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March 2024 by Kelly G.
Scott was awesome! I needed to sit upright while biking due to the pain in my neck. He knew exactly what was needed. Not only did he advise me with new handlebars, he was able to install them on the spot! I've always received excellent customer service and wouldn't go anywhere else. Thank you Two Wheeler Dealer Kelly
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February 2024 by Mike M.
Extraordinary service. Treated like I was family. In and out in 20 minutes with a new tire and the mechanic checked the bike out for me. And prices really fair. Will be back for my next bike
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February 2024 by Rebekah Carmichael
Super appreciate Alex’s help today! This was a great one stop shop for all bike needs. The staff were very friendly and the atmosphere was inviting without the pressure to buy something. I highly recommend this locally owned shop!I was initially looking for an electric bike to cut down my car usage downtown. While this store did have a very wide selection of makes, models, and colors, they did not have a bike that comfortably fit my height and strength (I’m under 5 feet) - however, for most people, I don’t think this would be a problem. Alex offered to cut a piece of the seat riser off for me in shop but unfortunately, it wouldn’t be enough so I declined. He also looked up different sizes from their suppliers but their sizing didn’t go small enough for me. I took this as a sign that today was not my day to get an e-bike. I went to check out their cross terrain bikes as I enjoy the local trails. They had a variety of youth sizes which is what I eventually went for. I now can hit the streets and the trails - I’ll just be petaling a little more ? The price was agreeable - there was a sale where I got $100 off plus free tire repair and an included warranty on other parts of the bike for the first year. I walked out with a new bike, well fitting helmet, and a lock. Should I need anything else for my bike I’ll be coming back. I’m a very happy customer!
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January 2024 by Chris D.
Got a Trek Domane al2 gen4 road bike here last fall. Just a few rides in Oct-Dec, but have been riding more lately. Took it in today for it's first adjustment. Derrick was the service tech who helped me. Great customer service. He said he could've done it while I waited, but said if I had time, he'd like to do a thorough review and adjustment. And that he did! Can't go wrong there. I love the bike and look forward to going there for all my bike needs. Thanks Two Wheeler Dealer & Derrick!
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January 2024 by Bob & Deb Armstrong
We purchased a used bike for our daughter for a Christmas gift. We were extremely happy with the time and care Scott put into helping her choose the perfect fit for comfort and a price we could afford. We would recommend this bike shop to everyone! Thank you for making her Christmas extra special this year!
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January 2024 by karen brown
Best bike shop ever. Very knowledgable and friendly.
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December 2023 by Skip Tyson
The team have been so helpful and awesome for years. Our family has bought new and used bikes from them for years because of this. Today I walked in with my bike, having lost the seat, seat post, and clamp. (Long story) The guys took the bike back, after about 10 mins, a couple used and new parts, and a quick tune up at no charge, I was on my way!Thanks guys! As usual! Great “wow” factor service!
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November 2023 by Charles J. Clark
Two Wheeler Dealer has a secret sauce to bike repairs that I have not seen in other such shops.They have what I refer to as “peer review” after the requested service/repair to the customer’s bike is completed.The professional service technician making the repairs has the work inspected by a different TWD technician before handing the bike back to the customer. Just in case something was overlooked ….or not.It makes it worth my 45-minute drive to get to Wilmington.
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November 2023 by Ron Dalton
Thanks to Scott for a great customer service experience. He helped me find the Sutly part I was looking for AND sold me a tool to help keep my ride going today. These guys get it! I’m from out of town but I look forward to checking out TWD whenever I get to Wilmington. Awesome bike shop
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November 2023 by Alan “Shorty” Swanson
Extremely friendly and helpful staff! Scott helped me find exactly what I needed and had plenty of expert advice for my new bike. This place is the real deal.
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November 2023 by janecyount1
very knowledgeable, friendly, customer-focused, trusted employees/business that can accommodate all your two-wheeling needs from parts to repairs to bicycle recommendations based on your needs/wants. They also sell lots of cool swag!
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October 2023 by Spencer H.
In town for the Ironman this weekend & my wife's new bike had a jacked up tire stem. Dillon immediately greeted us, put the bike on the stand. Removed the stem. Gave an exceptional demonstration of how she was doing it wrong & handed me another insert to take with us. He even gave some solid tips on catching some trout this weekend! Everyone wants to shout from the rooftops when someone makes a mistake... today I want to shout from the top about Dillon! Outstanding service, knowledge, performance & personal care from him today. He's your go to in Wilmington. Thank you Dillon, You rock!
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September 2023 by C S.
Stopped by with my new car and old bike rack, purchased years earlier at TWD. I didn't have the directions so Austin took 10 minutes to show me how to install on the back of my car and how to secure a bike. Although This shop is always buzzing with activity, you are always greeted warmly by employees who are attentive, friendly and happy to help. TWD is the only bike shop in town that I use.
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September 2023 by Phil Corbett
Salesman was very helpful. I found that everything he explained to me was absolutely correct. I purchased my lunar gray Electra townie E-bike two months ago.I am retired and having a blast riding almost everyday 13 miles. ?
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September 2023 by S L.
I'm new to the area (less than a year) and an avid recreational cyclist (I ride a Felt). I had heard of Two Wheeler Dealer from 3 different cyclists friends. I stopped there today with my brother in law who had a tire problem with his rec road bike. After several very friendly staff said hello and asked if we needed anything, we had one of the guys put my brother's bike on the rack, checked it out, filled the tires with air, and indicated that the tires at some point should be replaced but let's wait and see and sent us on our way (no charge!). Soon after we left we noticed the one tire was again flat so we retuned less than an hour later. Another very friendly staff member (we told him the story) replaced both tires and one tube. Checked everything out while we waited maybe 20 minutes. Stellar service, fair price, great customer service, and an A+ establishment. I will definitely be back and will service my Felt at Two Wheeler... Thank you for being worthy of 5+ Stars...
