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October 2023 by Ryan Friesema
Staff is young and my experience in the past were not very helpful. Stayed behind counter talking to a friend who was in the store rather than helping a paying customer. This was about a year ago so not sure if this employee still works there or not. My most recent visit staff were more helpful and saved me some time in looking for a suit just pointed me in the right direction.
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October 2023 by Eoin Colleran
Good service friendly helpful staff
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March 2021 by Gabe Salinas
Sweet spot for swimming gear! A must if you want quality goods.
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January 2021 by Connor F.
Toad hollow is one of the few brick and mortar swim supply shops that are left anywhere. They have a large selection of swimming supplies that are readily available. Goggles, suits, tech suits, towels, fins, snorkels, and much more. If you need anything to go swimming competitively or recreationally toad Hollow is the place to go for all your needs.
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February 2020 by Tina A.
I was referred to this store by Fleet Feet because I was looking for a surf suit. The store is packed with merchandise and I found 2 people behind the register- one whom I was assuming was the owner as she looked busy with "stuff". I told them specifically what I was looking for and she told me in an extremely harsh tone that they had nothing I was looking for. I pointed to a suit on display behind her and she said ,"that suit is $500 and you would be extremely uncomfortable in it." Ok...how about something else? "We have nothing for you here, go online!" OK.... I skimmed the packed store with my eyes and it looked like there were plenty of things that would have suited me. However with that rude attitude I will not ever step foot in your store again! This lady needs a lesson in customer service. If they treat people like that, no wonder the store is packed with merchandise! This miserable lady made me feel like crap the rest of the day. Awful experience here!!!
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January 2020 by Celia Wolff
I have shopped at Toad Hollow several times. I have been amazed with how big their selection in such a small shop! The personal service is great with helpful employees. I've never been disappointed when I shop there and I appreciate a local swim shop. It's great to support local businesses and not have to buy online.
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October 2019 by alexandria pierce
I went in to exchange a shirt that I purchased that was too small. The shirt I originally purchased was $28. The shirt that I exchanged it for was $26. The cashier made the exchange and I left. Realizing that she did not give me the difference back in cash, I went back into the store to make the cashier aware that I did not receive any change. The first thing out of her mouth was “No, you actually owe me money.” When I pointed out that there was a difference, she said “Oh well, it was rung up incorrectly.”, even though it was stated on the receipt correctly. She was very and impatient and rude. I will not be doing business here ever again.
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August 2018 by Jenevive Lancia
Great product selection, great service. Attendant was very helpful.
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September 2017 by Gregory S.
Trendy surf style swim shop with excellent brands nestled in quaint plaza minutes from the beach. Really cool place. Everything Chelsea stated in her review... Meanwhile, doing that dad thing while the wife and daughter try on suites, I was chatting with the help. "Interesting" dark personality of a gal works here. Hates the heat, the beach, you get it? Why work here? Nothing but negativity. Sort of person that upon first impression you conclude probably even complains while having an orgasim. Dear owner, what a way to destroy your business.