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September 2024 by Charles DeBusk
Traded my 2019 4Runner for a new Tacoma TRD Off-road. Great experience and they got me taken care of quickly and efficiently. Part of my reason for shopping here was the great service I’ve had with the 4Runner.
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September 2024 by Hannah Heil-Brandon
We just bought another vehicle w Hendrick and Travis was amazing!!! The quickest service I've ever had. So grateful ?
Edward was an absolute gift! So accommodating, knowledgeable, & quick ☺ so glad we were able to work w him & get the perfect car for my family. Will be coming back to you for our next vehicle for certain. Thanks Edward!!
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September 2024 by joel brandon
Edit: 2nd vehicle purchased from here today. Worked with Travis. Again, the process was easy, quick, authentic. Couldn't ask for a better experience purchasing a vehicle.
Original: Worked with Edward last month to get a new Prius. Great experience. New and honest with his knowledge, answers the questions he can and not afraid to say "I will find out".
They made the process painless and quick.
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September 2024 by Douglas Speidel
I returned today to buy a second Toyota from Dawn at Hendrick Toyota in Wilmington. Dawn impressed me when I bought my first Toyota with
Her being very professional and truthful. I wasn’t disappointed this time either, she went out of her way to make this happen again. Dawn you’re the best!
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September 2024 by Vivi B
Alex has been wonderful and patient in helping me choose my new car!
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September 2024 by Joe Reilly
Alyssa was great to work with today. My service went without a hitch.
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September 2024 by Thomas Rhodes
Excellent and extremely fast service. Melissa Hatchers customer service was top notch.
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September 2024 by Foster Williamson
William did a great job. Pleasure doing business with William Sykes.
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September 2024 by J Morgan
We just had our 5,000 service done with the service Manager Chris Ehnes, and it was super fast. I love the new service layout; it's much more inviting when you arrive. The new coffee machines and snack options are a nice upgrade.
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September 2024 by Frankie Brown
Repeat customer. Negative experience this trip. They didn't wash my car as promised and I didn't have time to wait any longer for them to take it back and they don't allow customers to drive through like others Hendrick locations such as Concord. She was dishonest about the amount for the oil change that was charged because she charged me as if I have the pre-paid plan but I don't. I wasn't initially charged anything at checkout but called later that day because she said she forgot to charge me. She is new. Mistakes happen and I went back to pay the bill this past weekend. She was nice, new to the area from CO and had only been there a couple days. Otherwise, all has been well.
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September 2024 by Lisa Jennings
Alex Hughes was wonderful to work with! Highly recommend him as a salesperson.
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September 2024 by Hannah Graham
Everyone at Hendrick was absolutely wonderful. I’m so happy that I got to work with both Kim and Drake. I traveled 2000 miles and left with exactly what I was looking for. I’m so very excited for my new ride and look forward to working with them again.
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September 2024 by Freak Magnet
Bought truck here. Went through their finance company. POS "quality assurance" my ass. Paid the truck off early online, then accidentally sent a 2nd payoff overnight. Tried to get it back through USPS (useless) so called the 1-800# on the payoff paper. Juan told me they'd void my check since the account was already paid off. I was relieved. Checked my bank account a week later...money was gone. The lady at the 1-800# was unhelpful when I called to see why my check wasn't voided. Said that was their procedure. Told her Juan assured me this wouldn't happen; she reminded me the call was recorded for "quality assurance" when I got loud. I told her so was my call w/ Juan, go listen to it. She said it wouldn't change anything. Told me to have a nice day. You can imagine what I told her.
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September 2024 by Andrea Cole
This was one of the better car buying experiences I have been through. Jim Reed was excellent to work with. He was open, honest, and efficient. Daisy, the finance manager was great to work with too. We never felt rushed and answered all our questions. Great job guys!
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September 2024 by GuardianB81
Had a service done on our Rav 4 and Melisa Hatcher did a wonderful job getting us in and out quickly.
