The UNCW Bookstore is known for its excellent staff and management, who are helpful and attentive to customers' needs. Many visitors appreciate the assistance they receive, especially when navigating academic requirements like VA benefits or selecting textbooks. While the store offers a good selection of UNCW gear and essential supplies, some customers feel it leans more towards being a gift shop than a traditional bookstore, particularly for book selection. Prices for books are comparable to other retailers, and the store includes a coffee shop serving Starbucks. However, some merchandise, like stuffed animals, is considered overpriced. Overall, customers leave satisfied with their experiences, thanks to the friendly and efficient service provided by the staff.
Always a pleasure going here. Great customer service.
April 2024
Excellent staff and management there. I had to navigate through VA benefits and they had no problem with addressing the issue to ensure I was able to get my books and supplies in a timely manner.
March 2024
If you're looking for uncw gear, it's great. If you're looking for books, it's terrible. It's more of a gift shop than a university bookstore.
