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September 2024 by Jeff B
I took my car in to get a new starter.... My car had not had any engine noise before. I picked up the car when the starter job was complete. Upon receipt of my vehicle I noticed a rattling coming from the engine. I took it back immediately... The shop gave me a ride home. They said they would look at it..... They then wanted to charge me a fee to diagnose and charge me for a pulley to SEE if changing pulley out was the problem... They had me go pick it up again, stating it was fixed. IT WAS NOT FIXED. I took an uber to pick it up as well as took one home.... The owner at first promised that if something was broken due to them that it would be fixed.... So a few days later I took ANOTHER UBER to pick up my car.. It is still not fixed... and still has problems (Engine sound) They ended up telling me it was something internally wrong with the engine... So after a few months I started taking it to other shops to ID the real problem.. VERY quickly I have another shop tell me my engine mount is damaged... Most places they change the water pump out on this model quote 3-4 hours of labor... This shop quotes 1.5 -2 hour because they raise the engine to put in a starter... This shop dropped the engine in my engine mount which is why it was damaged... on my last visit to College Tire & auto the owner ends up yelling at me and stated he has been doing this for 30 years.... NEGLIGENCE AND INCOMPETENCE.... So you have been doing this for 30 years but it takes you a week and half to try to ID the sound from the engine area which another shop diagnosed in 15 minutes? This place is absolutely horrible and the owner is despicable in how he treats his customers... I will be having my attorney take action, and will be distributing this story to the Wilmington NC community.....
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September 2024 by Hunter Sjoberg
This shop is the best around Wilmington - hands-down. Roger and the other gentleman in the office were not only professional, but extremely respectful, knowledgeable, and provided great services. An awesome team all-around. They got me back on the road quick and for an awesome price. Highly recommend this location and I will be coming back for any needs I have in the future! Thank you much!
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August 2024 by Matthew Boyce
The gentleman Roger and John are both professional and extremely helpful. I would recommend them at anytime
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August 2024 by Dylan Grainger
The guys at college road tire and auto are honest trustworthy people. It's hard to find people that have your best interest in mind and not just taking your money. They will answer every question you have. I would recommend them for anyone needing work done.
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August 2024 by Jessica Lawler
Unexpected Nail in tire, they took me right in. Repairs done within 25 mins and I made it to work on time ! I Highly recommend them
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August 2024 by ther1rida ther1rida
Had my mother get her car serviced over here. She had issues with the front end being loose and they got right on it. She needed new ball joints and an alignment. She also needed tires and they fixed that at a reasonable price and treated her with respect. Great service.
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August 2024 by James Beelby
Great people and great customer service! Highly recommend this place to anybody local to the Wilmington area!
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August 2024 by Keven White
Friendly, helpful, knowledgeable, experienced! Everyone here has been amazing to my whole family! I recommend College Road Tire and Auto to everyone! They go above and beyond what’s required to ensure your car is taken care of!
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August 2024 by Mikayla Moule
Exceptional service! Always takes great care of my family and I. Whether it's tires, brakes or oil change to inspection and repairs, this is where you wanna be. Thanks John!!
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August 2024 by Michele Edwards
Went in for what I thought would be another long, boring inspection. Not only were they quick but their sense of humor helped pass the short time I was there. If you need an inspection and could use some laughter. This is where you want to go.
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August 2024 by matt grainger
Awesome place!
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August 2024 by Brandon Mitchem
Amazing customer service , they helped me quick and was very knowledgeable about my car . Would highly recommend!!
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August 2024 by Cassie Howell
Excellent establishment! Kind, honest, helpful, experienced. A great place if your college kid needs trustworthy and fair work done on their car close to UNCW.
My son had car trouble nearby and was towed to College Rd Tire & Auto in a panic. They helped him despite an already full day of appointments, were able to run diagnostics, give him an honest assessment, and did not even pressure for the work to be done at their shop! All while keeping my son calm and reassured. Truly excellent guys - and good human beings.
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August 2024 by Belt 6969
Great customer service thank you . We are a company located out of town and need a set of new tires for a work truck . Roger was quick to locate the tires we wanted and had them on in no time. About 6 months go by and we had a small leak in one tire and just happened to be back in town . We called and in about 6 mins we were on a lift in there shop getting fixed . Outstanding service thanks again
Chad ( Jim’s Woodshop Inc.)
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August 2024 by joe Joyner
Great place to get an inspection!! Awesome customer service and quick in and out service. Would not go anywhere else.
