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January 2024 by Joanna Stewart
I attempted to order online to pick-up in store, but the website would only let me order for delivery. My online order, which included a $30 delivery fee, was confirmed. Fifteen minutes after my order was to be delivered someone called from the restaurant to ask when the third party would be there to pick my order up? Why on Earth would I pay Subway a $30 delivery fee then arrange for someone else to deliver my order?! Then someone called DoorDash to deliver my order, and the delivery guy prompted ME for payment!
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January 2024 by Brianna Smoak
Clean and always stocked. Even when busy the business is always running as smooth as possible. The manager, Shell, works hard to maintain this environment and does it well.
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November 2023 by X M.
On gang I'm scared to go back. This 800 year old white woman disrespected me when I went to order 2 subs and she happily served the homeless guy or construction worker who was in front of me. I love subway and subway sandwiches but this old woman ruined both my restaurant experience and my fooltong. There is another employee who works there that was great but this one reptile ruined it for the rest of the years that I will live near this restaurant. I'd rather go to food lion than mess with the sphinx over at this subway. No thanks.
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May 2023 by Josh Kneeland
Either the employees are standing at the door smoking, or they’re closed. There’s better subs and sandwiches downtown. Stay away from this mismanaged place.
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May 2023 by Jonathan Weaver
Food was so bad. Bread was deflated, vegetables tasted old.
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May 2023 by Jennifer M
Under staffed, or maybe they are just slow. Always an aggravating
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March 2023 by Destro Jasmine
Stays closing before actual closing time. SUPER FRUSTRATING!!
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February 2023 by Matthew O.
Hair in my sub, not cut in half, half the banana peppers are red not yellow like usual.
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January 2023 by Tj J.
I was in Wilmington for work on January 9, 2023 , placed an order through the subway app for the location at 306 N Front St. When I get to the store , I see a sign on the door that says "closed on Monday" , phone number listed on the website is out of service . So I paid for food I never received and can't get any response from Subway
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November 2022 by Dave H.
You can craft a decent sub at this location ... only when they are open. There is never enough workers though. and often closing early. Very frustrating ... I'm sure the Island Mex restaurant next door capitalizes on Subways inconsistencies.
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November 2022 by ra rath
Always good fast when not busy and great customer service
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August 2022 by Tom Phelan
Ordered a meatball sub from this place, and there were no meatballs in it. Not sure how you miss that?
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August 2022 by Big Baby Smash
An elderly racist employee named Barbra works there. Although I ordered a portion of turkey meat, She rudely tried to make me pay for an entire sub. Even her coworkers weren’t impressed by her attitude and rudeness. Another coworker tried to help me out. And she yelled at her coworker for trying to help me. I see way subway workers are underpaid
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March 2022 by joshua patrick
Went out of my way to get a meal I really wanted. Worker was cleaning when I entered which I liked but looked me in my face and didn't speak. Didn't even wash her hands just put gloves on and asked me what I wanted. Was VERY disappointed! Just walked out.
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January 2022 by J Magpie
I placed an order online using their app. It had a glitch but my money was taken and my order did not go thru. I tried to call the phone number it didn’t work. I walked across the street to ask them how I got it corrected they were both Qi able to answer. They had no recommendations on who I could contact they just said that the subway app was not their app so they couldn’t help. Then Barbara the woman apparently in charge told me to leave the store. I have never been treated so rudely in my entire life. I cannot believe that they take orders online but they have no way to tell you how to get help when something goes wrong. I will NEVER go back.
