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December 2023 by Timothy Kenny
Tuesday at 1:00pm, I walked out leaving a $300 cart of shoes because of terrible checkout process. Tried to get checked out for over 30 minutes with one customer ahead of me. Store manager stood by oblivious to delay. This was second time I had this experience. Will not repeat.
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November 2023 by Kristina Lucas
I had a great experience buying no slip restaurant shoes. A wonderful gentleman named D helped me find just the right shoe for comfort and style. He was friendly and considerate he made my shopping trip fun. I don't enjoy shopping online at all and usually I don't enjoy it in the store either but he made my day and my feet love my new sketchers shoes.
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November 2023 by Kimberly West
I brought my 95 year old Mother in to look for shoes. She loves her Skechers. We had the most wonderful experience, We were helped by a delightful young man named D. He was kind, friendly and professional. He helped us find exactly what she wanted to meet her needs. I will definitely be back to this store and look forward to being helped by him in the future,
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November 2023 by Kelly Rodecker
D is amazing. He made me feel so comfortable that this is only place I go to, to purchase footwear for me and my whole family. Came here a few months ago and he was so helpful. When I came back the other day he helped me again. His professionalism and caring for the customers are outstanding. 5 Stars ⭐️
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October 2023 by Clarissa Gewlas Sweat
This store has incredible workers. Kind, caring, polite, and hard working! Kim in the ladies section needs a bonus just for her attention the customers she encounters. I had a question if there was my size on a shoe o was interested in. She motioned for me she would be with me in a minute. I watched her help 2 daughters along with their mother trying to find shoes for her. She took her time making sure their mom was doted on and taken care of. The lady was dancing and smiling by the time Kim was done waiting on her.Ron was our cashier and was just as attentive to us checking out. He was engaging and efficient with ringing up our sale items.Great job guys keep up GREAT WORK!
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September 2023 by Charlie Schoonmaker
Great store and superb product, but Susan made it perfect! Having had some foot issues this year, Susan took her time, looked far and wide, and helped me get the best fit and comfort possible. Susan went above “ the call of duty” and I’m going back for another pair this weekend! Susan, you are warned “ole Gimpy” is coming back!
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September 2023 by Leah Shavalier
I went back to school sneaker shopping and was delighted by my experience with this store. One of my kiddos has a wide foot and has some difficulty finding things that feel good on their feet. Susan took so much time with us, showing us various options, showing us alternates, and thinking outside the box to get us what worked. Another store person (a woman- I did not catch her name) gave each of my kids stickers. The check out process was easy and the cashiers were so kind. I am so impressed by the way this store runs, how kind everyone was, and how much they went out of their way to make it a positive shopping experience. We will absolutely be back! Thank you to everyone who helped us out today and a big shout out to Susan!
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September 2023 by Maria Torres
Susana was a huge help! The shoes that she recommended me were exactly what I was looking for. She was professional and caring. I left with a great pair of work shoes (so did my boyfriend) and Skechers gained two more happy customers! Thanks to Hannah at the front end for completing my great experience (first time there).
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September 2023 by Lindsay Forry
The staff here is always so kind and helpful. Susan did a great job helping my kiddos find the right size and style shoes. She went to the back multiple times for us & never made us feel rushed. The superhero bags that came with the kids shoes was an added perk!
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September 2023 by Brenda Dwulet
HUGE THANK YOU to D! Took my parents to the Wilmington NC store to buy my dad some slip on shoes. D was such a great help finding shoes that worked for my 85 year old dad. The patience, humor and top notch customer service D gave us was just above and beyond any expectations.D is definitely a great asset to your team! Thank you again D!
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September 2023 by Smith Tootie Bulletz
I went into sketchers to purchase a pair of sneakers for work. A gentleman named D had approached me and helped me. I have arthritis in my knees n I have flat feet. N he mentioned I need arch sneakers. Which are perfect for me and very comfortable. I purchased 2 different pairs of sneakers. He took the time out n helped me with my needs. I will definitely recommend this sketchers store to my friends n family because of D. 5 ?
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September 2023 by Nina Menduni
Omg D was so helpful!!!!! Kind friendly and professional! My son has wide feet so shoe shopping can be really challenging for him but D made the entire process super easy. We didn’t realize that we had actually been shopping for the wrong size to accommodate the wideness of his foot. Thank you D!
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September 2023 by Ashleigh Benbow
I usually don't make it a habit of coming here, but whenever I do I'm never disappointed. The store is usually kept tidy and staff were patient with me. Just this recently a young lady helped me find a pair of shoes I was looking for, her name was either Nadine or Nadia. But overall Sketchers has very good customer service, I will definitely be shopping here again!
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August 2023 by elizabeth anderson
Wow. This Sketchers store is the best. I have no idea how it go lt bad reviews. All three of my kids were trying on shoes and no one yelled at us. The woman at the cash register was very helpful, and the kids got these adorable super hero bags with purchase. Definitely worth the visit!
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August 2023 by Eleanor
I LOVE this store!! Miss Susan is a spectacular employee! She was incredibly helpful and so, so kind. She convinced me to buy a pair of sandals that are perfect for me! She worked so hard to personalize my experience and I can say the store wouldn't be the same without her. Her work ethic is unmatched by her colleagues and I will definitely be coming back to see her! Thank you again, Miss Susan!
