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April 2024 by Evelyn Russ
I always have a good experience at their clinic. They’re always friendly and very knowledgeable.
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April 2024 by Autumn Magee
We attended the vaccination clinic with my new, 11 week old, puppy. Everyone was so attentive, helpful and friendly. So excited I found this service you provide!
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March 2024 by S
Quick and easy
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September 2023 by Jackilyn Lundy
The tech was great……I have a mastiff that is terrified of the vet, but she doesn’t mind your clinic at all…..:)
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April 2023 by Mary Claire C.
Go to PetSmart if you want help. They are too busy moving plants around in aquariums to answer questions. I stock my pond with goldfish because they are hardy over winter. But most of the comet goldfish they had were gray. I asked if they got more colorful as they aged. The store associate didn't even look up at me and just said no. I asked if they would isolate the colorful comets for my pond. They obviously didn't want to stand up and help me. They said those are feeder fish. Well they aren't just feeder fish to me. They are part of my pond's biosphere so I wanted the bright ones. Not to mention some people have comets as pets. Go to petsmart where they are happy to help you with your pet needs.
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March 2023 by jason q.
I have bought 100's of dollars in saltwater fish from this location and I had a fish die within 24hours and they wouldn't refund/store credit. I've had salt tanks for 15yrs, issue was on their side and not mine. I was a loyal a local client but over $50 they lost a customer. Mind you all their employees say there is a 14day return policy.
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November 2022 by Kerry H.
Have taken our doggies here as our previous place began having booking issues too far out. I have found that in Wilmington, you simply MUST book dog-trims out at least 2-3 weeks. If you're in a pinch for immediate appt's you'll be sincerely lucky to get anything same-week. This location was not our first choice, but has become my favorite!! The price is as-usual for the area, slightly better than the boo-gie 'boutique' places. Paula has done our doggies trim/bath the last 2 visits and she is WONDERFUL. She does fabulous trim work (we shave our pups) and I'm quite impressed at the lack of shave lines, it's actually hard to do that with larger dogs & especially our blonde girl when her coat shows everything. They are always prompt, my dogs are there maybe 3 hours, some of the prior places took 4-5 hours! The appointment text & email system is great too. Very happy we gave them a try!!
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May 2022 by Kevin C.
I went there do adopt a dog and told i couldn't because i was black what happened to BLM?
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April 2022 by Jan Smith
Store was clean and cashier was nice. Adopted a kitten there last November and love him dearly
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February 2022 by Mike C.
I used to love and get my pet supplies here. The last few weeks they barely have anything for small pets. I called this morning to find a certain hay my rabbit and Guinea pig love. She told me a truck came last night but not the hay they love this has been going on for weeks. Please order more American pet Timothy gold hay. To find paper bedding is another issue which I now go to petsmart to get they always have it in stock.
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November 2021 by La'Shea Brown
Disgusting!!! ???Very unprofessional.
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October 2021 by Lily S.
This petco, has to be one of the grossest pet stores i have ever walked into. The first thing I had noticed was the stained "petco" table cloth when i first walked in, and i knew there was going to be more. There were bugs absolutely everywhere, the entire store smelt terrible of faeces. I understand it's a pet store but oh my god, my first concern was the living conditions of the ferrets. First off they had divided the enclosure to the ferrets by just using half of the enclosure when typically I see ferrets in a full enclosure and they were using the other half as storage. How do you put five ferrets and a half of an enclosure with no food or water and faeces everywhere. I realized that they had no knocked down their water, obviously they're ferrets they are rowdy that's going to happen but as I was in there for about 40 minutes because I was looking for a lizard I just realized more and more that the ferrets were searching for water and as I went to the front to inform a worker that there was no water she said thank you and mumbled under her breath they do it all the time and that they will be fine. As I watched her walk over to the ferrets she glanced and just walked away and did nothing about it. Another problem was that the giant day lizard didn't even have a light which is obviously something they need to live with. As well as the bearded dragon Cage there was faeces everywhere it was disgusting. I then realized that none of the cages were locked and anybody could just open up a cage in the rodent section or the reptile section and take an animal if they really wanted to. I also only saw one person that entire time working and it was the lady who i informed about the ferrets. This place is a S*** SHOW! I called corporate, hopefully something will finally be done. These poor animals.
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September 2021 by Cars B
Nice, cheap good prices but not the best service. I guess you get what you pay for! Still worth the price
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August 2021 by Jerry C.
They don't like it when you bring you pet (dog) in their store. It's ok. I'll take my business to PetSmart.
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August 2021 by Georgia S.
First thing i noticed when walking in, was the poor ferrets cages....CLEAN THEMM !! Common now this is awful !!! This is abuse for these animals to be sitting in this much build up of feces. Hopefully someone will come rescue the sweet critters ASAP
