-
October 2023 by Hamilto B.
Pleasantly surprised, given the scary reviews I read before coming in. Two young club players from UNCW men's team were in their stringing rackets, good rapport, pointed me in the direction of three or four excellent shoe options at good discounted prices. I settled on the Wilson, and saved a bunch of money. Good experience!
-
September 2023 by Shannon
The owner Dewey is horribly rude! I wish I'd have read these reviews beforehand. I am new to this sport and came in for assistance and to learn. No where on line could I find their return policy. I spent $150 and the racket didn't even leave the store and nothing was done and I returned 2 hours later and decided against it and instead of giving me back my money he was EXTREMELY RUDE and said that's fine, you can have it in a store credit.I said I just purchased this 2 hours ago and it hasn't left the store?!! He said I spent an hour and a half with you helping you and you spent our time....what?!!! This guy is off his rocker. NEVER AGAIN. It's a shame because I want to support small businesses but he is the reason it will fail. There is no "love" here at all for his customers.
-
September 2023 by Chris Cimino
Owner was very helpful picking out shoes for our family. Helpful to have a local expert, gave honest feedback, and fair pricing. Thank you for making it easy experience.
-
September 2023 by Bobby Lim
Great tennis shop with good selection of rackets, demos, strings, clothes, shoes, grips, dampeners. Glad there is an old school tennis shop in the area that can get stringing done so quickly
-
August 2023 by Johannes Haasbroek
Great variety of tennis gear and apparel. Expert advise for all levels.
-
July 2023 by Lesa Crocker
Went the very first time yesterday looking for a tennis skirt and the older man sitting in a chair started talking to me about tennis shoes after he pointed out where all the clothing items were. New to the sport, I listened to his advice and realized I needed true tennis shoes too. As the visit went on he was curt and condescending. He kept repeating himself and gruff at any comments I made. I am shocked that he thinks that type of behavior is okay to treat a new customer. They may have great products, but to tolerate this guy (owner?) is not worth it. I'll never be back. Whoever is running this place, get this guy outta there. He's ruining the business.
-
March 2023 by Tyler Lucas
Awful customer service and ownership. Avoid this store completely, they no longer value the customer just the money they scam you out of.We have been loyal customers to this store for years on end purchasing shoes, apparel, rackets, restringing, etc.. Recently purchased a pair of shoes that were “fitted just right”, while the owner causally laid back while I tried on shoes, so tried them on with appropriate socks, walked on the court without playing and immediately knew they were not right for me.Called to see what we could do and the owner refused to help out with any sort of return or exchange for the shoe. Got an attitude about what he was supposed to do with a used shoe and didn’t want to help provide any solution.Told me at the end of the conversation he was not concerned with losing my business because he had plenty of it.
-
March 2023 by Carolyn Hickman
AVOID AT ALL COSTS. I have been a loyal customer at Tennis with Love for YEARS. A few days ago, I went in for new tennis shoes. This morning I laced them up and walked onto the court, very quickly realizing that these shoes were extremely uncomfortable to run in. I immediately took them off and went back to the store to try and exchange them for something that worked for me. The owner and staff refused to allow me to exchange the shoes that I had on for about a total of 5 minutes. Some consideration would've been nice considering the amount of money I have been at the store over the last few years. Small businesses struggle because everyone buys online these days, but the owner of Tennis with Love has now FORCED me to buy online. Sad. He is well known in this town for being extremely arrogant and rude. He finished the conversation by telling me that my business will NOT be missed as he has "plenty of customers."
-
February 2023 by Edwin Contreras
Very good service and quick. Good prices and many just tennis products.
-
December 2022 by james
My first time buying real tennis shoes (I will admit I’ll be using them for pickleball). Olivia was very helpful and thorough helping me find the right shoe and fit.
-
December 2022 by James Luke
This place is awful. The owner is not honest, judgmental and just a not a nice person. Treats people as if they are beneath him. Cannot wait for a new store to open. Stay away !!!!
-
September 2022 by Scott Williams
Went here with a friend looking for shoes and they have a large selection and the girl running the store was very helpful.Place is a little hard to get in and out of off Oleander and parking is very limited and tight. It's also easy to miss if you aren't paying attention.
-
September 2022 by mark sagrans
very knowledgeable and helpful owner with competitive prices, best of Wilmington NC! (Mark from DE)
-
August 2022 by Ron Funderburke
I love to drop in a local tennis shop when I travel. This place has all the character and panache you’d hope to find in local shop. Great inventory, lots of treasures to find if you’re browsing, and clearance inventory is priced to move. Olivia was super helpful and cheerful. I’ll be stopping by every time I’m in Wilmington from now on.
-
August 2022 by Corbett Biamont
Came in today with all intentions of buying a racket and shoes. I was judge by the owner as soon as I walked through the door. He began to push shoes on me that I was not interested and would not let me talk about what I was looking for. After asking to see a shoe in a different color he responded "it's the same shoe in black no need to see it!" Like really?! Very rude. I then told him I was no longer interested and he told me that I couldn't find a lower price. I walked to the car and immediately found the shoes I was looking for for $20 less! I don't usually leave reviews for businesses but my experience at this place was uncalled for!
