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April 2024 by Landon Gwinn
Been here multiple times and we tried to get a mistake fixed with a rental order. He said “good luck at prom” and hung up. Go somewhere else literally anywhere else bro. Manager named Noah was the one who was rude and hung up.
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April 2024 by Kendall C
Getting rentals set up was easy, however, we bought the grooms suit. We went in for the first fitting in February, and they said 2 weeks. Went back in March to get the suit and they didn’t do the leg tapering like we wanted - they said no problem, pinned them and promised they’d be done the following Monday. Went the following Wednesday, still had pins in them - not even touched. They offered an apology and said they’d be done in 2 weeks. Went back just over 2 weeks later… still not touched. We’re now two weeks out from the wedding, with pants that haven’t been fixed and neither the store nor customer service reps are willing to help mitigate the issue. The suit looks nice but I’d look elsewhere for alterations or plan for 5-6 months instead of the 1-2 months they tell you to plan for.
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March 2024 by Sam P
Lionel was beyond helpful, and made our experience finding a suit for my fiance very easy! Highly recommend! Thanks again for everything!
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January 2024 by NinerNation _
Great prices when there are sales going on thanks!!
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December 2023 by L Clark
Highly recommend this JAB. Wanted to give a shoutout to the gentlemen who helped me. Unfortunately, I did not catch his name, but he was a dapper young man in his mid-20s working on Sunday evening (10 Dec). Very friendly and helpful in helping me pick out a topcoat. They will also gladly match any online sale! Had a great experience here.
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December 2023 by Griffin Ray
Taylor at the store was awesome, had a mix up at the dry cleaner where I got the wrong jacket back. He got me hooked up in minutes right before a wedding!
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December 2023 by Baylee “WilmingtonStylist”
Was told “this isn’t Walmart” and laughed at when asked if I could double up on a coupon. Extremely disrespectful, especially when purchasing over $300 in items. Will never shop here again.
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December 2023 by Jeff Phelps
Got what I needed. I will go back
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November 2023 by Amber Consani
I had a fantastic experience with Myce! His attention to detail and excellent customer service made the process of selecting and fitting a tuxedo a breeze. He is extremely knowledgeable, patient, and went the extra mile to ensure my fiance looked my best for our wedding. I highly recommend making an appointment with him to anyone in need of a tuxedo for any formal event. Thank you for making our tuxedo shopping experience a memorable one!
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October 2023 by Josie Peters
My son and I went there to get his measurements for a destination wedding he’ll be a groomsmen for three weeks away. He lives in Northern VA and was visiting us in Leland, so trying to get everything done from out of state was a challenge, but due to the wonderful service provided by Taylor- we got it all done! The jacket had to be ordered and shipped to my son’s house and the rental shoes will be delivered one day BEFORE he flies to the DR for this wedding. Taylor was attentive to the complete, and detailed look and fit of the suit. Appreciated his expertise and patience in arranging all the moving pieces!
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October 2023 by Alan Wawruck
Staff was super helpful and went Above and beyond to make sure I got the pants I needed before a wedding, going as far as to call the Jacksonville location to have them overnighter. Can't thank Mr. José Bank enough.
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September 2023 by John Thompson
Nice staff. Was able to help me grab a real bow tie and tux suspenders in a pinch.
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September 2023 by Jake Watkins
Charged a 21$ late fee for a Tux that was broken when received. 9/4 was a holiday & a day after my wedding. No customer service nor congratulations from the employees. Don't recommended.
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August 2023 by Kyle E.
Ryan Logan was great. I waited until the week before a black tie wedding to get my suit ready. Walked in and Ryan got me fitted right away for one of the last black jackets in my size that they had in stock. The pants to match, however, weren't in so he called the stores in three different cities trying to locate them. He solved the issue by getting them priority shipping to the location of the wedding. Ryan's knowledge, patience, and problem solving was instrumental in accounting for my procrastination, I appreciate the entire team at JAB.
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July 2023 by willie mnatzakanian
In the day ,the place for men's suits pants and shirts. Today too expensive no sizes above 38. Full figure folks need clothes too.