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July 2024 by Delphine Yougurtjian
Really nice girls, fun environment, but the quality isn’t there. I’ve been 3x with 2 different nail techs and my nails don’t last more than 4 days without chipping. Today I tried to call to get in to get them fixed, (got them done 3 days ago) and the girl who answered the phone couldn’t seem to listen or understand words.
Then she put me on hold, and I of course got hung up on. When I tried to call back (6 times), all I got was “this mailbox isn’t receiving calls”. The mailbox is often full as I recall the few times I’ve called. How does a business survive with a constantly full mailbox and not letting customers through to call?
For a gel only nail salon, my nails should last 2 weeks at minimum without chipping. Definitely not worth the price tag for poor quality work. I choose to come here after seeing great reviews but I’ll have to find somewhere else. And to be perfectly honestly, $70 for a gel pedicure is highway robbery.
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May 2024 by Charles P.
I was given a gift certificate to GDN Nail Bar in Wilmington by my daughter. On the front of the paper handwritten certificate it has the normal To: / From: / Amount: etc... However, on the reverse of the certificate, it had a handwritten 1 year validation. unfortunately, I did not think to turn the certificate over to inspect for hidden clues. I called the shop hoping that maybe they would still honor the certificate. It was surely in their right to say "Sorry, we can't honor it". But, it was definitely an opportunity for them to say "No problem since it was not clearly stated on the front - Come on in!" They took the 1st option. Not very customer service oriented.
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May 2024 by Carrie May
A unique/rustic experience that I loved. The staff are very, very friendly and fun. Helayna did my pedicure and she did a fantastic job and was a pleasure to talk, a sweetheart. I highly recommend this place.
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March 2024 by IT'S CHASIDY
Love getting my nails done by Maddie
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March 2024 by Yamaris Boyer
The worst nail experience ever! They did a horrible job and did nothing to try and fix the problem and they just ignore you. They’re way overpriced for below average work. Save yourself money and go anywhere else. I’m extremely disappointed as I really wanted to like them but ended up receiving terrible service and had to get my nails redone at another salon immediately after because I couldn’t stand to look at them any longer. This is what you get for over $100
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March 2024 by Brianna Chavis-Locklear
They text me with less than 24 hours notice cancelling my nail appointment/saying sorry. They emailed as well but it was after texting me. Both notices were given with less than 24 hour notices. My current nails chipped within 3 days of having them done, so I took this as a sign.
Edited to add: my nails were done on Sunday, Monday my thumb polish chipped, Tuesday that finger was fixed. Wednesday two more nails chipped opposite hand. I will add pictures and time stamps if need be and those nails were not fixed.
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March 2024 by Tessa Heller
The best nail salon I’ve been to in Wilmington. Everyone is super friendly and the whole space is very comfortable. Their attention to detail and service is unmatched. I can’t imagine getting my nails done anywhere else!
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February 2024 by Linda S.
If you're looking for a terrific place for your nails, this is it. The staff is professional, competent, and fun. They know what they're doing and they LISTEN to what you want. It's hard to find a place that makes you feel welcome and well taken care of. The vibe? Wonderful!
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October 2023 by Mare Glenn
Moved to the area a few months ago and finally decided to give gel another try. I had given up previously as my gel manicures would peel within two weeks every time. I called GDN and took the first appt I could get and WOW! Christina was great! This is seriously the best gel manicure I’ve had in YEARS! Thank you Christina and yes, I’ve already made a 2nd appointment! (Photo is 2 full weeks after my first appt. Not a peel in sight!)Service: Gel manicures
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October 2023 by Julie Hastings
Always recommend this place!
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October 2023 by Amanda D
Beautiful salon and very clean! You will leave with beautiful nails and very happy!
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August 2023 by Taylor G
I've never had a bad experience here. Every set is perfect and beautiful! Christan is amazing and always so fun to talk with! The entire staff makes me feel comfortable and well cared for
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August 2023 by LCF 17
I have been bounced from salon to salon. I have been trying to find my home nail salon where I could visit the same tech every month. I had been doing my homework online and found GDN. I checked out the different artists and I decided to make my first appointment with Maddie. I was so excited for my first appointment at GDN. I thought I would leave my appointment with fabulous nails. However I am extremely disappointed in my Gel-X set that Maddie did last Friday. They were the worst set of nails that I have received in my life. When I sat down in the chair my consultation was giving her a picture of what I wanted which was a natural ombre with white. She did a fast glance of my phone and she rushed to start my nails without any communication. I shrugged it off and I figured she knew what she was doing. After applying the nail tips, she completely painted my nails with the natural color without the white ombre. I asked her why she wasn't doing the ombre. She said my phone had a glare and she didn't see the ombre. No worries, I figured it was a quick fix. I was wrong, that's when everything when downhill. She grinded the natural nail polish from the tips scratching the tips of my nails. Then she airbrushed the tips white it looked horrible. The airbrush gun was clogged and the gun left a bad paint job. The white polish was splattered and it was not uniform. When I looked at my nails in the natural light outside, I could see the scratches through the white splattered tips. Between the scratches and the spattered, I was so disappointed. My nails looked awful. Also, my middle nail was very crooked. I asked her to fix it and she filed it but it was still crooked. I asked her to replace it and she said she didn't have enough time to that. ? I tipped her $20 even I was unsatisfied.I left the salon disgusted. I Googled the closest salon and went to Essence Nails on Racine. They were closing in 30 minutes but a wonderful lady, "Be" took awesome care of me. She used gel to build up the crooked nail. It took her about 5 minutes to fix it. I selected a color and she polished over the scratches & bad paint job. She finished it with a chrome effect and the end job was perfect. I generously tipped her and I was ecstatic. I was out of the door before they closed.Apparently Maddie didn't have the time, patience, or skills to make her customer happy. She knew I was unhappy but she didn't care.I'm not going to leave a one star on the review because the salon is clean and it has a cozy vibe. The receptionist is awesome. I made my appointment in person & she answered my questions and explained everything thoroughly. In hindsight I wish I would have picked a different artist to do my nails.
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July 2023 by Bethany Pugh
Always clean. Everyone that works there is very skilled, professional, and friendly. I have had Rachel before and she always delivers exactly what I ask for. Atmosphere is very chill and comfortable.
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July 2023 by Theresa Mayfield
Rude stuck up people
