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June 2024 by Emily Jones
I placed an order for the photo center. When I arrived, the printer was down and there was no one in the store who knew how to operate the printer. An employee named Lamar who usually works the pharmacy, did not stop until he was able to fill the order. Calling in his manager and another manager from another store. Both managers were off for the day and came in with no hesitation. Lamar made what could have been an awful day, very pleasant with his patience and above excellent customer service.
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June 2024 by Tanner Kendrick
Cashier walked away from the counter while we were waiting in line. Didn’t come back for 5 minutes so we ended up just leaving
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May 2024 by Amanda Davis
I'm definitely not open per what their hours say online. The store is open till 11:00 and I pulled up at 9:15 to find doors locked.
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February 2024 by Kristen Nash
Employees no showed their shift, so they couldn’t open the store. Not the stores fault, but you can’t have a pharmacy closed without warning.
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January 2024 by Mizz Optimistic
This place is the horrible
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January 2024 by Tia
Most of the pharmacy staff is very rude. The phone hardly gets answered. I have been on hold plenty of times for over 40 mins!!! I have tried to avoid writing this review but I am very fed up with the way that the staff at CVS pharmacy is so unprofessional. I have actually been hung up in my face due to staff members being rude. And going into the store doesn't make it better. I stood in line for over 15 minutes when it was three people available in a pharmacist, one was working with a customer. The other two looked at me clearly, never even addressed me to say hold on. And I was the only person in line. They look my way and kept working. I actually ended up getting help from the pharmacist who was already helping someone. From looking at the reviews everybody is not lying!! Corporate needs to do something..
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November 2023 by Colleen V
If I could leave negative 5 I would. Upon picking up post surgery meds, the staff failed to mention the pain meds were not in the bag. When we discovered this and returned, the clerk (female with red hair)was extremely rude as if we were putting her out. Still no meds. We are now waiting for a call back from the manager with a solution. 4 hours after surgery with no relief! This is unacceptable!
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October 2023 by Syndy K.
This is the worst CVS I've ever been to and usually CVS is my go to. This is not the first time this place had me leaving fuming. I should've learned my lesson the first couple of times. The pharmacy took forever to reach and I was so abruptly put on hold that the man who put me on hold didn't even finish his sentence before placing me on hold for 10 minutes. When he finally answered at 10:20am he said they were working on the prescription that I had to have filled from the previous night in the ER. When we went to pick it up around noon, we waited 30 minutes in line just to be told it would be ready at 3pm. The store front alone looks run down and their 24 hour sign is poorly painted over and their hours of operation signs are hardly legible and look like garbage. I'm not sure why they are not 24 hours and look so shabby being straight across the street from a very large hospital. Don't waste your time going here. You'll only leave frustrated and still in pain.
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September 2023 by Jasmine W
No one answers the phone. They don’t seem very friendly here either.
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September 2023 by Julie “the baby lady”
Literally never answer the phone OR answer and immediately hang up! Prescriptions called in here consistently get sent back to our old cvs (in a different town)- had to drive his meds to him from out of town. I have spent hours on the phone and talking to my CVS and the CVS 800# trying to get to the bottom of it, all to no avail. My son doesn't drive and this is the closest CVS to his home. We are switching to mail order but we can't do that for his ADHD meds because it's not allowed so we must email his doctor and ask her to call it in yet again. Beyond frustrating.
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August 2023 by Megan Gould
Says they are open until 10pm online but they close at 9. It’s very inconvenient when you have to Uber there.The rude employees outside just laughed and said nice try. No sorry we’re closed or just not saying anything at all.
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July 2023 by Harrison D.
Date: 7/23/23Mixed Latino girl pharmacy tech needs to be fired she uses her own cell phone while handling your prescriptions right in front of you I would think this would being a HIPPA violation? I reported it to cvs and no response. Also this same girl falsely accuaed me I guess she thought she was important enough for me to record her or take pictures of her on my cell phone when I was actually texting. She tried to tell me you can't take pictures/ record inside a cvs which I wasn't even doing anyways but I never saw any signs inside that says no recording. She then tried to act like she could get me banned from cvs and would transfer all my prescriptions to another pharmacy lol. I asked the girl for her name but she wouldn't give it to me. I think she is using drugs and was high and was paranoid. She needs to be DRUG TESTED ASAP.Then another time I went to this cvs the Pharmacist black lady who still wears face mask and male pharmacy tech closed the drive thru early and made me come inside it was so ridiculous and they were so rude when I came inside to get my meds someone needs to remind the employees there that when they close at 7pm not 6:50pm.Whoever is managing this CVS needs to be fired the Google reviews and yelp reviews EXPLAIN it all. They could careless about their customers.
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July 2023 by Chris S.
You would think that with all the bad reviews this store gets they would try to make a change, but nope, business as usual. Just like any other corporate entity. They only care about the shareholders and the customer is secondary or third. The pharmacists are rude and definitely do not offer help of any kind to problem solve. I just got out of surgery and my prescription for pain meds was sent to this pharmacy. It wad only a 5 day script. I was told that they didn't have any meds until monday. Granted this was late on a Friday afternoon and my doctors office was already closed, so I couldn't get my prescription to a different pharmacy. Do yourself a favor and find another pharmacy to do business with. This place doesn't care about you.
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June 2023 by Bubbles Benedict
Claims the bathrooms are out of order. Screw you. Eat poo and perish.
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June 2023 by nub dupre
Plan b was expensive
