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March 2024 by Ron Sanderson
Great service and David is the Best tax professional we have ever worked with!
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February 2024 by Frank López
Always proficient and professional.
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February 2024 by Johnathan Layton
Was a walk in customer. Had an easy return. Very dull uncaring attitude. Decided to pay for services out of pocket. Was told that applying for the emerald card was the quickest way to get my refund. Was told it should only take a day or two for money to start showing up. Almost 10 days later. ZERO money. ZERO help from the number on the Emerald card. And ZERO HELP from H&R Block’s Facebook page. Have done great business with them off and on since 1990- this year. Take my advice. DO NOT GO HERE! VERY POOR SERVICE. And after 5 days of trying, the H&R girl on FB CONFIRMED the company’s disinterest in helping. It’ll be TURBO TAX for me from NOW ON. GOODBYE H&R 30+ YEARS DOWN THE DRAIN
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February 2024 by Dylan DiPaolo
It was good
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May 2023 by Schelby Bramer
Extremely expensive for a simple filing
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April 2023 by Joseph Wilson
Very poor communication and service ! We have used H&R Block for the last 4 years and had no problems. Our CPA retired this past year. We were referred to David Fann a senior tax analyst. My wife dropped off our paperwork 5 days before the cut off date. The last day to file comes and we get a call saying he will not have time to do our taxes or to even file an extension for us. I went in to pick up the paperwork and asked why this happened . I now have less than 12 hours to find a CPA to file for us or at least file for an extension. David tells me he did not have enough information. I asked well couldn’t you have called and asked for the information? Silence ……. So I leave very frustrated and my wife contacted our old agent to tell her our troubles . She informs us that the information David is saying is missing is in their system from the previous years using H&R Block and she does not know why he is saying this. So I call David back to inform him that he actually does have that information. Of course I get the receptionist. She tells me he is busy with another client . I explain who I am and my situation and she puts me on hold. Two other people other than David pick up the line just to place me back on hold. Then the first person I speak to comes back on the line to take my information and to tell me David would call me back when he has a moment…… really ? I will personally not use H&R Block again after this. Giving us less than 12 hours to try to resolve this . Poor client service and communication.
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April 2023 by Christopher Segar
I called to make an appointment the lady politely told me there was an 8pm slot available then placed on hold... that's when David tells me there is not no availability. So I asked him why was u placed on hold thinking there was after I was just told momentarily. He started stuttering and put me on hold. Some lady got on phone and before I got 3 words out my mouth phone was disconnected. So this location will never receive any recommendations from anyone I deal with
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February 2023 by Teir1Trouble
David Fann is a rock star and gave me and my family the best experience we have had with our taxes. Informative friendly and personable
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February 2023 by Kaitlyn Osborne
The most crappiest experience I have ever had having my taxes prepared as well as the highest price I have ever seen or heard of or even paid to have my taxes prepared I will never ever ever ever return
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February 2023 by kathleen thomas
H&R Block is the best place to go for your tax needs. If you're gonna pay, pay them!
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February 2023 by Dionya Hawkins
Thank you so much David Fann for explaining my tax results.
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February 2023 by Mikhail Wheeler
David was phenomenal highly recommend!
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April 2022 by June Sasser
I've been using them for 45+ years and see no reason to stop now! Have been helped by Kamila Blessing for the last 7-8 years, and she's been great.
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April 2022 by Ross Modena
Excellent service. Kamila stayed late after her shift to help me finish my taxes, and was extremely knowledgeable making for an effortless process.
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April 2022 by Helena Thompson
Sarah is extremely knowledgeable, patient and professional and took her time to ensure a quality service.
