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July 2024 by Cooper Arthur
I went to get my nails done here on a whim with two friends, workers were extremely nice. I came in they sat me down immediately. The man that did my nails nicked me, filed them down to a shorter length that I said I wanted. Not to mention he was filing them for over an hour for them to be EXTREMELY crooked. I paid $65 without tip when they look like press ons from dollar tree!
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July 2024 by Shanell Trotter
Worst experience I’ve ever had ! I spent over $100 not including me tipping. Just for my nails to break one by one from the very first day . I literally had to go back 4 times. The very last nail tech who worked on my nails said the gel was applied too thin and un even . Each time I went back I paid a nail repair fee. The very last visit KHY recommended to apply another coat on my nails . And for me to just tip . However Once they were finished KHY tried making me pay an additional $35 . Very money hungry and unprofessional. Never again
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June 2024 by Alexandra
Kha is professional, quick, and does a quality job. I’ve been going to this nail room for almost two years and love it.
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March 2024 by Brittney Gowen
I’ve been coming here for years & staff is always friendly! Michael does my nails every time and does an amazing job
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February 2024 by kalurosa
Very helpful and friendly. Great service at a fair price. Highly recommend!
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February 2024 by Khaleelah Lee
He (Michael) broke a nail as HE was FILING AND CHARGED ME FOR IT.
not good customer service
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October 2023 by Melinda Bowman
I'm always greeted with friendliness and politeness. Pedicures are wonderful and I always get the gel polish gel nails with Michael and he always pays extra special attention to my needs! He clips any little pieces of skin and uses oil for dry spots... They never chip, split or come up either. And I go once a month...
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August 2023 by Andrea Blanford
Great work from Ka.
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November 2022 by Davida Schnebelen
Worst pedicure of my life. She barely used a pumice stone and didn’t even trim my nails.So glad I didn’t stay for my nails.Services: Dip powder
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October 2022 by Amanda Burchette
I went to this salon on my birthday to attend my 5 p.m. appointment with the nail tech who goes by Michael, I will not return. Despite me having an appointment, I was not seen by Michael until after far after 7 p.m.. Working in customer service myself, despite watching 2 people go before me when I arrived , I tried to be more than patient and understanding for I know things sometimes just happen and did not complain or present pressure. Despite waiting for 3 hours once I was in Michael’s chair he displayed a degree of annoyance that I did not understand for you think due to this wait he would be more pleasant since I never once complained. Before when I was waiting, another nail tech started my nails and placed them on in efforts to help Michael out. I regretted allowing this for if I would have known I was going to wait another hour after this I would have left, but I was stuck. This wait resulted in ruining my other birthday obligations and missing my own birthday reservation for dinner that my friends tried to plan for me. When I was in his chair he rejected the 1st two designs I showed him stating he couldn’t do the butterfly design. I was disappointed but went with another design that seemed easier and maybe fit for his skill set. He chose a chrome that was not glitter like the photo I tried stopping him when I noticed after him placing it on two nails. Normally they would remove the mistake before continuing, not Michael. He placed another powder on top of his mistake that result in discoloration that was apparent on those two nails he didn’t fix. I then apologized to him but requested if he could remove the new powder for it didn’t look right due to the mistake of discoloration & the color was also not like the photo it was silver and he was planning to place gold gems on top. He removed but then he rushed through my nails, resulting in my hands not matching due to missing gems & what he stated was “free styling” when it was not like the photo, nothing matched in design nor placement. Missing my own birthday dinner, spending $97 (tip included) on nails that were poorly done and no apology for the wait or anything, I felt I deserved a redo. In the parking lot I messaged a request for the missing gem to be fixed, or the mismatched designs to be fix for the nails and the overall experience did not match the price to me. I was offered a free new nail design in efforts to resolve this issue. Upon arrival of the salon, despite our communication that was not the case, he refused the do another design or remove the nails without charging me. Stated all he could do was add the missing gem for free and further made me wait while being rude me as if I inconvenienced him. My time was disrespected and I was disrespected by his behavior in the way he address me and the overall experience was terrible. I’ve never had an appointment and waited 3 hours without even addressing me, nor have had my nails done so poorly. I’m sharing my experience in efforts to prevent someone from having an experience like mine with someone who had no empathy or consideration and had poor character. I’ve had a pedicure at this place & despite Michael’s behavior that experience was phenomenal and that service was worth it. If you’re going to spend money, spend it on them not Michael. Thank youService: Acrylic nails
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August 2022 by Cheryl Clarke
I would have given this salon a 5 but he couldn’t stay off his phone
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June 2022 by Shelby Cash
This is the second time I had acrylic nails done here and they are beautiful!! Both times were perfect. I highly recommend this nail salon!Service: Acrylic nails
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May 2022 by Lexi Hull
So I got recommended to come here by a friend, and me and my sister drove 45 mins to go bc of “how good it was”. When we entered in, the young lady was nice, however everyone else was literally staring at my sister and I… arms crossed, whispering to one another, we’ve never felt more uncomfortable. We were in there for ab 5 mins and it was seriously all eyes on us, mind you my sister and I are bi-racial, not like that should be a problem. But overall, the consistent staring was just super uncomfortable especially our first time in there. LOL if your a person of color, expect ALL eyes on you :)))) would not come back
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April 2022 by Crown Fam
Hands down the best experience I’ve had at a nail salon in a long time this is the most complex design I’ve ever asked for and Michael did not disappoint ? so clean and relaxing in there will definitely be back not to mention the price was incredible for the amount of work that went into theseService: Acrylic nails
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March 2022 by Dylan Evans
I took my sister here to get her nails done, and they did an amazing job. She loved then and I loved it for her. 10 out of 10 and would recommendService: Acrylic nails