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January 2024 by Jamie Marinaro
Janet working in furniture is exceptionally rude. Twice I’ve had to deal with her and she seems annoyed that you asked for help in the first place. Of course they had neither couch we wanted, not her fault, but rude about it. Didn’t offer anything else to help, we had to ask her to double check other stores. Never had a experience at a big lots like this before. Any other location I’ve been too staff is friendly and as helpful as they can be. Also this store is just a mess.
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January 2024 by Christa Cullen
Very helpful and friendly staff.
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January 2024 by M P
Hire some people for gosh sake.
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January 2024 by David McMillan
There's lots of stuff, but nothing I had to have.
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September 2023 by Chef Ellen Bryant
Great new locatîon
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August 2023 by Ronald Prucha
Very friendly staff of what seem to be a tight family of devoted and helpful folks interested in making your visit memorable and, well…just plain interesting.
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August 2023 by Jason C
This store was clean and well laid out. It's easy to find things, and the merchandise is marked well ( prices, etc.. ). The staff were nice and helpful. The selection of merchandise is large. That all said, the most confusing aspect of the store is the pricing. This is a "discount" themed store. Frankly, there were and are some real bargains to be had, but some items were priced very oddly on the high side. For Instance 20oz Gatorade drinks (singles, not refrigerated) were priced at nearly $3 ( sams club sells a case of 24 for around $18(~$0.75 per bottle) at the time of this review). I would expect those prices at a convenience store or gas station, not a discount department store. This is just one example, but I found many items in the store with oddly high prices. I would caution shoppers to be wary and shop with care. Overall it's a good store and I had a good experience. ?
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August 2023 by J Y
Very well organized, nice place to treasure hunt.
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July 2023 by Judy Y
Very well organized, nice place to treasure hunt.
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June 2023 by Sharon Thompson
Great store with great deals. Southern charm. Local of Wilmington. Glad to be helped by North Carolina associates.
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April 2023 by Linda Elderkin
Fully stocked shelves, fair pricing and unique products. Friendly staff.
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March 2023 by Cozmo Hale
Omg!! I was shocked to see what a wide variety of merchandise there was to choose from. I was in there for hours. Best Big Lots I have ever visited. ❤️
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February 2023 by Zach LaFave
Waited 30 minutes to be told they don't have a coffee table In stock. Cashier in the front was rude and clueless. The only lady they had selling furniture was nice but the wait was too long. Store is completely unorganized. Don't waste your time here.
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February 2023 by gail melton
Went to buy a recliner and they had no place to plug it up. Girl was rude working in furniture section.
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January 2023 by VideosbyFred1
Friendly helpful staff. Good prices on items they carry compared to some other stores.
