this store overcharges for everything
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August 2023 by Tara White
Owner is so nice. Best location in the area to use.
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February 2023 by Darien Tay
Is there an option for ZERO stars? I came in to ship 2 hand tools overseas and this outlet declined to ship citing potential Custom issues that they weren't willing to handle/manage. The UPS store on Oleander shipped the items, which have been received overseas without any issues!
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February 2023 by Jan T.
I have used this store multiple times and have always been happy with the prompt and friendly service. I would highly recommend this shop for your shipping needs....Steve T.
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December 2022 by Paula Webb
This UPS Store delivers friendly and quick service!! Each employee at the store is so friendly and knowledgeable!! Best UPS store in Wilmington!!
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October 2022 by Sara L.
Driving through to my next beach adventure, I decided to throw in a couple errands in the afternoon. Even with a line to the door, the staff here were pleasant to work with when I stopped in to get an estimate on a friend's gift mailing. And everything else about this UPS Store location worked too: Each staff member here took their time in answering customer questions. All mailing options were given, not just one off responses to get people out the door. Packaging supplies seemed well stocked. Packaging assembly stations were spread out throughout the store so the place didn't feel cramped. Although a busy location, not a bad one at all.
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September 2022 by J W
I have visited this store in the past and had no issues. Yesterday I went to return an Amazon package (the only return option for this particular item) and asked the agent if he could print the label from an email. He said yes, he could, but it would cost $3.00. I was astounded. I told him I could have gone and had it printed at Staples for 25¢. He told me to go to Staples. I left the store, contacted Amazon, and was promptly offered next-day UPS pickup from my home and they would provide the label. Wonderful service from Amazon, but just doesn't seem the best use of resources.I will not visit this UPS location in future.
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August 2022 by DiMone Plumbing
Seth is amazing to work with! He cares for his customers, he is extremely polite and very helpful! I literally live 2 minutes from a ups store and I travel 15 minutes to go to his store. Being a business owner myself, Thats how you should treat your customers! HIGHLY RECOMMEND!!!Thank you Jodi Di Mone
