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September 2024 by Sean Dowling
My wife and I bought an XC-90 from Jason, and would definitely do it again! We felt like it was a concierge service from beginning to end, and have really enjoyed the XC-90 as well.
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September 2024 by Rick Miller
Great customer service, business aspect was very well handled in our purchase and trade in. Connor Payne did a great job explaining the components of the vehicle. We would highly recommend you visit this dealership before making another choice.
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August 2024 by R. Mark Danell
I just purchased my second new Volvo (XC40) from Parkway. The sales person (Matt Gehen) was knowledgeable and very easy to deal with. He answered all my questions.
I’m very satisfied with my Parkway Volvo experiences.
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August 2024 by Cary Rosenberg
I have owned multiple volvos
Parkway volvo will not go the extra mile to help if there is a problem with car.
Have cpo volvo had slow leak in tire 1 week after bring in to have checked.
I thought it might be sensor.
Bottom line brought to tire shop and tire had a patch.
I had to purchase new tire.
Showed service and was told they couldn't do anything.
The reason you purchase a cpo volvo is for safety and hoping volvo stand behind product.
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August 2024 by Scott Johnson
Conner was great. Thanks
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August 2024 by Thomas Murray
The sales consultant Matt Gehen did a wonderful introducing us to the Volvo XC40 vehicle and was very thorough in the details of the functionality of the car and the screen display before we drove away. Thank you to Matt and the supporting crew RJ.
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August 2024 by Carol Elliott
Wonderful experience purchasing from Parkway Volvo.
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August 2024 by Alexandra Daniels
I took my car in for a check engine light along with a few other issues with my Volvo. I was VERY pleased with the staff and how helpful and attentive they were to me as a client. I would recommend this dealership to other Volvo owners.
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July 2024 by Diane Montaruli
We had a great experience at Parkway Volvo. The sales consultant, Matt Gehen, was knowledgeable, personable and didn’t pressure us. On the day we picked up the car, he and Tanner West had all the documents ready for signature. We were able to go through the details of the car before driving off. Matt did say we could come back if there were some options we had questions about, which is nice especially since we’ll probably forget half of everything he told us.
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July 2024 by Phillip Lanzi
Matt Gehen was a pleasure to work with -the whole team at Parkway made this experience flawless-Matt went above and beyond to get us the car we wanted!! Pleasure doing business here-highly recommend this company-did not try to push anything on us-Would gladly repeat business with them.
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July 2024 by Pamela Elliott
Business must be GREAT!
Paying customers are being turned away from this dealership.
When attempting to share concerns regarding customer service (race related & warranty repair related), one of the owners/managers indicated that he did not want to hear about my concerns; he was not going to address my concerns; and he did not want to do business with me anymore!
ADDED:
UNLESS I AM VISUALLY IMPAIRED AND/OR SOCIALLY INEPT, I HAVE NEVER DEALT WITH AN AFRICAN AMERICAN SERVICE ADVISOR AND/OR AN AFRICAN AMERICAN MANAGER!
SAYING THAT I HAVE DOES NOT MAKE IT SO!
SUGGESTING THAT MY CONCERNS ARE WITHOUT MERIT DOES NOT DIMINISH THEM...PLEASE OWN THE PRACTICES AND BEHAVIORS OF THE SUBARU DEALERSHIP AND ITS STAFFING!
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July 2024 by Judy Mishriki
My Boomer friends thought I was crazy to buy a car online from a dealer hundreds of miles away, but I’m happy to say my experience with Parkway Volvo was excellent from start to finish. Communication couldn’t have been better. I had speedy answers to all of my questions. The sales and business department people were super friendly. They made the process of buying a car across state lines easy, taking care of the taxes, registration, etc. for me. I had my XC60 shipped via a transport company and am loving it!
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July 2024 by Gordon Blackwell
Excellent service and communication between dropping the car off and getting it picked up.
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July 2024 by Elizabeth Borges
I bought by my certified pre owned Volvo from Parkway a few years ago. It has only been taken to Parkway for service except for 2 times where it went to a very reputable service place for 2 separate oil changes. Since Jan 19 of this year my car has gone in 4 times. The first time, Jan 19, for Soldnoid and gasket replacement.
The car went back in 5 days later on Jan 24 for the same replacement. Was told at this time that they missed sludge found in my engine. They stated they would clean it out for free and change the parts for no charge to me. Assured me car would be fine. Stated sludge was from using the incorrect oil type for my vehicle those two times I had not taken it to Parkway. Remember all oil changes since I bought the car over three years ago have been from Parkway. They stated "I am not going to hold them, (the other place I took the car two times) fully accountable though for two reasons-one I felt like we should have tested more thoroughly to ensure there was no sludge at the last visit . But mostly because when your vehicle was manufactured the original oil requirement was Ow20 or 5w30. It wasn't until April 2020 that Volvo changed the requirements. (The other car place) may not have had access to this information.." They then stated "everything came out beautifully" This is exact quotes from text message from Volvo.
Feb 12 Car back in for stumbling sensation under acceleration. Volvo stated ignition coils failing. Stated" was not in any relation to anything to do with the engine oil" They replaced spark plugs and fixed car.
June 3 Car begins smoking enough to cover the car. Towed back to Volvo. Volvo stated it was the turbo. Stated nothing to do with the sludge found. They had my car 13 days. I had some questions. Had my car towed to a different place on June 13th
Report from 2nd facility -not Volvo on June 14th
Found MAJOR sludging with oil ports clogged from sludge. With the amount of deposits and sludge under oil trap it appears this has been happening for a long time( this amount could not occur within the last year)
Spark plugs full of oil which is not caused by turbo.
Recommend replacing PCV/OIL trap, replace spark plugs, (again) manually clean passages, then perform BG Dynamic restorations and BG platinum service to help remove residual oil and sludging.
Wasn't this already done by Volvo?
The 2nd facility cleaned out the sludge, replaced spark plugs, again, replaced oil trap. NO TURBO was needed.
Pictures are what the 2nd facility found when I had the car towed to their facility on June 13. Was the car's sludge ever cleaned out when Volvo stated they did it? What would cause that much sludge? Every mechanic I have spoken to said even if there was completely wrong oil say neither 5w30 or Ow20 both times that much sludge would not occur from just two oil changes.
I have lots of questions but Volvo won't answer.
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June 2024 by Adam Shapiro
Connor was fantastic with helping my mother and father buy a new XC40. He was straight forward, informative, and no hassle interaction. We felt welcomed and the best car buying experience we have ever had!
