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January 2024 by Paul Wilcox
Hook Line and Paddle have outstanding service and knowledge of Thule Roof Racks. I ordered mine over the phone from them and it arrived in 2 days later. They did a free build and installation of the rack on my Jeep. You don't get that kind of service by ordering online. A great Local Store & Supplier.
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November 2023 by Terry Fossum
My wife and daughter spent $2000.00 on Thule equipment and one piece was for a bar that is needed for the two hullavator racks for their kayaks. Dan and owner Chris refused to give me a refund on the which they insisted was the bar for our SUVWhich in fact was the wrong size. They said the box had been opened by us and that they couldn't resell it and thus they would only give me a credit. I came home to find that they sold us the bar from a box that had already been opened and taped when they bought. They may have good stuff but beware they are not fair with their customers.
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July 2023 by Amanda Sauls
The guys are great and very knowledgeable about all the kayaks, gear and local spots to go. We have bought several kayaks and will continue to support this business.
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June 2023 by Keith Lietzau
Got my first kayak here and I am so thrilled with the help and service I received from here. I will be back for all my Kayaking needs.
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April 2023 by David Stephens
Awesome store with professional associates to guide you with your outdoor recreational activities! High quality products with fair value prices!
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March 2023 by Steve Polilli
I stopped in here to window-shop and had a great experience. While I didn't buy a kayak then, I am likely to go there when I can afford to upgrade from my cheap Walmart kayak. I got a lot of information from them on their NC-made Native brand kayaks. I'm looking forward to fishing with one of these feature-rich and reasonably priced kayaks. And checking out some of the fishing spots they suggested.
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September 2022 by Laura D.
Chris at Hook, Line and Paddle is incredibly helpful. Best ever customer service. He spent his whole morning explaining everything to me and finding what was best for my family. Best ever.
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July 2022 by Laura T.
Great experience! Very helpful in helping choose best kayaks for our group. Kayaks were waiting for us at our rental home when we arrived. Easy and professional all around.
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May 2022 by J G
VERY friendly and knowledgeable staff. Drove for hours to pick up a kayak here, glad I did. well stocked paddling store in a real neat town. I really like this store! Check them out!
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May 2022 by Google User
Thought I'd share my experience of purchasing a Wilderness Systems Pungo 125 kayak from them today. In short (which this review is not), it may have been the smoothest, best, most efficient retail kayak purchase in the history of paddling.For the last month or so I'd been dealing with a chain outdoor store with a location in Wilmington that had repeatedly been stringing me along with multiple vague, empty promises about when the Pungo 125 I put a deposit on in April would finally show up (the old, ambiguous "supply chain" excuse, some corporate merger that happened in 2019, etc.). I finally got fed up and found Hook Line & Paddle (HL&P) on Google. To my astonishment, HL&P had the Pungo 125 listed on their website as "in stock," and for the same money as the other shop. Best of all, their website inventory turned out to ACTUALLY be accurate, unlike a lot of the other shops' useless, time-wasting website inventories. I quickly paid for the boat online, which was super easy and convenient, and emailed them to confirm they had the boat in stock. As it was Monday, the shop was actually closed that day. Nevertheless, I received a friendly reply email from Dan at HL&P within hours confirming they did indeed have the boat, and that I could pick it up the very next day (today).I was frankly flabergasted at how easy it all seemed, especially considering the "other" shop had made it sound like the Queen of England herself couldn't get a Pungo 125 in less than a month. I was almost certain something would go wrong, or that I'd awaken to realize it was all just a dream.But it wasn't a dream. I showed up to the shop today and there was the exact boat I'd ordered, all prettied up and waiting for me, in perfect, pristine condition. Not so much as a torn sticker or scuff mark to be found. Dan and another gentleman (whose name I forgot to get, but who was also great) kindly loaded my boat into my vehicle for me, and even provided me with some rope to secure it better. I learned that the shop is proudly veteran-owned, which helps to explain all the excellence. Even compared to other veteran-owned businesses though, I dare say that few of them, if any, exhibited the impressive level of military precision that I witnessed at HL&P.After bringing home my new boat, I was able to spend the afternoon paddling around Stump Sound on its maiden voyage. Much like my experience with Hook Line & Paddle, It couldn't have been more perfect. I highly recommend visiting them in-person or online as your very first stop when shopping kayaks or paddling gear. Thank you!
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May 2022 by Robert Benigno
Fantastic place. The owner Chris and his associate Dan are both very helpful and extremely nice people. The store has a good selection of Kayaks and equipment. Chris stands by what he sells. I have purchased four kayaks from Hook Line and Paddle as well as some accessories. I will definitely go back for any future purchases, and I recommend the store without any reservations
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February 2022 by Bill Time
Live up in Surf City and they drove my new kayak up for only $25. Once here they went over all the stuff I needed to know. Oh yeah… kayak is awesome and at a great price.
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January 2022 by Cameron Smith
I come here for the shop cats, they are very friendly. I normally don’t buy anything due to me not having a kayak, but I saw a rod holder I really needed and got one. Shop staff is extremely friendly and knowledgeable. If I am ever in the market for a kayak I know who to go to.
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November 2021 by Wayne Bedenbaugh (Wayneo)
Fair price, knowledgeable staff. Worth the 2hour drive.
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October 2021 by gary woodruff
This place is fantastic. The people here know what there doing and offer great insight on where to go for your adventure needs. The shop inside is amazing plus it's veteran owned and operated. You can expect quality and expert service and even enjoy a good time just buy showing up to see the shop. This is more that just some business that wants your money that want to keep their customers happy and the take pride in knowing that you as a customer are happy. This place should be everyone's first choice for all hook line and paddle needs, and if they can't help you they will point you in the right direction.
