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September 2024 by Joy Clifford
I am sad to say I did not have a good experience here. I had a coupon for a free full service detail. The outside and windows got very clean but that was pretty much it. They sprayed my mats but they still had sand and debris on them as if they had just been wet slightly. My car did not look like it had been vacuumed so I asked if they could do it again. It was better the second time but still not great as there was still dog hair in the back seat and crums on the driver's floor. There was also still dust on my dashboard and center console. This seems like the easiest part of the car to clean and it was still left dirty. I didn't want to complain because I didn't pay for the wash, it was a free coupon, but the reason companies give out these coupons is so customers can come try places and fall in love and want to come back, right? Well in this instance I will sadly not be returning.
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August 2024 by American Pride
Don't come here if you have a nice car, or care about your paint. I watched them dry wipe my entire tailgate, debatably the dirtiest part of a truck. I didn't say anything as it was too late, and I was quite angry, the damage was already done. A month later, I had to pay 1200 for paint correction on my tailgate. It was only a 90k dollar truck, no big deal?. Lesson learned
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August 2024 by Sunny Salguero
They did a great job cleaning both the inside and outside of my car! They even managed to get up most of my dogs hair from the corners and edges.
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August 2024 by William Martin
The windows were still dirty. There was still dirt on the trunk and beside the windows
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August 2024 by L. Claire Appling
Got here before 5:45 & no other cars were getting washed. they said they wouldn’t take mine because they take their last cars at 5:50. Asked them to tell me what time their clocks said and they just said they wouldn’t take my car.
When they are open all they do is tear up your car and break stuff anyways ??♀️
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August 2024 by Becky Maness
My windows were left streaked. The interior was not wiped down well. The young man did not open my hatch and wipe don’t the “crack”. Sand was still in my hatch. I have all weather mats—not carpet. Should be easy. When I asked him to wipe it down he just flicked his towels around to “flick” the water off. There were places that were obviously not dried well on the outside of the car. The worst part of all was the smell! I did not get added scent. Whatever they use to wipe down the inside (term used lightly) smelled like cheap air freshener. As soon as I walked through to wait for my car I could smell it. I road with my windows open on the way home and left the windows down when I got home. Still smelled slightly the next morning. I could have paid the next door neighbor’s 10 year old to do as good a job.
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July 2024 by Bertson Bluebarb
I spent over $30 on their top service cuz I thought my car would be actually detailed. Instead, I got a washing and vacuuming etc, that while decent, there was no real detailing. I wanted a thorough job. I could’ve done a vacuuming job like that myself and quite quickly. Next time I’ll just go thru a machine wash and vacuum it out myself for a fraction of the price.
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July 2024 by Anna Wright
Dillon,Alex &Mason were very nice and did a great job on my car today. Very friendly!! Great customer service!
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June 2024 by T
Paid for basic and got less. I shouldn't have to tell them to wipe down dash
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June 2024 by Shannon Rivenbark
Got to love a place that closes at 6 pm and when you get there at 5:30 there isn't a person in sight!!!!!
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May 2024 by anna brazil
I got my car washed here and I can’t recommend this location of Cruisers enough! The management was very kind and considerate, and did a very thorough job cleaning my car. Thank you!!!
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May 2024 by Bre W
I use this place often. Great prices and I like the service. They are friendly and always asked if my car is good or if I need anything touched up. I’d recommend.
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April 2024 by Barry G.
Drove up and no one was in front of me. There were 5 employees standing in and around the booth yet no one approached me even as I waited a minute or two. I finally got out of car and went to booth and still none of the employees acknowledged me. 3 employees left and I stepped inside the booth and asked who was going to help me. Finally, a young lady outside the booth, who I passed to go inside the booth, said I'll help you and asked what car wash I wanted. The employees were more interested in chatting with themselves than helping customers.
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April 2024 by Kathy Gardner
They never vacuum up things and always miss things. Went home vacuumed and wiped down things.
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March 2024 by US Navy Vet
I had an issue with my Ram Rebel and the puchase of the Platinum Plus package. I reached out to their management team and I must say they stand behind their service 100%. They truely went all out to make it right, Alex and his team did an excellent job in making sure I was taken care of properly. I would recommend this car wash and this package hand down.
Thank you very much Mr.Clayton, Alex, and your team!
